Jo
May 19, 2020
The experince
The person that took care of me was very professional and extremely friendly. Also very informative with all my questions I had.
Recommended: Yes
Jacqueline Whitfield
Feb 04, 2020
Crystal
Crystal, at your Justice,IL location was very knowledgeable about the units and products. She made a very stressful move a lot easier for me. Crystal, thank you for excellent service.
Recommended: Yes
William Quinn
Oct 08, 2019
Mgr was friendly
Mgr was friendly, courteous, and helpful.
Recommended: Yes
Franciszek Szlembarski
Jun 24, 2019
Easy access
Easy access, clean facility, helpful front desk lady
Recommended: Yes
Mason Williams
May 22, 2019
Great experience
Great experience. Everything went as expected.
Recommended: Yes
Martha Broniewicz
May 03, 2019
Our experience was excellent
Our experience was excellent
Recommended: Yes
Tariq
Mar 19, 2019
A Storage A Service
A Storage A Service
Recommended: Yes
Beata Kulach
May 11, 2018
Great customer service!
Great customer service!
Recommended: Yes
Manuel Mario Soto
Jan 18, 2018
Great Customer service
Great Customer service, the place look clean and secure.
Recommended: Yes
Richard Adeyanju
Sep 19, 2017
It's been a wonderful experience dealing with Shirley. I live in an apartment complex, and one of my biggest issues was where was I going to store my motorcycle. My problem was solved when I found public storage. Very clean and very nice people to deal with. Thank you Shirley again!!!
Recommended: Yes
dorothy thurman
Sep 15, 2017
Had tge best experience at the Justice location (#26816). Shirley was quick, to the point, offered and advised me of all my options and super cheerful, friendly and helpful! Thank you so much Shirley!!!! ??
Recommended: Yes
Nancy Mider
Sep 10, 2017
We have used the justice storage for many years now, and never had any problems there.
The facility is always clean and very secure.
The people real great...and we admire Shirley how she is always bbseen
Helpful having all the supplies we need available for us.
This facility truly deserves a plus plus plus !!!!!
Recommended: Yes
Ray Fremel
Jul 18, 2017
Clean and safe storage. Worth the price. Shirley is fantastic!
Recommended: Yes
Devon Brown
Apr 26, 2017
It's was so professional
It's was so professional, helpful this my third time using them safe place to store your things
Recommended: Yes
keshia nowden
Dec 15, 2016
Shirley is very nice and the location is down the street from my house, making it really convenient for me.
UPDATE: I still love the place, Shirley is very nice and helpful!
2ND UPDATE: Shirley, you are so helpful. Shirley calls to let me know of my account status and every time I go in, she goes out of the way to help me. You're awesome, Shirley, Public Storage should give you multiple raises for you.
Recommended: Yes
Brian Bernardoni
Nov 10, 2015
Great service
Great work by front office on site staff. Real pleasure.
Recommended: Yes
Brei Mc Gill
Aug 11, 2015
Survey's
I do not understand why Public Storage insists on asking me to constantly do surveys for them! I'm sure the CEO's of this company are annoyed when someone asks them to participate in a survey! I have nothing but praise for the Justice location and Shirley the Manager!
Recommended: Yes
Kelly Mccradic
Mar 24, 2015
good customer service
Young lady who set me up with my unite was informative, polite, respectful to myself and another customer who came in. I would reccommend this Public storage with no problem. Suprise fees when signing up was a problem.Online says one thing and was charge almost 30 $ more.
Recommended: Yes
Jason Winter
Mar 17, 2015
Justice, IL Publice Storage
I needed to downsize my current unit at a competitors location but due to cost I had to look elsewhere. I remembered someone telling me about this location and stated it was a fair price for what it was. On my first visit (during the weekday afternoon) no one was on site so on a returning trip I was able to meet Shirley and view the site. I first signed up for a unit with Shirley who had a decent rate for the property, though they asked a lot of questions about what I was putting in there and how many boxes (who,what,why). I was able to save some cost by providing my own lock and plastic for the floor. The units aren't climate controlled but I have checked with the melting ice and found no leaks so that is a plus. They do have drive up units which make it much easier to unload. Unfortunately I didn't have enough space so I returned and was assisted by Paige who secured a nice drive up unit. She was quick with the set up but unfortunately canceled my registration, so she had set me up with the new unit and corrected everything on Monday being it was a weekend and customer support was already closed. Luckily I was still able to move in that night. The location is easily assessable and mostly surrounded by local businesses. My only complaint would be that on over 6 separate occasions the gate has been wide open. I was told they were "off-line" and "that extreme truck weight can throw off the functions until it resets"? Not being a gate tech I could nether confirm nor deny. I also was a bit unsettled with the several reminders to provide a review for my experience which isn't a great practice of customer service. I would just suggest that in future practice management might not badger customers to provide testimonials as this can be frowned upon. The property seems pretty well kept. Aside of the gate issue, its an affordable option to cheap storage. I would suggest to anyone looking for a less costly storage option.
Recommended: Yes
Cheryl Wallig
Dec 16, 2014
Trouble free move.
Moving is never a fun task but being able to set up a storage facility ahead of time makes it so stress free. Not having to drive around after driving to a new destination to find a facility is so convienent. I had the options of reading reviews about the facility before getting there. Plus the maps of the locations is a great plus, I can go there at anytime for anything I might have forgotten to keep out. I will recommend this facility to everyone who might just need a little storage for those items you don't need in your everyday life. Live life clutter free but still having the option to keep those precious items near you for any moment you might need them. The facility manager was so nice and friendly. Thanks public storage for being there.
Recommended: Yes
Laurence Shoda
Aug 12, 2014
Great management I commend Shirley for excellence in doing her job.
I would recommend this storage. However, the company should give some leeway to their loyal and long-term tenants regarding the rent increases every year.
Recommended: Yes