Rod
Nov 02, 2024
Cut above the rest!
All that units should be. 5 star all the way. Kudos to the front desk lady for taking care of me.
Recommended: Yes
Troy Riley
Jul 23, 2024
Quick move out of apartment.
Working in Savannah from out of state. Needed quick move out of crappy apartment & storage until move into better place. This was easy and all on-line. I never went to the office.
Recommended: Yes
Daire Moyer
Mar 13, 2024
Clean, ample storage space. Staff very professional.
Clean, ample storage space. Staff very professional.
Recommended: Yes
Daire Moyer
Mar 11, 2024
Very clean, spacious storage.
Staff was very helpful. Clean, safe storage.
Recommended: Yes
Brenda Yancey
Feb 25, 2024
Very helpful
Good experience was provided with a unit that meets my needs.
Recommended: Yes
Roderick Walker
Feb 10, 2024
Storage
Typical storage could use some better carts
Recommended: No
Michelle nengel
Aug 23, 2023
Thank you, very happy overall
Very clean, safe, and more room than expected!
Recommended: Yes
Vincent Jones
Aug 16, 2023
Great customer service
Customer service was great and the rates are great for the 10×10, awesome...
Recommended: Yes
Keyara Bennett
Apr 23, 2023
Needed a quick place that was close by
It was my first time getting a storage unit and this one was easy to find. Safe access, I know my items are safe and secure. Everything was clean and the staff were very helpful and understanding. Will definitely consider coming back.
Recommended: Yes
Josie Clark
Feb 13, 2023
Wonderful customer service
The young lady at the front was amazing nice
Recommended: Yes
julie
Jan 16, 2023
Needed a clean well secured place to store my belongings
Excellent and immaculate facility. The ladies welcomed me with a smile and friendly conversation. The unit is everything we expected.
Recommended: Yes
Felise Almond
Jan 13, 2023
Great Speacial
I needed a storage unit fast! I love how easy and fast it was to sign up and reserve. My first month’s rent was free, that was also a plus.
Recommended: Yes
Chris Natale
Jun 08, 2022
Very Friendly and Great Customer Service
The Manager, Lauren, was great to work with in helping to guide me through the process. We rented a unit to store my daughter's dorm room belongings over the summer and it was a great experience. The facility is clean and the staff is attentive.
Recommended: Yes
Dominique
May 04, 2022
Thank you
Friendly customer service and I would recommend
Recommended: Yes
Sherry Cabil
Apr 24, 2022
Helpful
Sparefoot really helped to find exactly what we needed
Recommended: Yes
Jonathan L Dodson
Aug 30, 2021
Awesome Experience
The personnel called me prior to my arrival. She was prepared when I arrived at the ETA time. Information given was very understandable. Smiles and eye contact Thank You
Recommended: Yes
Sharon Reid
Jun 07, 2021
Great Facility
The move in was very easy and the staff pleasant to speak with. I was able to do everything online and using the code to the gate got to my clean unit with everything ready for me to start the storage process.
Recommended: Yes
Shanell Brown
Aug 10, 2020
Hot and elevator has been broke for awhile
I have an account with the life storage on abercorn street in savannah and the elevator has been broke for awhile and the office has no idea when it will be fixed. I pay too much money every month for something as simple as a elevator that goes 2 floors to be broke and no one has an idea of when it will be fixed! The hallways and stairwell are extremely hot! My stuff better not be ruined when I pick it up due to it supposedly being climate controlled and it feels like a sauna in there! This is insane and needs to be addressed quickly!
Recommended: No
Brenda
Jun 14, 2020
Well trained and courteous staff. Trusted the quality of their service.
I needed a place to to declutter my home for staging. I was lucky to find what I needed nearby at Life Storage in Savannah. I found the staff to be knowledgeable about the details of the company contract. They were able to answer my questions and made sure I clearly understood everything before signing. The space I was given to fit my needs was clean. I purchased one of the locks on display in the office and was happy to find the key could not be removed unless it was completely locked. I like the secure entry and exit requirement; this along with the camera surveillance, this particular kind of lock only enhanced my confidence in Life Storage. Once I had put my things in storage, I never gave it a second thought, which was a surprise, because I thought I would worry about it.
Recommended: Yes
Joan
Mar 20, 2020
Quick and easy
Nice facility and very easy to access. Looks like decent security with gated access.
Recommended: Yes
Drew
Mar 03, 2020
Fast friendly service
Ordered unit on line within two hours I was moving my frist load into my unit
Recommended: Yes
桓牡湯
Jan 13, 2020
Nice Facility
Agent on duty was very friendly and helpful. Facility was clean and neat and seem to run smoothly. I am concerned that the roll door will not stay up so I am going to have figure something out for that.
