LaTonia Smith
Oct 12, 2023
Great
I had an overall amazing experience. The employees were nice and very helpful. I would definitely refer others to this location.
Recommended: Yes
Bianca
Aug 05, 2023
Decent
The space was very clean, and love the 24-hour access. The kiosk didn’t have a space to enter my reservation number, and the microphone to speak to customer service was broken. I had to create a new rental, at a much higher rate and also without my first month free promotion.
Recommended: Yes
R
Jun 28, 2023
Storage for my woodworking equipment
i wish that there was truth in advertising. A 5 x 15 storage space is useless if it has a 3 ' door. My equipment wouldn't fit in the advertised space so i had to upgrade to a 10x20. Doubled the cost and more but at least the location was good and access was easy.
Recommended: Yes
Galen
Jun 05, 2023
Great Storage
The staff is very accommodating. Good prices.
Recommended: Yes
Eula
May 22, 2023
Great
Location…customer svc..easy access..all great
Recommended: Yes
L. Hoff
May 13, 2023
the initial registrsiton was efficient.
I was assigned a unit and able to put items into the unit quickly. I would recommend this location to anyone who has need for storage.
Recommended: Yes
Arunas
Sep 14, 2022
I recomending for other people
Friendly people,good service,on time.
Recommended: Yes
Robin Shields
Jul 16, 2020
The BEST around!
After checking out many local storage facilities, Global Storage stood out! I was completely satisfied with the level of customer service, cleanliness, security, and easy access. Jim and Roman were extremely thorough and professional. They will take care of you.
Recommended: Yes
B J
Oct 20, 2019
Well laid out and clean
Very nice facility and close to my house.
Recommended: Yes
Ryan
Jul 09, 2019
Quick and Clean
Roman helped me get set up with a unit quickly even though there were a few computer issues. Overall, very satisfied with my experience
Recommended: Yes
Josie
Dec 30, 2017
Thank you
I had a great experience with customer service
Recommended: Yes
Kenn
Nov 04, 2017
Great facility
Jim really helped us get the paperwork done. It just fits our needs
Recommended: Yes
Atiq
Sep 26, 2017
Clean facility, helpful staff
Clean facility, looks brand new. Staff was very helpful and courteous
Recommended: Yes
Diane
Aug 20, 2017
Staff is extremely helpful and attentive!
Great facility! User friendly self service.
Recommended: Yes
elisabeth
Aug 14, 2017
Friendly service
The worker was very kind and helpful in answering all my questions & getting me set up with my unit. The 5x5 appeared to be more like 4x4 but I didn't measure. Due to size, I opted for a larger unit which resulted in a higher cost than I had planned. I also opted for an outdoor unit which is effected by the elements causing the latch to rust and often stick making it difficult to open. I would suggest that they start replacing these before they rust shut & need to be cut open. I also found it uncomfortable that the gate is so slow it allows entry without a code by followers. I'm not sure that can be fixed- just unfortunate. Overall the facilities were clean, well lit at night, tons of security cameras, & very friendly staff.
Recommended: Yes
Jessica
Aug 10, 2017
Great customer service!
I pulled up and used the computer to get my reserved space. I was given a passcode for the gate and a storage locker number. I couldn't get into the gate, but the gentleman there helped me out and took me down to my garage. Unfortunately, the garage I was given had a lock on it. I was offered 2 other options and even upgraded the size of the garage due to the obstacles. The guy onsite was very helpful and took care of me.
Recommended: Yes
Algirdas
Jul 28, 2017
Great service
Customer representative was very helpful. Move in process was very easy.
Recommended: Yes
Algirdas
Jul 26, 2017
Great service
The customer service representative wss very helpful and friendly. Easy process to move in.
Recommended: Yes
Dina
Jul 10, 2017
Best rate and terms
Easy move in,prorated month,free truck.
Read moving out instructions carefully.
Can only get a free month with credit card,not debit visa.
Recommended: Yes
Shauna
Jul 09, 2017
Global storage
Clean easy to navigate facility. Great price and great customer service.
Recommended: Yes
Shauna
Jul 07, 2017
Great experience
Global storage offers clean facilities, and staff their are friendly, courteous, and helpful. The pricing is fantastic. I recommend coming here for storage needs
Recommended: Yes
Ron
Jul 04, 2017
Returning Customer
Fast, efficient, and courteous staff. Very satisfied with the facilities.
Recommended: Yes
Jose
Jun 06, 2017
Get there and get a spot
I really enjoyed the service and help provided from the staff. Everything was fully explained and it was very easy. Prices were very reasonable and especially like the 24/7 access. Some other companies charge you extra for that.
Recommended: Yes
Jose
May 28, 2017
Very nice facility
The facility is very nice and the staff was excellent. Registration and the moving-in was no problem. I highly recommend this facility for your storage needs. The price was very good.
Recommended: Yes
Rebecca
Apr 10, 2017
Good value, clean location. Felt safe.
Good value, clean location. Felt safe. Moved in late at night on a weekend, and management assisted us with questions at that time.
