A Better Storage Solution

Great office help

The office manager was throughal in setting me up with a unit- was very friendly, and professional—explaining everything I questioned; even showed up “early” the morning (we moved our belongings in) when I had neglected to find out to exit. Thankyou so much Joyce wilson

Recommended: Yes

Quick Clean Rental Unit

The ladies in the office are nice - Clean unit!

Recommended: Yes

Happy with my choice.

Denise was very informative and helpful. The process went well and the unit was very clean.

Recommended: Yes

Good experience

Very friendly and helpful and knew what she was doing.

Recommended: Yes

Good service

They were helpful over the phone and the pricing was the best in the area.

Recommended: Yes

So far so good

Good facilities, price is a little higher then Competitors.

Recommended: Yes

They made the process very easy.

Very easy and very friendly.

Recommended: Yes

Great service

Very quick and easy spare foot saved me 14 dollars per month and 50% off 2 months rent

Recommended: Yes

Great service and rates!

Nice facility with excellent service. Crimson made my check in easy and I would definitely recommend this place to others.

Recommended: Yes

Awesome

Definitely a well kept place, very affordable. Easy access. Great place.

Recommended: Yes

Excellent

When I was looking storage for my RV trailer only Better Storage Solution gave me all services what I needed

Recommended: Yes

Customer service was great

Customer service was great. Everything went smoothly

Recommended: Yes

Storage

Very happy with the entire experience. From the gentleman helping me find the best available deal to move in

Recommended: Yes

Customer service is great!

Customer service ( Melissa) is great! I love that I was able to reserve a space whether I took it or not, it was a huge convenience for me. Please get this place a faster computer because when you have the movers there with the loaded truck, it shouldn't take 45 minutes to get through registration so they can unload,....especially when paying by the hour for their service. Please consider offering higher insurance for tenants. Also, please consider giving additional time to supply insurance information because insurance companies need the lot number and other information and you do not give that information until after I have supplied the insurance. Customer service worked through that all with me fortunately.

Recommended: Yes

Office managers are terrific

My husband and I looked at all the options out there for storage, we chose a better solution first off for price, second the first month 50% off. I booked it and then talked with the sweetest person on how the process worked. Next day my husband goes to do paperwork and take belongings there and when he gets home I realize that the 50% off the first month was not applied. I call and speak to another gal that was just as sweet who got right on it and remedied it. I am very happy with our choice and would recommend them to anyone.

Recommended: Yes

Easy to book and move in.

Would recommend!!!!!!!!!!!!!!!!!

Recommended: Yes

The best customer service we’ve seen in a long time.

Great service. Friendly and helpful. Convenient location and clean. Went out of their way to help and accommodate us.

Recommended: Yes

Lizzie a wonderful lady, gave excellent service.

Very good customer service, thank you Lizzie.

Recommended: Yes

Computer issues and management isn’t interested in fixing!

Took too long to check in and there are no public restrooms!

Recommended: Yes

Nice people

I only had one day to find a storage and this was the only place I could find they were playing and pretty easy to get in

Recommended: Yes

Very pleasant experience and professional manager

From reservation time to confirming storage unit was extremely fast. The customer service was very professional and humorous. I would recommend this business anytime to anyone. Great experience!

Recommended: Yes

Perfect hospitality

Rhena was awesome, if you want good service with no hassle come to this place

Recommended: Yes

Need more room to access space.

Very friendly and helpful! Could use more room to access space. Backing trailer into spot difficult due to limited space.

Recommended: Yes

very convenient location

I spent a lot of time searching for storage solution before I found this place. Pros: The facility is very clean and the location is ideal for my needs. They also offer a variety of sizes to suit your needs. The price, though not the cheapest, was lower than most,( before the added cost of mandatory insurance provided by them). They do have access hours that are an hour later than most,(10pm). Cons: Access hours- like most facilities, they don't offer 24 hour access, which is preferred by most people. Some of us work later shifts. Mandatory insurance from them, no electrical outlets(which most places don't provide), low lighting, & big hole at the end of my row, which sucks because you can't avoid it. Overall, comparing to other facilities, I'd give it a 4 or 5

Recommended: Yes

Great employees. Nice facilities. Highly recommended

Highly recommend this facility. Great employee and price

Recommended: Yes

Fast and easy move in experience

Good customer service. Fast and easy move in. Very secure location

Recommended: Yes

2nd rental at this site

Needed a 2nd unit immediately as first unit filled when movers unloaded. Ross took care of the rental so there was no lag time in getting unloaded!

