Mari
Jun 01, 2023
Super neat & Waikiki close with best staff!!!!
Glad you had several 10x10s avail with easy access and classy lobby, clean restrooms and so close to Waikiki!!! Carleted n clean climate controlled! Worth a lil extra for such high end all-around storage!
Recommended: Yes
Evern Williams
Mar 20, 2023
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Recommended: Yes
Tiffany Schumacher
Feb 16, 2023
Ballast lighting
It’s more expensive than others, but the location is ideal for my needs.
I was informed the ballast lighting in my unit would be replaced. I would receive a call when it is time. I guarantee I WILL NOT be able to accommodate the ballast light change and moving items out of the way. The lights will have to be replaced once I vacate the property.
Sorry.
Recommended: Yes
Kela Da Seges
Dec 03, 2022
Good. One.......................................... ..............
Good good goood goooooood
Recommended: Yes
O. P.
Aug 21, 2022
Friendly service
Clean and tidy with ample temporary parking
Recommended: Yes
Scott Moon
Aug 02, 2022
Seamless, painless, great experience
No problems encountered. Staff was helpful.
Recommended: Yes
Sharon Thomas
Sep 14, 2021
Your Staff makes the difference
The two young men working this property are beyond helpful. They made this more easy and the property is clean and feels safe.
Recommended: Yes
Gregorey Coleman
Mar 02, 2021
I like the differently sized units which fits my items and price range.
Clean, friendly, and professional.
Recommended: Yes
Rahn
Oct 26, 2019
Awesome staff
Glad I went with these guys! I also love the later hours!
Recommended: Yes
Mary Ann
Jun 28, 2019
Called the day I wanted to move, borrowed a truck and moved in an hour!
Called the facility the day I wanted to move items to the unit. Not only did they have the unit available but they let me borrow a huge truck to move. Staff were friendly fly, helpful and knowledgeable.
Recommended: Yes
Rob Branson
Jun 12, 2019
Great service and Clean facility.
Very happy with my experience. Everything was explained clearly and the property was in excellent condition.
Recommended: Yes
Nelson Manlolo
May 24, 2019
Outstanding service and facilities
Nice facility and friendly office people.
Recommended: Yes
Robert
Apr 30, 2018
well worth it!
the facility is very clean and well lit and the staff was very friendly and more then happy to go that extra step to ensure that the customer was satisfied! thank you very much for all you did for me,Robbie
Recommended: Yes
Kimi
Jul 10, 2017
Easy and quick service!
I was busy and I needed a storage room immediately. The lock up stuffs were very friendly, helpful and quick job. I'm so happy renting there.
Recommended: Yes
Catherine
Apr 08, 2016
Would definitely recommend to all who are in need of a storage facilty.
Very pleased with making this my choice; the facility is clean, secure and the staff professional.
Recommended: Yes
Arnette Nakamura
Aug 31, 2015
Excellent customer service. My sister who rents from another facility saw it and is definitely going to the Lock up.instead.
I called last minute and they had a truck available for me to use that day. Excellent service.
Recommended: Yes
Patrick
Aug 30, 2015
The online pricing did not match actual pricing
I had a locker reserved for me and it still took 1 and a half hours to process my paper work. The locker I reserved was already taken buy another person so I had to get a smaller locker for more money.
It just seemed very unorganized for how big of an establishment it is. The customer service was great though.
Recommended: Yes
Casey
May 24, 2012
Efficient, friendly, and secure!
I'm SO glad I chose to go with The Lock Up to store my things this summer! The employees there are very friendly and explained their systems and security very clearly. The facility is clean, easily navigated, and conveniently located. Also, they pick-up too! I wish I had known that before I took two trucks' worth of stuff to their facilities myself.
They also have a great referral program which gives monetary incentives to you if you tell your friends! The more you refer, the less you pay. Love, love, love that.
Recommended: Yes
Charlene
Apr 02, 2012
Excellent Facility
Professional, courteous, and clean! I have used and visited other facilities in the past and was totally impressed with the staff and the overall cleanliness of storage spaces, access, and most especially their security set up! The price is great and will definitely recommend friends! I feel my items are in good hands!
Recommended: Yes
Marcia Keller
Jan 26, 2012
Great facility..near home, clean, great cusromer service!
Lockup has it all. I am very impressed with the Customer Service and the cleanliness of the facility. I had a great start up price when I first rented but now the price has jumped considerably.....not too happy about that.
Recommended: Yes
