Amma Okrah
Jun 25, 2023
Great
Yvonna the general manager was really sweet and went above and beyond for me at check in
Recommended: Yes
Mar Elisha Fresse
Feb 01, 2023
Convenient location and size
We liked that we didn’t need to get in a building. Right we’re we parked right he storage was ready to go.
Recommended: Yes
2G
Dec 25, 2022
VERY friendly and helpful staff!
The staff couldn't have been more helpful. The faculties are clean and in good repair. The location is very convenient.
Recommended: Yes
Nina Dowlatkhah
Jun 13, 2022
Self Move In
Even though I came after business hours, the customer service I received from the front desk via phone was definitely top tier. She walked me through step by step what was needed to do and how I could locate my storage unit on my own. The unit was clean and the padlock I payed for was inside the unit as expected. I would recommend this storage facility to my friends and family if they were ever in need of the extra space.
Recommended: Yes
Naeem Khan
Sep 28, 2021
Quick and easy
Good deal offered for the 1st month. Dezha in the office was super helpful.
Recommended: Yes
Kayla
Jun 29, 2021
I would recommend
It was a little pricey but everything is easy and vey self explanatory.
Recommended: Yes
Guillermo
Sep 16, 2019
Great customer service! Found the perfect storage for my stuff!
Move in was great and easy! Pricing was good and my stuff is only 2 miles from my home.
Recommended: Yes
Amy Davis
Sep 14, 2019
Great customer service and quick availability.
The customer service attendant was very helpful. The cost was reasonable and we were able to rent and move in the space on the same day. I would recommend this location.
Recommended: Yes
Jena
Aug 06, 2019
The girl at the front desk was SO nice!
I really enjoy this facility so far, they are helpful and polite. I will be recommending them to my friends.
Recommended: Yes
Steven Bounds
Apr 14, 2019
Customer service was fast friend and very knowledgable.
They had my paper work done and showed me to my unit very quickly. There were no hidden cost or fees.
Recommended: Yes
卡牡
Apr 08, 2019
Seamless Move-In Process
Jessica was so pleasant and made our move-in seamlessly! I feel like my valuables are safe, and that was my number one priority.
Recommended: Yes
Milan
Sep 05, 2017
Great staff and manager Reggie is very professional
I give this place thumbs up I have been dealing with cubesmart over 8 years
Recommended: Yes
T
Aug 20, 2017
Clean and Affordable
Was easy to signup. Place was cleaned price was great.
Recommended: Yes
Elaina
Oct 02, 2016
Friendly place
Loved coming to this facility. The person who helped us were friendly!
Recommended: Yes
Charles
Sep 28, 2016
Great Experience with CubeSmart
Will be working with them for all of my storage needs!
Recommended: Yes
Mike
Jul 31, 2016
Easy friends and everything I expected
The customer service and speed at this place is A there was a discussion about insurance that I wasn't prepared for but otherwise awesome experience
Recommended: Yes
Edward
Jul 10, 2016
Very clean and professional. Easy to access and safe.
Perfect for what I need. Close by and secure.
Recommended: Yes
Craig
Jun 29, 2016
Great Experience!!
The lady I dealt with on Saturday at around 4:00 pm was awesome and so helpful. I forgot her name but she has brownish black hair and is in her mid 30's. I thought she was great and made the whole transition of moving into the storage unit very easy. Only took 10 mins and she also got me a better deal on a unit in Climate control . Please give that woman a raise BC she was awesome and was a great representation of Cube smart Storage
Recommended: Yes
Sean
Jun 18, 2016
Good customer service
Good customer service and safe location
Recommended: Yes
john
Feb 05, 2015
Recommended: Yes
Vanessa
Jun 30, 2014
Moved across the country and needed a storage unit. Cubesmart had the best priced unit that was right size for me.
Recommended: Yes
Natasha
Jun 02, 2014
Excellent will definitely recommend to others!!
The manager Diana was very friendly over the phone answering any questions I had before coming in to sign the paperwork. Once I got to the storage unit she gave me a bunch of useful tips regarding the storage unit and walked out to the unit that I had reserved. I would definitely recommend CubeSmart to others as they have a clean safe facility and are very friendly with good tips.
Recommended: Yes
Amanda
Nov 15, 2013
Customer Service Is HORRIBLE!!!!
I arrived at the facility as it was opening and had my reservation ready. As we all know when moving a 26 ft truck you have to secure movers. Well as I arrived It took 46min from arrival to complete signing of paperwork in which we already established reservation of. The manager on duty was VERY RUDE!!!! I have been in customer service for 16yrs and NEVER have I ever been talked to and treated in this manner. Assuming everyone is intitled to a bad day I bypassed several coments made by the manager one which was as I was speaking face to face with my partner, she chimed in telling I was on Camera.... ??? SORRY, what does that have to do with us speaking to one another ma'am. I am a very pleasant person but I feel as this review is warranted as, after several comments and 35 min of waiting I was on the ohone with Public storage. Keeping in mind the 45 min wait I had 2 movers sitting outside I was paying 80 an hr for. NOT A PLEASANT EXPERIENCE, and If it wasnt for driving from Charleston, South Carolina in a 26ft truck the day before I would have left!!!!!!
Recommended: No
Andy
Jun 18, 2013
Very satisfied with service,personnel,facility
Recommended: Yes
Jay Moore
May 14, 2013
I was not intending to need storage
At the last moment, I found the competitive rates and phone number for Cube Smart. In my haste to make a reservation, I told the operator ths wrong location, he very quickly and graciously corrected my error thanking me for letting him get my reservation correct. Not 10 minutes later I received a welcome call from the wrong location in Lawrenceville, but 3 calls from the wonderful location on Lawrenceville Suwannee Rd in Suwannee. The young lady I kept referring to as Tiffany went above and beyond the customer service I would either expect or anticipate. She changed my unit reservation to an appropriate size. She drove me around the property while I drank a delicious cup of fresh coffee she provided for me. Showed me the inside office amenities including that coffee, with infinite refills, supplies, phone, and the free WiFi provided for the guests of Cube Smart. And when my purchase of the unit was questioned due to an error I made with the first month pricing, she accommodated my needs to make me satisfied and salvage a sale I had doomed through my own error. I can't say enough about her service and the property. I only wish I had remembered her real name, but with the humor we both enjoyed at the mistake, I am sure we both know exactly who we are. Kudos to you hun, I, as someone who manages restaurants, I am sometimes accused of being overly critical. In your case, I have nothing negative....
Recommended: Yes
Brandt
Feb 22, 2011
my experience at Ustore it in Suwanee, GA on Suwanee Dam road was amazing!
I would like to inform you that my experience at Ustore it in Suwanee, GA on Suwanee Dam road was amazing. I will never consider using a different storage facility in this area, even if it were less expensive due to the fact that these gals (Dianna and Maria) were so incredible. They were extremely helpful, informed and considerate. I would rate them as A people and employees and I thank you for hiring and keeping them.
Recommended: Yes