Recommended: Yes
Julianne
Nov 15, 2019
nice staff
the staff at office is very accomodating and nice
Recommended: Yes
Glenn
Oct 30, 2019
Easy check in. Very helpful
Very good overall experience. Check in was smooth and quick. Got everything I asked for.
Recommended: Yes
Sandra
Oct 21, 2019
EASY!
Easy, Inexpensive, Short term storage
Recommended: Yes
Karen Blackwell
Sep 23, 2019
Moving. Needed extra Space!
Reserved the space on line. Went in on scheduled day and Marcy took our info, filled out paperwork, got extra items needed and into storage! Quick, easy and very polite and friendly staff! The way business should be. Very Pleased.
Recommended: Yes
Zachary
Jul 12, 2019
Fast, Easy, and as ordered.
Everything worked out fine. We have a place to store our stuff now and that helps.
Recommended: Yes
Kat
Jun 19, 2019
Poor advertising from Life Storage
Checking in June 17th, I understood that I would get half off the first month's rent, but I got half off the rest of the month's rent. Of course I am not paying for a full month when I checked in 1/2 way through the month. I thought I would get half off the first full month's rent. Unclear in advertising. Then I was told I had to have proof of insurance on the spot or pay for theirs which was not on their website. Unclear expectations after I had already moved my things in to unit.
Recommended: Yes
Jt
Apr 30, 2019
Don't follow GPS! Leads to dead-end!...
When coming south on Abercorn St. Extension, continue until you're close to Cary Hilliard's (will be on Left). Make a U-turn so that the restaurant is on your Right. Bare to the right, and Life Storage 10901 Abercorn St will be in front of you. Other from getting lost for 20 minutes, the service was super great! Employees are very patient, kind, and understanding. :)
Recommended: Yes
Kioka
Feb 25, 2019
Tika the store manager is the best
I'm glad I chose Life storage
Recommended: Yes
Rommel
Nov 21, 2018
Great customer service
Staff was very friendly and explained everything clearly
Recommended: Yes
Corinne
Jul 20, 2018
Good customer service.
Even though the unit we had reserved was not nearly big enough for our needs, they had plenty of other size units to choose from. We bought a 10×10 unit and it's perfect for what we had (16' box truck) We were still able to get the special price they had online for it even though we changed out or unit size in store. They were friendly and patient.
Recommended: Yes
Ed Muller
Jun 28, 2018
Great customer service
Was great customer service, and in and out quickly...
Recommended: Yes
Jordan
Feb 12, 2018
Easy set up, good deal
So far so good on our unit. We got a great intro deal so the price was right. Set up was quick and easy and the staff was friendly and helpful.
Recommended: Yes
Chris
Sep 14, 2016
Dirty!!!
I went to the facility a few hours before actually moving in and the unit was filthy. The attendant said she would have it cleaned by the time I move in which was supposed to be 5pm. I got there after 5:30pm and nothing had been done. Then she comes up after I cleaned it and moved everything in and said "oh your moved in already, I was just coming to clean it".
Recommended: Yes
johnetta
Jul 06, 2016
Great storage facility
So far I have had a great experience using this storage facility. Very clean and secure. Staff are very friendly, knowledgeable and helpful.
Recommended: Yes
Henry
Feb 15, 2016
Very good
Recommended: Yes
Daniel
Dec 09, 2015
Recommended: Yes
Maureen
Dec 24, 2014
Great Experience!
My first time using Uncle Bob's and I was impressed. The staff is friendly, the facility is clean and easy to navigate. Good value for
what you are getting. I would use Uncle Bob's any without question.
Recommended: Yes
Ally
Jan 10, 2014
Excellent! Great Deal!
Online Reservation was easy and helpful. I was able to delay my arrival and add another unit while traveling.
Uncle Bobs on Abercorn in Savannah Ga had an Amazing staff! Great Attention to detail. It was the Coldest day of the year during the Polar Vortex LOL and She rode me thru the facilities and showed me my units.
Very professional!
Recommended: Yes
Erin
Apr 09, 2013
The ladies at the office are some of the best at customer service I've had the pleasure to work with definitely deserve a major recognition for their service!
Recommended: Yes
A Very Disappointed First Time Customer
Jun 05, 2011
Beware the Online Reservations System
The online reservation system takes and confirms reservations for facilities that will not be available upon your arrival. My reservations for a specific type of unit were not honored, nor was that of the person coming in after me. Local management looked through several of their printed reservations, and found multiple reservations that were confirmed for facilities that hadn't been available at that location for over a month. It was moving time for local college students, and the attitude was "Too Bad.
Recommended: No
