Public Storage - Smyrna - 2490 Herodian Way SE

2490 Herodian Way SE
Smyrna, GA 30080
28 reviews
E-RENTAL
Rent online, skip the counter and go straight to your space.
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$34.00 - $143.00
Available Units: Show All
4' x 5' Locker

Climate controlled, Swing door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $45.00
per month
$60.00
No CC Required
Reserve
5' x 5' Unit

Climate controlled, Roll up door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $34.00
per month
$46.00
No CC Required
Reserve
5' x 5' Unit

Climate controlled, Roll up door, Floor 1, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $38.00
per month
$50.00
No CC Required
Reserve
5' x 8' Unit

Climate controlled, Roll up door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $54.00
per month
$72.00
No CC Required
Reserve
5' x 9' Unit

Climate controlled, Roll up door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $54.00
per month
$71.00
No CC Required
Reserve
5' x 10' Unit

Climate controlled, Roll up door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $37.00
per month
$49.00
No CC Required
Reserve
5' x 10' Unit

Climate controlled, Roll up door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $44.00
per month
$59.00
No CC Required
Reserve
5' x 10' Unit

Climate controlled, Roll up door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $51.00
per month
$68.00
No CC Required
Reserve
10' x 6' Unit

Climate controlled, Roll up door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $56.00
per month
$75.00
No CC Required
Reserve
5' x 15' Unit

Climate controlled, Roll up door, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $60.00
per month
$80.00
No CC Required
Reserve
5' x 15' Unit

Climate controlled, Roll up door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $82.00
per month
$109.00
No CC Required
Reserve
10' x 8' Unit

Climate controlled, Roll up door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $80.00
per month
$107.00
No CC Required
Reserve
10' x 10' Unit

Climate controlled, Roll up door, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $60.00
per month
$80.00
No CC Required
Reserve
10' x 10' Unit

Climate controlled, Roll up door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $91.00
per month
$121.00
No CC Required
Reserve
10' x 15' Unit

Climate controlled, Roll up door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $112.00
per month
$149.00
No CC Required
Reserve
15' x 10' Unit

Climate controlled, Roll up door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $125.00
per month
$167.00
No CC Required
Reserve
10' x 15' Unit

Climate controlled, Roll up door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $132.00
per month
$175.00
No CC Required
Reserve
10' x 20' Unit

Climate controlled, Roll up door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $143.00
per month
$191.00
No CC Required
Reserve

About

Features

  • Elevator available
  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Email billing available
  • First of month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, AMEX, Mastercard, Discover)
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Frequently Asked Questions

What is the average Star Rating or Review from previous customers at the Public Storage - Smyrna - 2490 Herodian Way SE at 2490 Herodian Way SE?
On a scale of 1-5 the Public Storage - Smyrna - 2490 Herodian Way SE at 2490 Herodian Way SE receives 4 out of 5 stars based on 28 reviews.
Does Public Storage - Smyrna - 2490 Herodian Way SE at 2490 Herodian Way SE offer climate Control Storage?
Yes there are 18 size options for climate control storage units at the Public Storage - Smyrna - 2490 Herodian Way SE at 2490 Herodian Way SE.
What is the cheapest storage unit option at the Public Storage - Smyrna - 2490 Herodian Way SE at 2490 Herodian Way SE?
The cheapest storage unit option is $34.00 per month. That is a month to month lease that you can discontinue at any time.
What are the hours the gate is open for access at this facility?
Gate is open Daily 6:00 AM - 9:00 PM
Is the Public Storage - Smyrna - 2490 Herodian Way SE fenced and lighted?
Yes, the facility is fenced and gated.
Are there security cameras on site at Public Storage - Smyrna - 2490 Herodian Way SE?
No, there are not security cameras on site.
Are there moving supplies for sale at Public Storage - Smyrna - 2490 Herodian Way SE?
Yes, there are moving supplies available for sale at Public Storage - Smyrna - 2490 Herodian Way SE
What type of payments are accepted at Public Storage - Smyrna - 2490 Herodian Way SE?
Payments that are accepted are cash accepted, checks accepted, credit cards accepted (visa, amex, mastercard, discover).
Are handcarts available to assist with moving at Public Storage - Smyrna - 2490 Herodian Way SE?
No, handcarts are not available.
Is there a military discount at Public Storage - Smyrna - 2490 Herodian Way SE and if so how much?
No.
Is there an elevator at the Public Storage - Smyrna - 2490 Herodian Way SE?
Yes, there is an elevator available.