Recommended: Yes

Easy freeway access

Place is decent, easy on and off the freeway...friendly manager, went there for the price but there is an added $21 insurance fee per month that made it more than I anticipated. Still appreciate the discount for the first two months!

Recommended: Yes

潇摯

There is a leaking crack in the concrete wall. Hopefully they will seal it

Recommended: Yes

Friendly staff, clean units and great prices

Needed a last minute storage unit as part of our move and stumbled upon this place. They had the best prices in town and very good promo codes. Very happy with my experience

Recommended: Yes

Definitely recommend!

Great customer service, resonpsive, great rates, secure storage would definitely recommend!

Recommended: Yes

Great location and a nice property!

It’s really all you could ask for in a storage facility

Recommended: Yes

Easy access from highway, clean, great customer service!

When I walked into the facility, I was promptly greeted by Ross and a smile. Ross is professional, polite and able to answer all of my questions. Ross's explanation of the policies was clear, concise and easy to understand. My storage unit was clean and has easy access. I have already recommended to others.

Recommended: Yes

Professional and courteous

The staff were very courteous and professional and made moving in very easy, I would recommend this facility

Recommended: Yes

Yes I did already. Easy and very helpful and very friendly...

Ditto of summary statement. Would not hesitate to recommend to relatives..

Recommended: Yes

Very professional

I showed up about 10:00 AM Saturday morning and when they asked my name . They were ready to get me checked in.

Recommended: Yes

Definitely recommend

Alena and Ross went above and beyond to help me get into my unit over the Memorial Day Weekend. I had truck problems and they helped with contacting Penske and all around were great. Awesome customer service and fair pricing, even a move in special !!

Recommended: Yes

Franklin

A++ Perfect location, secure facility, accessible! Great customer service. Easy online booking! Priced right......................................

Recommended: Yes

Great place to store important belongings

The price is a little high BUT these units are true size. My unit is huge compared to others who tout the same dimensions. Very clean and quiet. I am confident that my belongings are safe

Recommended: Yes

Great experience.

Reserved unit online, then called to get questions answered. Person at the desk was very friendly and knowledgeable. When I showed up in person the unit was ready to go and paperwork was painless. I would recommend this facility!

Recommended: Yes

Good place

Just right size for what we néeded.

Recommended: Yes

Outstanding Customer Service

Property manager explained everything and went with me to check the parking location and make sure that my needs were met. The first month was prorated and the next two months were the 50% discount making sure I got the full value. Thank you so much.

Recommended: Yes

Clean and secure facility

Friendly and helpful customer service and the pricing is fair.

Recommended: Yes

Reasonable prices, clean and available for use a lot of hours.

I got the storage unit guaranteed online. So, when I went there the next day, they had the information and I only had to sign a few papers. Very organized, very quick!

Recommended: Yes

Great pricing and excellent customer service!

I would highly recommend this storage business. Pricing can't be beat and staff friendly and accommodating.

Recommended: Yes

Best Price and Friendly People

They had the best prices I could find, helped me with all my questions and I have no complaints. I hope my experience continues to be this great!

Recommended: Yes

Quick and Painless

Got me in and ready to go quickly, friendly manager. Great price too. Thank you!!

Recommended: Yes

Friendly and responsive staff.

Price is very competitive and staff was very responsive and quick with the paper work.

Recommended: Yes

Was good

Too much snow infront of the units and in the driveways. They could use with some snow removal on a regular basis.

Recommended: No

Great

Very nice facility and people very clean and orderly easy to find

Recommended: Yes

Pretty good place.

I needed a storage unit at last min and managed to get it the day I called about it. They have this thing where you can reserve it for free so you know you have it.

Recommended: Yes