Suzanne Mann
Dec 21, 2020
Employees are friendly and...
Employees are friendly and professional. Storage meets the need requirements. Hours of access to facility is good. If prices were lower I would rent a unit year round for the convenience.
Recommended: Yes
Myra
Jun 16, 2020
Great customer service
Great customer service! George was very informative and explained everything in detail.
Recommended: Yes
SA808
May 26, 2020
ONLINE SPECIAL DEAL
After searching online for a great deal on a large storage, no one could beat Public Storage Online Special and it was on the ground floor too. Christine helped me expedite the process and I move right in.
Recommended: Yes
DT
Jun 07, 2019
Clean facilities
Clean facilities, friendly service, easy to access, climate controlled.
Recommended: Yes
Catherine Higginbotham
May 28, 2019
Clean units and a great location
This Public Storage location is very clean and the front desk staff are super helpful and friendly. We looked at several storage companies before choosing Public Storage and we're very happy with our decision. I would have rated it five stars but the price I was quoted wasn't available due to the location of the unit I needed so I had to pay $20 more than the quote and the other issue was that one of the screws was missing from the sliding handle on my unit and hasn't been fixed yet. Other than those two issues, we really like this location and they do a great job keeping the front lobby and hallways clean and organized.
Recommended: Yes
Chad N.
Sep 11, 2018
Friendly staff w/ great customer...
Friendly staff w/ great customer service. Good space at affordable prices!
Recommended: Yes
Timothy Stanton
Jun 07, 2018
Public storage
Great storage placed. This the first time we are renting from Hawaii public storage. Jonathan showed us a couple of storage unit that we could consider and examples all the questions that we asked. Great facility and great customer service representative. Definitely worth the choice!
Recommended: Yes
Valarie Anderson
May 11, 2018
The sales associate was very helpful...
The sales associate was very helpful and patent with me while I figured out what I need.
Recommended: Yes
Shari Carroll
May 07, 2018
Awesome Staff!
The staff at the Pearl City location were very friendly and helpful with our storage needs. The facility is clean and perfect for what we need!
Recommended: Yes
Jerry Souza
Sep 18, 2017
Over all
Over all ! No one can beat Public Storage there the best Storage company you can rent from any day.
Recommended: Yes
Leslie Curtis
Aug 12, 2017
Outstanding service Jon the property manager is top notch. Highly recommend this facility
Beautiful and clean. JON helped me save 600.00 and found me the right unit for my prperty.
Thanks
Recommended: Yes
Kathy Elia
Aug 08, 2017
The staff was very friendly and helpful with all my questions. Being able to complete a lot of the paperwork online helped make the in-person process a lot quicker. All the paperwork was explained and I was very pleased with the whole process.
Recommended: Yes
Paul Dunhour
Aug 04, 2017
The team at this location, did a excellent service to locating a storage for our need, with the shortness of time , they worked together immediately, got a space size to fit our need. As we began to move into our rental home, we needed to downsize our storage space. Again, they helped us to find another storage space to fit our need.
The team of Jon, Silvia and Anglina , were professional in knowing the business and friendly at our time there.
Thanks, to them our experience was great. We will always use the location again.
Recommended: Yes
Bill New
Jul 28, 2017
I've been consistently impressed with this facility and its staff. The prices were so much better than anything I could find on the windward side that I decided to use this facility despite living in Kaneohe.
I'd recommend this Public Storage to my friends and family.
Recommended: Yes
Celesteen Martin
Jul 21, 2017
Very Convenient Location...
Very Convenient Location...
Recommended: Yes
Serving Proudly, Willie Hernandez
Jul 13, 2017
Average, I expected more
People who work there are nice & helpful; however not sure as to why I am not allowed to utilize the online discount, but I'm still required to pay the administration fees. Looked for answers on website but could not find.
Recommended: Yes
Kay C
Jun 21, 2017
Love the customer service and the rates. Had the unit for about two years and John was amazing to help me through whatever problem I had/needed. This location is a must!!!!
Recommended: Yes
Jacxine Kaulili
Oct 04, 2016
Excellent choice for storage at a great price!
Good locale and not congested. Very clean and secure.
Recommended: Yes
Ariel Rapoza
Aug 10, 2016
5 Stars!!
Awesome service ~ providing thorough description of what PS can offer, rates are affordable, very clean units, staff always helpful! Very pleased as a customer!! Will recommend PS to others...
Recommended: Yes
Susan Ige
Jul 27, 2016
Great service great people
Customer service is the best, friendly people, clean storage space
Recommended: Yes
Randolph Rodrigues Jr
May 10, 2016
Excellent customer service
Helpful and knowledgeable staff
Recommended: Yes
Mark H.
Jun 03, 2015
Very good storage facility.
Kathy at the front desk was friendly, very helpful, and accommodating. Acquiring my unit was quick and hassle free, and prices are competitive. Recommend highly.
Recommended: Yes