Customer Reviews

4 out of 5 stars - based on 28 reviews
Tiffane Winkfield Mar 02, 2023

Service good

Good customer service I will tell my family member about your store

Recommended: Yes

Sherman Williams Aug 28, 2022

Drop the ball / terrible experience

I needed a space to store my vehicle on the outside. I paid for a 10x20 she sex that's what I needed . When I went to takey car to the space the gave me a inside space .no car can be stored there . It was a wrong space.

Recommended: No

Kniaisha Williams May 23, 2022

Love it

Great customer service friendly staff and clean environment

Recommended: Yes

Anthony M. May 07, 2022

Clean, Convenient location. Great Customer service.

Location was very clean, customer service Rep was very informative and courteous. Gave me information about resources and shops in the area, Check was smooth and expeditious! Erica was told me everything I needed to know! Thanks again!

Recommended: Yes

Kevin May 02, 2022

Hours of access are horrible.

I’ve never heard of a storage space that is only accessible during regular office hours (9-6). This is terrible for my schedule as I work regular business hours. I would NEVER recommend this place because of that. They won’t even allow you to unload after 5:30.

Recommended: No

David Sep 29, 2020

Samantha was professional and engaging...

Samantha was professional and engaging upon my signing up. I had no problems with the location and adjustment. I am happy I signed here.

Recommended: Yes

Natalie Benson Jul 09, 2020

Great Place!

Samantha, the facility manager was an absolute pleasure to work with! It was so easy and simple to get set up! She was very accommodating and so sweet! I will continue to do business here and highly recommend!

Recommended: Yes

Austin May 22, 2020

Safe and easy to use storage facility

Easy access, property manager is very friendly, overall great experience so far!

Recommended: Yes

Amanda Mcelhinny Dec 24, 2019

Public storage does not value their customers

I've been a customer with Public storage since 2013. I was renting a 10x15 unit and Public storage continued to increase the price every 6 month. It was a $30 increase or more, not just a $10 or $15 increase. They do not value loyal customers or want to keep long term customers. This caused me to downsize my unit.

Recommended: No

Manfred Heisen May 27, 2019

Great location

Great location, great service and great people.

Recommended: Yes

Betty Wilson Apr 16, 2019

Everything was fine

Everything was fine

Recommended: Yes

Jeff Delva Apr 10, 2019

Kaelynn was awesome Thanks again for...

Kaelynn was awesome Thanks again for great customer service

Recommended: Yes

Gina Nichols Dec 31, 2018

People at this location very nice

People at this location very nice, and Professional. The only problem I see, is when the office is closed, and I don't have a pulling cart to use.

Recommended: Yes

Brooks Bonnot Nov 29, 2018

Great check in process

Great check in process; efficient and fast.

Recommended: Yes

Martin Hadelman Feb 27, 2018

I reserved 2 units and had to rent...

I reserved 2 units and had to rent another -- the prices on the web and the call I made are different then what I had to pay. It was too late to cancel because I had movers coming and no time to change -- this was not the best experience at all

Recommended: Yes

Meredith Turner Oct 18, 2017

Have maintained a storage unit at this location for many years. The staff have been some of the most friendly, helpful and professional people I have worked with. They are always willing to go out of their way to meet my needs with storage location and size. Kailan is a great asset to the business. She really cared about me as a tenant and was genuinely interested in helping me manage any storage issues that might arise. I highly recommend this location.

