Public Storage - Justice - 8550 West 83rd Street

The experince

The person that took care of me was very professional and extremely friendly. Also very informative with all my questions I had.

Recommended: Yes

Crystal

Crystal, at your Justice,IL location was very knowledgeable about the units and products. She made a very stressful move a lot easier for me. Crystal, thank you for excellent service.

Recommended: Yes

Mgr was friendly

Mgr was friendly, courteous, and helpful.

Recommended: Yes

Easy access

Easy access, clean facility, helpful front desk lady

Recommended: Yes

Great experience

Great experience. Everything went as expected.

Recommended: Yes

Our experience was excellent

Our experience was excellent

Recommended: Yes

A Storage A Service

A Storage A Service

Recommended: Yes

Great customer service!

Great customer service!

Recommended: Yes

Great Customer service

Great Customer service, the place look clean and secure.

Recommended: Yes

It's been a wonderful experience dealing with Shirley. I live in an apartment complex, and one of my biggest issues was where was I going to store my motorcycle. My problem was solved when I found public storage. Very clean and very nice people to deal with. Thank you Shirley again!!!

Recommended: Yes

Had tge best experience at the Justice location (#26816). Shirley was quick, to the point, offered and advised me of all my options and super cheerful, friendly and helpful! Thank you so much Shirley!!!! ??

Recommended: Yes

We have used the justice storage for many years now, and never had any problems there. The facility is always clean and very secure. The people real great...and we admire Shirley how she is always bbseen Helpful having all the supplies we need available for us. This facility truly deserves a plus plus plus !!!!!

Recommended: Yes

Clean and safe storage. Worth the price. Shirley is fantastic!

Recommended: Yes

It's was so professional

It's was so professional, helpful this my third time using them safe place to store your things

Recommended: Yes

Shirley is very nice and the location is down the street from my house, making it really convenient for me. UPDATE: I still love the place, Shirley is very nice and helpful! 2ND UPDATE: Shirley, you are so helpful. Shirley calls to let me know of my account status and every time I go in, she goes out of the way to help me. You're awesome, Shirley, Public Storage should give you multiple raises for you.

Recommended: Yes

Great service

Great work by front office on site staff. Real pleasure.

Recommended: Yes

Survey's

I do not understand why Public Storage insists on asking me to constantly do surveys for them! I'm sure the CEO's of this company are annoyed when someone asks them to participate in a survey! I have nothing but praise for the Justice location and Shirley the Manager!

Recommended: Yes

good customer service

Young lady who set me up with my unite was informative, polite, respectful to myself and another customer who came in. I would reccommend this Public storage with no problem. Suprise fees when signing up was a problem.Online says one thing and was charge almost 30 $ more.

Recommended: Yes

Justice, IL Publice Storage

I needed to downsize my current unit at a competitors location but due to cost I had to look elsewhere. I remembered someone telling me about this location and stated it was a fair price for what it was. On my first visit (during the weekday afternoon) no one was on site so on a returning trip I was able to meet Shirley and view the site. I first signed up for a unit with Shirley who had a decent rate for the property, though they asked a lot of questions about what I was putting in there and how many boxes (who,what,why). I was able to save some cost by providing my own lock and plastic for the floor. The units aren't climate controlled but I have checked with the melting ice and found no leaks so that is a plus. They do have drive up units which make it much easier to unload. Unfortunately I didn't have enough space so I returned and was assisted by Paige who secured a nice drive up unit. She was quick with the set up but unfortunately canceled my registration, so she had set me up with the new unit and corrected everything on Monday being it was a weekend and customer support was already closed. Luckily I was still able to move in that night. The location is easily assessable and mostly surrounded by local businesses. My only complaint would be that on over 6 separate occasions the gate has been wide open. I was told they were "off-line" and "that extreme truck weight can throw off the functions until it resets"? Not being a gate tech I could nether confirm nor deny. I also was a bit unsettled with the several reminders to provide a review for my experience which isn't a great practice of customer service. I would just suggest that in future practice management might not badger customers to provide testimonials as this can be frowned upon. The property seems pretty well kept. Aside of the gate issue, its an affordable option to cheap storage. I would suggest to anyone looking for a less costly storage option.

Recommended: Yes

Trouble free move.

Moving is never a fun task but being able to set up a storage facility ahead of time makes it so stress free. Not having to drive around after driving to a new destination to find a facility is so convienent. I had the options of reading reviews about the facility before getting there. Plus the maps of the locations is a great plus, I can go there at anytime for anything I might have forgotten to keep out. I will recommend this facility to everyone who might just need a little storage for those items you don't need in your everyday life. Live life clutter free but still having the option to keep those precious items near you for any moment you might need them. The facility manager was so nice and friendly. Thanks public storage for being there.

Recommended: Yes

Great management I commend Shirley for excellence in doing her job.

I would recommend this storage. However, the company should give some leeway to their loyal and long-term tenants regarding the rent increases every year.

Recommended: Yes