Central Self Storage - Caldwell

Im sure i will use this facility in the future

Nice open space, clean and easy to navigate

Recommended: Yes

Unfriendly receptionist

The lady wouldn’t rly speak or offer help during my 5min interaction with her. I would have to ask each time before she would offer help with the next step in the setup process of my new unit. It was as if she was playing a game to see how few words she could speak to me, even though I was very friendly the entire time. Borderline rude, and not polite. Haven’t had an interaction that odd in years.

Recommended: Yes

Amy and Crystal are very helpful and nice

This Storage Business is very easy when it comes to getting access. What also helps a lot is inside their office is two examples of the sizes of the storage units. This was a lot of help for me and my needs. The other great access is they are located right off 20/26 on KCID Road.

Recommended: No

Excellent

Thank you for the easy space.

Recommended: Yes

excellent service and great deal for the ost!

great service and clean facility

Recommended: Yes

Charged Twice

The facility itself is great but when I called this third-party to help set it up put me in for a 10 x 20 and a 10 x 15 so I have been charged twice and waiting for one of those charges to be put back into my bank. I was told that the 10 x 20 was canceled. Very displeased.

Recommended: Yes

My entire family uses Central Self Storage: clean units secure and friendly

My entire family uses Central self storage in Caldwell Idaho. The staff is friendly, the premises very secure, and the units clean and tidy. We will continue using Central self storage!

Recommended: Yes

Smooth process!

The process is so simple. SpareFoof shows you The spaces available in the area you desire and prices offered and you choose what you lie and reserve it! Then the storage place holds your reservation, and you go when scheduled and move in. We love the work of seeing what is available in our area is at one helpful site!

Recommended: Yes

Completely met our need

Tina was the best and she really was professional in taking care of the rental.

Recommended: Yes

Very easy to rent a unit

Very easy to rent a unit, first month was free also and getting the unit was easy and any time of the day or night. I just wish that the place would let you access your unit 24 hours of the day. Closeing the place down at 8 pm isnt something that i like at all. That seems to be the only downfall.

Recommended: Yes

Great Customer service

I’m a property manager for the Housing Company and I run into a lot of individuals, but your office manager was outstanding and went out of her way to help me thru the maze at the facility.

Recommended: Yes

Very easy, affordable , and nice units

This was by far the easiest and most affordable way to go. I would recommend this storage unit to anyone and if you need to get storage fast this definitely a good choice, and you cannot beat the price. I researched all of the area storage units and this has the best deals.

Recommended: Yes

Clean and secure

Love this place. The receptionist was friendly and very helpful. Everything is kept up very clean, neat and secure. Easy and easy out.

Recommended: Yes

Great service and price!!

I couldn't believe the prices compared to the competitors.

Recommended: Yes

Storage

We also have storage their sister company. Ladies in both sites are great and very helpful.

Recommended: Yes

Confused

Confusion with the spaces. Vehicles parked in places they knew nothing of

Recommended: Yes

Ggggggggggg

Ggggggggggggggggggggggggggggggggggggg

Recommended: Yes

Customer Service Impeccable

I was running behind schedule and arrived at closing, the door was locked and the front desk opened the door to help me out. I was frantic and stressed because I heeded to have a place to park our cargo trailer. Tamra was so nice and was more than happy to stay a bit longer to get me all set up. I am so thankful they have such curtious staff willing to go the extra mile with a great attitude. THANK YOU!

Recommended: Yes

I recommend this facility

The woman that helped me was very friendly and accommodating

Recommended: Yes

Easy to use

To sign up or to confirm your reservation, you use the kiosk by the office. It is easy to use even though the speaker is blown out, it is pretty self explanatory. Very convenient if your moving and get there past office hours you can still get a unit.

Recommended: Yes

Quick and easy

I was able to make my entire reservation online, pay online and get my unit online woth no problems. Quick and painless. Very nice facility great pricing!

Recommended: Yes

Fast and efficient processing. Easy entry and exit.

See above and below and overall rating.

Recommended: Yes

Clean lot and quick and easy paperwork

Easy access and clean facility. Custer service was great.

Recommended: Yes

great cusomeer service

great customer service. Parking was easy for my 30" trailer.

Recommended: Yes

Just moved in

Clean,secure, facility. Saturday is usually busy.

Recommended: Yes

No hassle, wonderful staff, convenient location!

Worked with me from beginning to moving in. All my questions were answered, and the facility was quite impressive.

