Helen Kekauoha
Aug 03, 2024
No accommodations for disabled people
My unit has a ladder to climb to get into it. I have only 1 leg! They wouldn't accommodate to a different unit. I had to find someone to help me put everything in my unit.
Recommended: No
AK
Apr 21, 2023
Professional, friendly, accommodating
Big mahalo to Likeke and Jacob for helping me get checked in with my storage unit! I got stuck at work and had to push back moving in about five days after my intended reservation, but Likeke reassured me over the phone everything was fine. Then, there was some software snafu when I went to check-in, but Jacob and Likeke took care of everything while I went to load up a Uhaul to move in. By the time I came back, they had sorted everything out. Best move in experience of any storage place ever in my life. Huge weight off my shoulders and my storage unit exceeded my expectations. Fantastic location right off the freeway, super easy to get to, can’t be beat. Very easy and quick moving in. I think this storage space is the hidden gem of storage companies on O‘ahu and Likeke and Jacob make it shine with their top tier professionalism, friendly dispositions, and local graciousness. Mahalo nui loa for making my life so much easier and giving me peace of mind during a stressful time. StorQuest Umi Street No Ka Oi!
Recommended: Yes
Diane Araki
Jun 23, 2022
Good customer service
Good customer service . Thank you, Aloha
Recommended: Yes
Edward J Aga
Mar 03, 2022
Helpful
The staff is very helpful and courteous. The key to expanding a business is how a customer is treated? There is no
hesitation here, I'd recommend this facility to my friends and family.
Recommended: Yes
Jordan Shon
Aug 06, 2021
Great location, easy access.
Last minute we needed a storage unit and StorQuest had great rates and ground units available. The process was quick and easy, would highly recommend.
Recommended: Yes
amanda
Jun 14, 2021
Timely and effecient
They were quick to call and check in on my reservation, have all the paperwork ready to go and even help me load my containers up the ladder into my storage. It's a great price for the space available and would highly recommend them to anyone!
Recommended: Yes
Chanel
Mar 10, 2016
Storage bunkers in a remote location!
Paid only $1 for the first month, plus $10 for insurance and a one time $20 application fee. For a 10' x 20' storage unit, $31 is a great bargain! The next month will be the regular price of $386/month, but I plan to have my things out before then.
Recommended: Yes
DFW
Aug 20, 2014
Leilani was very pleasant.
Leilani was very pleasant and answered all of my questions.
Thank you, Leilani!
Recommended: Yes
Ringo
Jul 23, 2014
Very friendly and professional staffs and they are willing to introduce different products patiently to customers.
Recommended: Yes
Myrna A. Ordinado
Jun 24, 2014
Very good service. Friendly staff and very efficient. Will definitely recommend.
Laurie and Shilo : Very good personality. friendly, very accommodating, know their work. I love the place, clean, have so much room to move around. I was surprise that there was a free truck with the driver to pick up our stuff.Forgot her name. On time and very patient. I will surely pass it on the very good service that we had.
Recommended: Yes
Kristian
May 23, 2014
Decent
Recommended: Yes
Mark Thompson
May 12, 2014
Excellent
I am very happy to return to being a customer of StorQuest. Everyone is always very friendly, professional and fast. The pricing is very competitive. I know all my belongings are very secured. The facility is extremel clean.
Recommended: Yes
Sherry
Jul 25, 2013
It was great! They were able to send a driver and a truck to pick up our stuff the day we asked for it. They were also able to provide a larger container for us at the last minute!
Recommended: Yes
John Michael
Jul 09, 2013
Online it said the unit I reserved was a ground unit. When I got there the unit was actually staircase accessible which makes it harder to move in and out. The unit itself is fairly priced for its size but not so easily accessed like the ad said.
Recommended: Yes
Andrea
May 07, 2013
It was great
Recommended: Yes
Isai
May 03, 2013
Recommended: No
Joleen
Feb 15, 2013
Recommended: Yes
Sam
Nov 29, 2012
Quick and professional enough.
Recommended: Yes
Randy
Nov 01, 2012
Recommended: Yes
Gregory Benton
Aug 09, 2012
Great location easy on and off from freeway. Parking can slow you down a bit. However very clean nice and cool clean and helpful employee's good rates
Recommended: Yes
gordy somekawa
Jul 23, 2012
poor customer service
I paid my July invoice via telephone, they said they would email my receipt; I still haven't received a copy of my July receipt. No one answers the phone.
Recommended: No
Mari Mermaid
Jun 13, 2012
Greg is an excellent employee
This place has the cheapest proces in town and, at least, one very helpful employee. The free van and driver make the service invaluable!
Recommended: Yes
Henry M. Singletary Jr.
Jan 16, 2012
The condsion of the facility has all ways been okay with me.
Recommended: Yes
Mark Terry
Jan 11, 2012
Parking is the problem at Umi Street.
Not happy that my rates were jacked way up, and that I must pay a hefty rate for insurance that I don't need and can't use.
As an elderly person, I find it somewhat scary to use those tall ladders.
Recommended: No