Recommended: Yes
Sreekanth
Apr 06, 2017
New storage rooms
Good and fast customer service
Recommended: Yes
Brian Wolski
Mar 19, 2017
Very clean and great price!
First time using a storage facility - space is very clean, security looks to be very good and the pricing is very fair. A truck is on site and can be used for a very reasonable rate. I would definitely recommend!
Recommended: Yes
Bob White
Mar 18, 2017
I quit looking at my short list when I stopped at Global.
The need for storage came up suddenly. We need to move a parent in with us for health reasons. This meant vacate her apartment and make room for some her furnishings, store the rest and store some of ours. I went on line, looked at a dozens of possibilities, read many reviews, did a spreadsheet and created a short list to visit on a Friday. I was pleasantly surprised at the welcome and professionalism of the first four I visited. All of them had the “online price and deal” that was better than the “walk-in price” so that I was going to complete my list and make the reservation online. Then I visited Global and I did not have an “online price” on the spreadsheet but the price on the website was competitive with the other “online” prices without the need to go online to sign up. Global also offered “climate controlled” for only $5 more that was still less than others on my short list. Jim gave us the tour of the units, gave us all the specials that were offered online, explained the use of the free move in truck and signed us up. I now had immediate access to the best location of the units for us and I was done. It became a "no-brainer". I will now visit my space today to start storing when I thought I would have to wait until at least next week to get started. Time is important because she needs extra care that we feel we need to control plus the care is costing a couple $1,000 on top of $3,000 rent. So far we are delighted with everything about Global.
Recommended: Yes
Bill
Mar 18, 2017
Great facility, easy access, kept super clean
The best storage facility I've seen. The grounds are immaculate. In a good location with easy access to storage units. Could use some type of lighting inside each one, but the outside lighting is great. Security is even improved with the addition of alligators in the moat
Recommended: Yes
Mike Fuchs
Mar 17, 2017
Clean, Well-Maintained, Reasonably Priced
I investigated Global Storage because of there reasonable prices (compared to other local storage companies). I was surprised to find out how large their facility is, and the variety of unit choices. The indoor unit we chose is immaculate and very well maintained. The final decision point is that the gated facility is available 24 hours a day. Not the office, of course, but being able to stop by my unit at my convenience is great, and I've been shocked that other storage facilities have not followed suit. Great unit, good price. Highly recommended.
Recommended: Yes
RoBert krueger
Mar 17, 2017
Very good condition and prices are perfect.
Happy to have found these storage units and there is plenty of room to maneuver my trailer. Unlike other places that we have looked at.
Recommended: Yes
Paul Yancey
Feb 18, 2017
I am very satisfied with this facility
I have been using this storage facility for about four years. Overall I am very pleased with operation. However, last year when I received another price increase I asked about it and I was told it was because new units were being constructed. I did not feel this was a good taeson for increasing the price. Also the snow removal has been a problem until this year.
Recommended: Yes
Gregory Tabor
Feb 16, 2017
The rent goes up The rent goes up 7% yearly. It's gouging your customers.
Very disappointed in treatment when I told you you were charging our credit card for another customer. To be fair, you called to apologize when you realized I was right, but only after we had to cancel our credit card, get another one issued, and now need to remember monthly to call to make payment. We have asked you to trim the tree by our motorhome to avoid scratches, and you would not do so. I had to do it. When we were gone one year during a snow storm, you piled the snow on our spot. We don't mind shoveling our spot, but we had no way of removing over six feet of packed-in snow. Because of these reasons, but mostly due to the unfair yearly increase, we are researching other facilities
Recommended: No
tiara nelson
Feb 15, 2017
I am very satisfied with global storage
I am very pleased with the service I'm getting from global storage, customer service is excellent thanks again
Recommended: Yes
Marcie
Feb 14, 2017
Excellent Customer Service, Large Facility, Great Prices
I found this location on a Google search. From my first call to my face to face visit all was professional, quick and effortless. Great people in the front office and they are helpful and proud of their storage facility. So glad I found it!
Recommended: Yes
Bill
Feb 14, 2017
Happy
Multi unit charges on credit cards can be tricky.
Recommended: Yes
William
Feb 14, 2017
Multi unit owner
Multi unit owner's. If you have a credit card on auto pay. You must remind the manager to charge it all as one.
If they charge each unit the same price the credit card company thinks that it's fraud. Same price multiple charges is why
Recommended: Yes
Barry Engle
Feb 14, 2017
I appreciate the service at this location
I appreciate the service at this location
Recommended: Yes
Barry Engle
Feb 14, 2017
I appreciate the service at this location.
I appreciate the service at this location.
Recommended: Yes
Katherine Yarbrough
Feb 13, 2017
Close to home and competitively priced; 24 hr access meets my needs
Very close to my home, competitively priced, and secured 24-hr access. I feel safe at all hours. Pricing was huge factor for me and I am very impressed with the 6 month price at no change. Would, and have, highly recommended this facility.
Recommended: Yes
Andi McFarlane
Feb 13, 2017
Great location
This is an ideal location for me, just 7 minutes from home. It is a clean facility.
