Prashant
Jan 20, 2022
A perfect storage at best price!
Book online and save ! It's very easy to get in and out. I love it!!
Recommended: Yes
Renee Malknecht
Oct 06, 2021
Great place for storage
Very friendly and efficient service. Great employees! I accomplished everything I needed to do in a matter of minutes.
Recommended: Yes
A
Mar 17, 2021
Exactly what I needed
The whole process of reservation and moving in was very easy. The office employee helped me move all my stuff in and thoroughly answered all my questions Very helpful! The unit was clean and exactly what I expected.
Recommended: Yes
Julie Worden
May 11, 2020
Andre has been very professional when...
Andre has been very professional when he showed me the storage unit and gave me the keys. He is a very clear communicator, friendly, and super helpful.
Recommended: Yes
WLY
Feb 28, 2020
Review your bill!
The manager assisted me in getting my storage space. He showed me to the space and to my surprise there was already a lock on it and he told me it was included in the rental. I had originally brought one on my own but since he said it was included so I didn't used the one I brought. As it turned out later when I reviewed the charges, I was charged for the lock. It was my fault for not reviewing the bill carefully when I approved it, but I thought it was very deceiving of the manager not to point out that there is an additional charge for the lock.
Recommended: No
David Jewell
Jul 17, 2019
This is the second identical review...
This is the second identical review I've done for Public Storage. Do you share with each other?
Recommended: Yes
Deshon Gibbs
Jan 18, 2019
More than 5 Stars!!
Chris was extremely helpful. I received above and beyond customer service. I was showed my unit, reviewed my paperwork all in a timely matter. Really appreciate the overall experience!
Recommended: Yes
Constantine Kiamos
Apr 09, 2018
Customer is #1 at this location
Andy was courteous and very helpful. Very patient in explaining the various aspects of my rental. After completing the paperwork he took me for a walk through to show me the unit and how to secure it. He is an asset to the company and a perfect example of how a business should treat a customer.
Recommended: Yes
Robert
Nov 06, 2017
An easy move
Andy made this move very easy and low-stress. He showed us different size options and discussed insurance, facility hours and locking instructions in a clear, concise manner. The only drawback to the facility is the lack of lighting in the storage units. This makes it difficult to determine how much stuff can fit. The hall lighting outside the units could also be better. But overall, I was very pleased.
Recommended: Yes
Lawan Alade-Fa
Sep 09, 2017
The service was wonderful and I all my storage needs were accommodated! Shout-out to Daffaney who was very cordial and kind!
Recommended: Yes
Ewan Harper
Sep 04, 2017
Andy was a great employee. While I was making a payment he gave me great customer service. Will recommend to friends and people.
Recommended: Yes
Elliott Hartman
Aug 22, 2017
Exactly what I needed and nothing more. Shout out to Daffaney in the office! She was helpful, efficient, and cheerful. She got me everything I needed and didn't try to sell me anything I didn't. I would absolutely recommend this location.
Recommended: Yes
Emily McKinnon
Aug 11, 2017
Andy was great and super helpful. I made a last minute reservation and they were able to accommodate me. Online they have great deals on units where the only fee you pay for the first month is $1 plus a $25 reservation fee. Would definitely recommend.
Recommended: Yes
Alan Swanson
Jun 22, 2017
I have rented a storage unit for 2 years at this location and have always found the facility clean, environmentally controlled, and staffed. I asked to change to a smaller unit since my needs have changed and found Jordan to be extremely helpful explaining all the options and showing me my choices. The whole thing was handled quickly and easily and to my full satisfaction.
Recommended: Yes
Customer
Jan 19, 2017
Excellent price, service. Insurance seems a swindle.
If insurance is necessary, please present options other than the grossly overpriced Orange Door service, or at least warn customers prior to the transaction.
Recommended: Yes
Colleen Prophet
Oct 11, 2016
Great Customer Service and convenient location.
Excellent deal on pricing. Easy to access. Convenient hours.
Recommended: Yes
Wildcat MOM!
May 12, 2016
great space great service great location
I was very impressed with this storage place by Northwestern University. A wonderful alternative to shlepping my son's stuff home over the summer AND AFFORDABLE!
Recommended: Yes
Norman Madsen
May 03, 2016
very good storage option
Friendly helpful and pleasant staff, good facility.
Recommended: Yes
Sandra Griffin
Jan 15, 2015
Dirty
The customer service was good however the facility itself is very dirty. There was a bag of fast food with french fries in the corner of the elevator when we first moved in and a few days later I returned and it was still there. (If i would have seen that before I moved my stuff in I would have reconsidered). The lighting is poor and the hallways need upkeep.
Recommended: Yes
Rachel Fowler
Dec 16, 2014
Good storage area
I really appreciate how Public Storage has systems in place to keep communications open. It is very easy to get in contact with the manager. The check-in day was very smooth and the manager was very friendly and helpful. I would recommend having a cardboard recycling box at the location.
Recommended: Yes
Rafael De Varona
Jun 08, 2014
Great Customer Service
We used this storage location for two summers already for my daughter. Great location and customer service Would recommend to anybody
Recommended: Yes
