tds872
Jul 11, 2024
Easy and tidy
The online setup wouldn't finish, but I was able to complete the signup process in-person rather easily.
Recommended: Yes
Ruthy
Mar 19, 2024
Easy move in
The facility was clean, the carts are readily available. Though the person in the office saw me he did not direct me to the elevator, I manage to find it through the webbing path ЁЯдн
Recommended: Yes
robert
Dec 08, 2020
I have rented from Public Storage...
I have rented from Public Storage before. There are lower prices but your operation provides top end product and services for my needs.
Gentleman that checked me in was knowledgeable and able to get me in and answer any questions.
Recommended: Yes
Maria Rodriguez
Aug 26, 2020
Thanks for the outstanding service
Thanks for the outstanding service
Recommended: Yes
Damian
Jun 09, 2020
I like the security entry and ease to...
I like the security entry and ease to get in and out. I wish the carts were available all hours instead of just when the office is open. Also, the back elevator has been out of order, would be great if that could be fixed...
Recommended: Yes
Dave Walsh
Jan 21, 2020
Sheena Rocks!!!
Sheena is an exceptional customer service individual. Courteous, helpful, patient and most professional. She took the time to look online and make sure we were getting the best value for our needs. We can be comfortable in recommending Public Storage!
Recommended: Yes
Henry Carag
Jul 24, 2018
Excellent service
Excellent service. Always pleasant and helpful staff.
Recommended: Yes
John H
Jun 11, 2018
Nice and clean, friendly staff, but pay attention to the fine print.
This is a clean facility with friendly staff but make sure you know all of their terms and conditions ahead of time. Your unit isn't reserved completely until you've been to the facility and paid, and you must show up at least 30 minutes before close to complete your unit rental. If you pay attention to all of the fine print, this is a good and cost effective place to use for storage.
Recommended: Yes
Rhane Malae
May 07, 2018
Great customer service
Great customer service, the only thing that I wasn't expecting was some of the fees that were added
Recommended: Yes
Randy Cassel
Sep 26, 2017
Nice staff. Easy access.
Recommended: Yes
Jeremy Morse
Sep 13, 2017
I have stored at this Public Storage location for years and I have been impressed with their customer service. I would prefer 24hr access, but I appreciate the security measures they have implemented.
Recommended: Yes
Sandy Kawaguchi
Aug 27, 2017
Jackie was awesome. When I was in Virginia Beach she she contact me a few times to make sure my storage would be available and ready when I arrived in Chicago. I unfortunately had car trouble and could not make my appointment. Jackie was able to get me in the next day with the lowest prices on the internet. Thank you Jackie for all your help.
Recommended: Yes
Shonesha Jones
Jun 26, 2017
The Manager Marie Was Very Helpful She Made Sure To Explain To Me That My Payment Had Changed And Was Very Respectful And Signed Me Up For Auto Pay I Was Extremely Impressed.. I Come In With Questions Here And There And She's Always Very Open To Answer My Questions And Is Always Very Respectful And Sweet . I Will Always Come To This Location For Everything ..
Recommended: Yes
ALM
May 25, 2016
Very nice facility
The facility is wonderful! My only complaint is that the office is only open til 6 and carts are not available after that. Since my storage unit is on the second floor, and I work until 5 during the week, it makes it difficult to complete my move on my free time. Other than that I would recommend Public Storage 100%.
Recommended: Yes
Michael Feinhandler
Jan 05, 2016
Great staff and clean facility
The staff is very friendly and helpful. The facility itself is very very clean.
Recommended: Yes
Binyamin Pinkus
Dec 08, 2015
A pleasure to deal with!
Joihn was very helpful and we got our stuff squared away in no time.
Recommended: Yes
Caryn Brynwood
Nov 25, 2015
Great service!
Friendly, helpful service! Great location and clean facilities. I was very impressed!
Recommended: Yes
Joseph Howe
Aug 12, 2014
Erica is a Tremondous Manager& a very nice & friedly too.
I Have been a tenant at 6460 n, Lincoln in Lincolnwood IL. for several months now & during that time I have been helped by& talked to Erica& here staff such as MONICA, QI, & several of her other employees on several occasions& have always been treated professionally& kindly every time I had any contact with Erica& her staff. Thank-You
Recommended: Yes
Julie Devaud
Jun 03, 2014
Everything was very smooth.
Got my code, got my lock, got my stuff, got right in!
Recommended: Yes