Mario S Pardo
Apr 24, 2024
Prices great, truck is a great asset, CS (RON & Kathleen) are great !
Prices are great, use of truck is a great asset, customer service (RON & Kathleen) are great !
Recommended: Yes
Scott
Dec 31, 2023
Seems OK
So far, so good. Just started a rental there. The facility appears a little dated but seems fine (clean).
Recommended: Yes
Mike McShea
May 14, 2021
Ron’s service was great.
Ggggggggggggggggggggggggggggggggreat
Recommended: Yes
Laine
Apr 05, 2021
Great storage space
I had a really great experience getting checked in to my unit. The storage unit was very clean and the staff was very friendly.
Recommended: Yes
Sheri
Aug 04, 2020
5 stars from me
Maria was cordial & knowledgeable. She completed my rental agreement in about 15 minutes and helped make sure my gate code worked. She even drove me to show my unit before signing any paperwork. I wound up upsizing to a 5x10 after realizing the 5x5 wasn’t large enough. Her knowledge & PR skills are exemplary! I would highly recommend this Cube Smart location to others!
Recommended: Yes
Joane Clariz
Jul 17, 2020
Great service
Easy to talk to associate. The prices isn’t that bad, the areas are clean. It is a good facility to store our stuffs!!
Recommended: Yes
Tina nguyen
Oct 08, 2019
Its was quick and easy
Ron is very helpful and friendly
Recommended: Yes
Brianna
Mar 01, 2019
Great experience
Nice and smooth move in! Staff was easy to work with.
Recommended: Yes
monique
Jan 15, 2019
Customer service was great!
Customer service was great! I would definitely recommend
Recommended: Yes
Dakota
Mar 16, 2018
Good experience for the most part
Like the title says, I had a good experience for the money at part. It was annoying that no one was there in the office when I got there, though I called ahead to ensure someone would be. I had movers I was paying and we had to wait for someone to come back from a late lunch. Unprofessional in my opinion. I called ahead. Someone should have already been there.
Recommended: Yes
Shavon
Jan 17, 2018
Great storage unit
The service was great....and the parking lot was easy to get around in.
Recommended: Yes
Stephanie
Oct 04, 2017
Good!
A little dirty and a lot of cobwebs but overall very good.
Recommended: Yes
Stephanie
Oct 02, 2017
Good but not for super valuable items
Very nice office managers, provide own lock. Gate doesn't look super sturdy. I am stowing a couch and the place works great for that but I would not store anything super valuable there.
Recommended: Yes
Jonathan
Mar 28, 2017
Safe & Clean Storage
Insurance Required for your unit, $12 / month or provide equal or better coverage you already have.
Recommended: Yes
Angel
Mar 12, 2017
Good deal
Good deal. Wish price was the length of the contract
Recommended: Yes
Alex Ceballos
Jul 11, 2016
Moved to a closer facility
We had been at the CubeSmart in West Chicago for almost a year and recently moved to Aurora. We decide to move our remaining items to a closer facility in Aurora. Our information was transferred with out issues and we were in and out of the office very quickly and moved in the same day. The staff in both facilities are great people and we enjoyed the experience. I would definitely recommend CubeSmart to my friends and family.
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Recommended: Yes
Koushik
May 24, 2016
Great
I love cubesmart.its awesome
Recommended: Yes
Carl
Jun 14, 2015
Overall everything went well. Bridget at the front desk was great!
Overall we had a great expierence. A competitor nearby misled me about bringing my POD over to their facility. Despite telling me several times that it was fine, it wasn't until the day of my POD was denied access. In a pickle, I called SmartCube and they were immediately accommodating. Bridget found a place on their property for the POD that was very close to our unit. Our monthly rate ended up being $8 cheaper than our first place as well. Passcode to enter but motion sensor to exit (motion sensors are easily tricked by clever individuals so security got a star reduction, very minor quibble as all this means is they could get in, units are still locked up). Cleanliness lost one star not because the place was dirty, it was very clean, I didn't have another place to put this complaint. The front foot or two of the units very clearly suffered from water leaking into them. Keep things near the door on crates or get a big enough unit to keep things off the front. Definitely recommend to anyone looking for storage.
Recommended: Yes
Tracy Shedd
Jan 22, 2015
Recommend
I was recommended by a friend and would definitely recommend it to all others as well
Recommended: Yes
Fidel
Sep 01, 2014
Great. Service was really good, and no problems yet
Recommended: Yes
Gustavo
Jul 02, 2014
Great
Recommended: Yes
greg trent
May 24, 2014
nice friendly clean good hours great price
friendly staff was very welcomed :) would very much tell friends and family the price was great saved me $70 dollars a month :)
Recommended: Yes
Marybeth
May 09, 2014
Ron was helpful in person, bridgette was helpful over the phone. It was a quick and easy process.
Recommended: Yes
born2savestuff
Nov 10, 2013
I need to make room in my home and garage
I was able to make all of the arrangements the same day, and I started moving things in that night.
The on-line process was very easy. Ron was expecting me when I walked into the office. He made the entire process easy and understandable. I feel that my belongings are extremely secure at CubeSmart.
CubeSmart even has office hours on Sunday.
My CubeSmart storage decision gives me great piece of mind.
And, it is great when I can make a decision, and act on it the same day with resolution.
Recommended: Yes