However, I have had a few frustrating experiences and things I've noticed: The entrance gate freezing up/not working several times; Pulling up and seeing that the gate is wide open and not secured; A block of ice at the doorway into my storage building; The "stuffing" in the storage unit ceiling starting to pop out; and there was a few times in working out paperwork with your front office. The manager is very nice, however, working out the contract and involving the company I work for was a difficult concept to work through.
I truly appreciate the automatic lights that go on in the storage building as I walk in!
Recommended: Yes
Greg Biske
Feb 13, 2017
Two thumbs up!
Easy access! Great staff! Clean facility! At a great price.
Recommended: Yes
Marc Chaifetz
Feb 13, 2017
Average or less than average facility0, priced high, no amenities
My storage unit has had birds nesting inside in the back of the unit which made a mess;and a deteriorated seal at the bottom of the garage door. I will advise management as soon as weather warms to repair both. I am a long term tenant of Global.
Recommended: No
Vin Peseski
Feb 13, 2017
Clean, secure, reliable
A dependable, clean and secure facility with easy access to the storage unit.
Recommended: Yes
Patricia Thomas
Feb 13, 2017
Hope you don't raise the the prices again.
Just don't raise the price again. Please!!!!!
I'm on a fixed income
Recommended: No
Dave
Feb 13, 2017
Great pricing and great favility
Happy with everything except concrete at entrance is cracked making it very hard to roll cart into storage building.
Recommended: Yes
Scott Karum
Feb 13, 2017
Great price and great service!
The units are very affordable and the staff is always friendly and helpful. I looked at four other storage places before I chose Global Self Storage.
Recommended: Yes
Dave
Feb 13, 2017
Conveniently located and reasonably priced
Conveniently located and reasonably priced
Recommended: Yes
Lee Nelson Jr
Feb 13, 2017
Nice place
I have rented for a few places around bolingbrook but global by far is the best
Recommended: Yes
Brendon McCarthy
Feb 13, 2017
they changed the price within 2 months of me moving in! Not fair!
I liked everything except, I feel they hook you in with one rate and then increase the monthly fee by 20%. I do not feel they treated me fairly on the price. The place is safe and clean but too expensive when compared to other facilities.
Recommended: Yes
paul fischer
Feb 13, 2017
love that its a 24 hour place all year long
excellent place easy in easy out
Recommended: Yes
frank
Mar 29, 2016
Love the 24 hour access
No issues with check in, love that you can use you own lock and the drive up accesa
Recommended: Yes
Amy
Mar 15, 2016
Very clean units! Nice staff.
So far it has been great. Fast process singing up. Made a reservation online and it was fast and easy and you could change your reservation date very easily. The guy in the office was nice and quick. Unit was clean.
Recommended: Yes
Andrew
Feb 29, 2016
Easy convenient and economical. Will recommend to others
Recommended: Yes
Barbara
Feb 16, 2016
I was able to complete the paperwork for my storage unit in under 10 minutes. The rental agent, Roman Morales, was friendly and made good eye contact. He explained the contract terms and pointed out some important details. The pricing was fair and the incentive of one free month was great. The security code given to me was easy to remember. My unit did have a small hole in the ceiling. I returned to the office and showed Roman a picture of the damage. He assured me he was aware of it and that I would not be charged for the damage on my move-out.
Recommended: Yes
Frankie
Dec 28, 2015
switching from one facility to a closer one
Excellent experience all around - was in a situation with previous storage facility - needed a safer, cleaner place and everything turned out great - professional all the way around from rental process to cleanliness of site.
Recommended: Yes
Sean
Sep 26, 2015
Very nice place
I would recommend this place to friends and family it they need storage space
Recommended: Yes
Adrienne
Aug 06, 2015
Close to home, clean, and a great price!
Facility was easy to locate. Automated check-in was fast and easy. Roman was a pleasure to talk to.
Recommended: Yes
lizbeth
May 12, 2015
excellent service
They where very friendly and helpfull over the phone. the day of the move the live customer servise where extremely helpful
Recommended: Yes
Peter
Feb 06, 2015
Very nice. Clean site.
Recommended: Yes
John
Jan 31, 2015
Good
Recommended: Yes
Gail
Jan 30, 2015
Roman is the best manager- efficient and helpful. One day/eve he even checked on me when it got dark.
Recommended: Yes
Felicia
Jan 21, 2015
Good experience.
Recommended: Yes
Kiara
Jan 09, 2015
Perfect. Easy same day move in. Great price.
Recommended: Yes
Sohan
Jan 05, 2015
Recommended: Yes
Hugo
Dec 08, 2014
Excellent. Thank you, Roman.
Recommended: Yes
Walter C. Otto
Sep 03, 2014
Excellent
Had no problem what so ever, Every think worked out well. Thank you so much
Recommended: Yes
Frank
Apr 19, 2014
Wonderful location
Not only is this a wonderful location, it's well maintained. Also very easy to access if you have the correct security codes - giving peace of mind that my stuff is safe!
Recommended: Yes
Donna
Apr 12, 2014
pleasant, quick excellent!
Recommended: Yes
Rosa
Apr 04, 2014
Loved it! Especially the automated kiosk. Very helpful! Spaces are great and amazing price.
Recommended: Yes