Recommended: Yes

The staff have been great to work with in meeting our needs!

Great to do business with!!!! The staff have been great to work with in meeting our needs!

Recommended: Yes

Great Experience

Amy was wonderful. Friendly and competent. Paperwork was fast and I was done in 30 minutes. Thanks.

Recommended: Yes

Very professional

Very professional place is really clean and secure feel really safe about leaving my vehicle there

Recommended: Yes

Quick and easy setup in the office.

Clean place and I would recommend it. I have access from 6am to 11pm 7 days a week.

Recommended: Yes

Acquiring the storage was quick and easy nub

It is a well kept storage facility. Office staff was friendly. The whole experience was positive. I would recommend them.

Recommended: Yes

Yes I would recommend it to a friend.

Very cost friendly storage for a travel trailer.

Recommended: Yes

Easy to get a rv spot

Nice price for rv storage only bad this is you can’t access it 24/7

Recommended: Yes

Great

Very helpful with a short notice needing to move stuff in fast! Super friendly and very clean

Recommended: Yes

Clean and Reasonable Price

Glad I found this place. Easy access, close to my needs, clean, reasonable pricing...

Recommended: Yes

Great Office Representative!

I loved working with Alexandrea. She is the office support staff and is an excellent representative of your company. She explained each document clearly and concisely. Because of her great representation, I would be more likely to refer others to your facility.

Recommended: Yes

The customer service was just excellent!

The storage space we rented was very clean, easy to access, and the customer service was superb.

Recommended: Yes

Very convenient and GREAT deal!!

We had a cross country move with a great deal of logistics involved. Part of the move was our motor home that my husband had just drove into town. We had thought it would stay with us at our new home, but upon arrival, we realized we needed to find and secure storage for it, but quickly, as there was nowhere for us to even park it around our house. When I called for storage, the customer service was excellent. Very helpful in finding the right space for us. They provided so much relief for us!! It was such a great deal too!! First month free; what a fantastic surprise! We are so very happy!!

Recommended: Yes

We just moved across country and called last minute and they got is in!!

Our experience was great. The service was very detailed and helpful. We were moving across the country and I called about an hour before we were to arrive to schedule our space. We were so relieved they had space and also how smoothly it all went.

Recommended: Yes

Perfect!

Great staff! Informative, quick, friendly, and helpful!

Recommended: Yes

周慮歳

All n all I feel dollar well spent

Recommended: Yes

Good place to rent

The customer service woman was very rude it I would have rated a 5

Recommended: Yes

Excellent facilities

Love the storage unit and the helpful staff

Recommended: Yes

Great experience overall. Easy and quick.

Incredible customer service. The unit is perfect and exactly what I needed.

Recommended: Yes

Great customer service!

Not only were we able to reserve our unit at a great price, we received a call from this facility reminding us of our rental and checking to make sure all of the details were correct. Everything was correct, but I have no doubt if anything hadn't been that they would have gone out of their way to fix it for us. Wonderful customer service! Would definitely use again.

Recommended: Yes

Excellent

Excellent customer service. Very friendly and helpful. The place is extremely clean and secure.

Recommended: Yes

Great Location

Nice and secure units. Kept clean. Also have nice covered RV Storage

Recommended: Yes

Great people

Nice facility, close to home, nice peoples.

Recommended: Yes

Clean

Dry grass in rv storage should be removed.

Recommended: Yes

Woohoo ЁЯША

Very nice property. Quick and willing to help you and your needs. Kindness of the staff , wonderful! Prices are very reasonable and all type of accommodation for your needs.

Recommended: Yes

Great storage facility

Great priced storage facility!!

Recommended: Yes

Immaculate, professional, excellent service

Immaculate, professional, excellent service

Recommended: Yes

Excellent service-clean and professional.

Extremely competitive prices! Excellent service-clean and professional.

Recommended: Yes

The service was excellent-freindly and fast. The facility is immaculate.

The service was excellent: freindly and fast. The facility is immaculate!

Recommended: Yes

Great place with wonderful staff

Tyson is fantastic, friendly, helpful, professional. The facility is well maintained, is super clean, and has good access. I would recommend to everyone.

Recommended: Yes

Very friendly and helpful people and great facility.

We needed a place to store our belongings in a climate control place to preserve our stuff until we can move. They are very nice and helpful. Great place that I would recommend to everyone.

