Public Storage - Roswell - 2300 Holcomb Bridge Road

It has lights!!

The price is fair, (I know they will eventually raise it and my business will have to move again - a shell game storage places play with their customers), but this Public Storage location is a huge improvement over the Alpharetta Hwy location, which was dark and dank). Customer Service for this move was excellent. So far so good!

Recommended: Yes

Great facility and incredibly helpful manager

This place is great! It’s clean, easy to navigate, really simple self-service and reservation process, and the manager goes out of her way to ensure you have a pleasant experience. I can’t say enough nice things about how helpful and caring she is!

Recommended: Yes

Easy and efficient check in

Easy and efficient check in, JaCara was the employee who completed my reservation and showed me the unit. Would definitely recommend this location to friends and family.

Recommended: Yes

Very pleased with the unit

Very pleased with the unit, fair price. JaCara, the manager/leasing agent, is great. Very professional, and personable. She helped to seal the deal with me signing.

Recommended: Yes

Everybody was very helpful and nice.

Everybody was very helpful and nice.

Recommended: Yes

Very organized

Very organized, and great customer service from Ms.Janet and Ms.Ashley.

Recommended: Yes

Janet and Nick were so helpful by answering all of my storage questions since I've never rented before. Very professional customer service.

Recommended: Yes

I have never had to rent storage space before so the help that the staff provided at this property was superb! Janet was such a huge help and made the entire process simple and hassle free all while being very professional. Thank you!!

Recommended: Yes

Josh was courteous, knowledgeable and made sure all of our needs were met. Great service.

Recommended: Yes

Draya is a very efficient help with my rental asking the right questions and answers to my need.I would give her a 10

Recommended: Yes

First Impression

Just starting to rent from Public Storage and I am quite happy with the customer service I received from Victoria at the Princess Anne facility. She was complete in explaining to me what is expected from me as a customer and what to expect from Public Storage as a storage facility. I am pleased with the initial state of this relationship. Thanks

Recommended: Yes

Feel that my unit is secure

Good management, professional and I feel safe

Recommended: Yes

Sign up online was quick and simple

While easy to sign up and start the process, it was distressing to find out that my first payment was 50% more than what I expected. It was Not Disclosed that the exclusive lock type was $20 nor was it stated anywhere that I remember that insurance, another $11, was required. The client in the space next to mine arrived while I was loading my unit, and she complained that her unit was full of ants, and she showed her unit to me. Even though she had sprayed insecticide the day before, the ants were present in huge numbers. I hope I don't have the same problem.

Recommended: Yes

Raving Fan !!!!!!!

I have been extremely pleased with my overall experience in working with Andreaus and Robert at the Public Storage in Roswell, GA. Having been in the customer business for over 30 years I can attest that these two individuals know the meaning of " customer service " and deliver " world class " service. They are both very professional , and provided " red carpet " treatment throughout the entire process. Thank you both for all your help !!!

Recommended: Yes

Good service, good facility

Good service, good facility. I'd use them again. One of our doors only opened half way and there is no way to have it serviced with out me waiting for a third party repair person and me being there with them, need to check those doors before the units are rented.

Recommended: Yes