Recommended: Yes

J Sep 28, 2017

Expect to deal with a rude manager and other staff worker. The Manager was never friendly and acted like she never wanted to be there. The other woman spoke to my partner an I as if we were her children, like calling herself our mom, or saying, "Honey Bunnies." It came off as rude and disrespectful. Other than the staffs attitude, the facility is lit well, odd hours but always had parking in the lot. We chose this public storge because it was in the middle of our two homes as we moved. Just note that they bill the 1st of every month, regardless of the set up date. We were in and out with our belongings in two weeks.

Recommended: Yes

Charlene Calloway Sep 01, 2017

Tiwaunas has great Spirit and great customer service skills. She knows her job as a manager And makes you feel right at home. Blessings God's Daughter! Elle

Recommended: Yes

Jennifer Trotter Aug 10, 2017

I must say Miss Tiwauna was awesome. Very helpful and friendly. She made sure I understood everything and went over all paper work. Her customer service skills was just phenomenal to me. Keep up the great work. Store 25594

Recommended: Yes

Nikki Robinson Jun 16, 2017

Really nice, clean, "safe," & well-lit property. Staff is extra friendly and go over and above the call of duty to assist its customers. Very thorough and detail in explaining contract agreement. Gives a friendly/courteous reminder/call about your account. I'd like to give a BIG "thank you" to Ms. Tiwauna at this location. She really showed how much she cares about the customers by going over and above the call of duty in assisting me with my urgent storage matter/needs. Your excellence in customer service does not go unnoticed and is an excellent model of obtaining customer retention and positively impacts company's triple bottom line.

Recommended: Yes

Teruko Alston Jan 04, 2017

Good service

Didn't take long to sign up

Recommended: Yes

D. Lambert Oct 26, 2016

I will always use Public Storage

You can't beat their prices or customer service. I have used Public Storage on many occasions and have never had an issue.

Recommended: Yes

Jerric Henyard Aug 02, 2016

Awesome

This is my first time using Public Storage but this experience has been awesome.

Recommended: Yes

Marian Von Tilzer Jul 07, 2015

the manager made it effortless

The manager was extremely helpful and I wouldn't hestitate for a minute to recommend her.

Recommended: Yes

Hubert Davis Jun 02, 2015

Fantastic Service

I rented a storage unit, and Trystan who waited on me delivered excellent customer service. Her pleasant and positive demeanor was shown to us from the very beginning. She took her time evaluating the type of storage that I needed, and showed excellent communication skills during my review evaluation. Afterwards, she showed me a unit that was perfect for what I needed. I really appreciated the level of professionalism that she showed me throughout my whole transaction. Trystan is an outstanding representative of this company. Thank You So Much Trystan for you time, and the Excellent customer service that you gave to us. I would recommend this company to anyone

Recommended: Yes

Keith Bennett Mar 20, 2014

Public Storage is Simply The Best.

Public Storage is a trusted company when it comes to storage. Their prices are competitive, their employees are consummate professionals, and the security of storing your things puts their customers at ease. There is a reason why Public Storage is number 1.

Recommended: Yes

Arielle Mar 03, 2014

Not bad but not great

They made it a bit difficult to set up the storage from afar so I had to get a local friend involved and now the storage unit is in his name because of that. Also after just 6 months with them, they raised the monthly rate.

Recommended: Yes

Cynthia Slaton Feb 27, 2014

Customer Satisfaction

Hello my full view of Public Storage where I'm currently located. I think that Public Storage is a good company, however i do not think their being fare with the Price in which I pay for the storage that I have. It does not have a light inside and the ceiling is hanging down due to a recent issue with their roof leaking inside. I called to report the leak and they did repair it, however they did not repair the issue with the ceiling hanging inside. On top of that, they had the nerve to raise the amount I currently pay by $15. when I received the email for my Invoice and the increase was there I thought it was a mistake. I called and talked to the young lady about the charges on the invoice, she said the increase was decided by the company. I know it has nothing to do with her, but I was disappointed. I wanted to move, but I just don't feel like looking all over again. Thank you for allowing me to express how I feel right now, because I'm still shocked.

Recommended: Yes

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