Recommended: Yes

Exc customer svc

Manager Tyson thorough and helpful even under the pressure of incoming calls and a waiting customer. He acknowledged the next person in line and while staying focused on our check-in. Our initial after hours phone contact was also super about setting up our reservation and detailling what to bring at check-in.

Recommended: Yes

Dana at the Caldwell office was excellent!

I had an excellent experience. Clean, prompt, and professional service. Thank you.

Recommended: Yes

Very satisfied

Very satisfied with facility, service and price

Recommended: Yes

Friendly and great location

The staff was very friendly and professional. The price was reasonable.

Recommended: Yes

Friendly

Friendly clean secure and easy access

Recommended: Yes

Great customer service will aways use them

Recommended: Yes

Recommended: Yes

Great, helpful storage facility

I've never rented a storage unit before so I didn't really know what to expect. Any expectations I had were exceeded by the Caldwell Central Self Storage. Customer service was great- she even showed me to my new unit by taking me there in a golf cart and showing me how to lock up the unit securely. I liked the fact that there was no long-term comittment. The prices were actually cheaper than I expected. Overall, I am more than satisfied with Caldwell Central Self Storage!

Recommended: Yes

Recommended: Yes

I have only ever used one other storage facility and wasn't impressed with it. I didn't have high hopes coming here, but was completely wrong. The staff was wonderful and the facility is amazingly secure and clean. Totally not what I expected....in a positive way!!

Recommended: Yes

Over all good experience. Would use this facility again.

Recommended: Yes

good no problems with getting a unit

Recommended: Yes

Awesome! Manager was exceptional with service. Very informative & helpful.

Recommended: Yes

Very pleasant. Had done business with another facility who were extremely difficult, it was easy and pleasant to work with Caldwell Self Storage

Recommended: Yes

Much appreciation Tyson S. for the "super" manner in which he performs his management duties.

Recommended: Yes

Very nice & helpful Kiosk, in person and on phone. So all around quality customer service.

Recommended: Yes

My move in day I put in my code and entered the storage yard. The person behind me entered the storage yard before the gate went down. This concerned me because there was no one else in the yard but him and I. I wasn't sure if he was to use the unit or to follow me. He did go to his storage/RV and then left by entering his code. This does concern me that he piggybacked in with my code.

Recommended: Yes

Professionalism with "added value".

After an exhaustive due diligence of the local storage facilities, we determined Central Self Storage in Caldwell, Idaho, to be our best value. I was very impressed with the on site staff: Tyson S. & Tina H. They both went above and beyond in their customer service efforts. I also thought the loaner truck availability exemplified the businesses' desire to simplify the daunting task almost invariably associated with moving & storage scenarios. I also thought the pricing, as part of the business model reflects an awareness of the value of "supply and demand" pricing strategies. When more units were available, rental rates were reduced accordingly to encourage maximized occupancy. If almost all units were rented, obviously, prices increased a little. Understand I am referring to the contractual rate at time of setup, not a fluctuating rate month to month. I also appreciate the first month free option. The customer service switchboard staffing, manifest a consistent quality of professionalism each time I called. It is gratifying to experience a company dedicated to putting the "service" back into customer service. I would encourage you to also consider giving Central Self Storage a shot, and decide for yourself. Manager's Response: Danny, I really enjoyed helping you find the right storage to fit your needs! I also got the added bonus of having several great conversations with you! It is our pleasure to serve you! If you need anything else please let us know! Tyson

Recommended: Yes

Good experience, helpful & friendly staff could be open a little later like til 11 pm or 12 am Manager's Response: Alisha, thank you for the positive review! We appreciate hearing from our valued customers!

Recommended: Yes

Tyson is very easy to work for and makes storage of our belongings safe and easy Manager's Response: Julie, I always enjoy when you come in! You bring a smile to my day! Thank you for allowing us to serve you! Tyson

Recommended: Yes

Excellent Manager's Response: Thank you for the thumbs up, Andrew. Let us know if we can help with anything else!!

Recommended: Yes

Got to facility and forgot Unit number

We went to the facility several days after we rented our unit. When we arrived we found we had forgotten our unit number. The outdoor kiosk was right there and available to give us that information. It was very clean.

Recommended: Yes

Very good!

Recommended: Yes

Very friendly and helpful

Recommended: Yes

The facility is very clean with an excellent staff

Recommended: Yes

Walked in, Gave the manager my confirmation number and within 5 minutes had my storage unit-very fast, and very efficient!!

Recommended: Yes

The representative at the desk was very helpful and friendly.

Recommended: Yes