慄慮
Oct 30, 2024
Temp storage of furniture
The reservation process was simple and easy; after pre-paying online, the information for my unit and access to the facility was met via email & I was moving in the same afternoon. The unit was clean and easy to access, and there was also a hand cart to make moving things in easy. Highly recommend!
Recommended: Yes
Gary Butcher
Oct 09, 2024
Abcde
Both of the ladies were very knowledgeable and efficient during My interaction with them
Recommended: Yes
Carol
Apr 28, 2024
Super clean & Super user friendly
Super clean and easy access to unit large property for trucks and trailers. Customer service rep Ric was outstanding when purchasing the rental. A++++
Recommended: Yes
Timothy Finerty
Sep 03, 2023
I recommend it highly
Everything was great, except I filled out a survey before this and this I think is now the third one I’ve been asked to fill out!
Recommended: Yes
Tim Larson
Dec 19, 2022
Moving in with my fiancé
Starlin was super friendly and helpful during the sign up process
Recommended: Yes
John Franzese
Aug 21, 2022
Very easy to move in
The lady behind the desk was very friendly and polite, she explained the policy very clear, showed us the storage area.
Recommended: Yes
Jean Poisson
Aug 15, 2022
Quick service. Very nice employee
The sells rep was nice and very professional
Recommended: Yes
Monica
May 23, 2022
Summary
Great experience. Super helpful worker. She was sweet and really helped us out in determining what was best for us and showing us around. We ended up going with a larger unit, a little pricey but it’s so clean and like new. Can’t go wrong. We had some people help us move stuff in and they even complimented on how nice it was!
Recommended: Yes
Mary Lou Martin
Apr 28, 2022
Great, clean, secure facility.
Would highly recommend this facility. State of the art.
Recommended: Yes
Darrin Eigenbauer
Feb 16, 2022
Can reserve a unit 24/7
I started a new job, a couple hours away from home and needed a larger storage unit, closer to work. Upon searching for one I wasn't finding anything close or anyone with available units. Until I came across Life storage. Not only did they have the size I needed and a decent price, but I was able to reserve a unit online after business hours. It's hard to work during the day and still be able to get a unit, without having to try and make calls during work. Thanks Life storage.
Recommended: Yes
Brian Fitzpatrick
Dec 17, 2021
Thrilled to have this storage locker
I was happy to get this storage locker (closet) for my business records so close to my home. Cleans up the house from all my records!
Recommended: Yes
Wsyne
Apr 02, 2019
Trailer storage
So far, so good. Plan on using on a monthly basis
Recommended: Yes
John H
Mar 05, 2019
Quick and easy process
Very helpful staff. Clean facility
Recommended: Yes
cynthia
Jan 24, 2018
Awesome customer service
Great customer service, very friendly and helpful staff!! Very thorough expaining all if the policies and procedures of Life Storage.
Recommended: Yes
Bridgitt
Oct 06, 2017
Great customer service.
Needed to find a storage unit and someone referred me to Life Storage. The people were very friendly over the phone and when I went to check out the unit she was very informative and friendly. Unit and grounds were all kept up; many units to chose from; they work with you to make sure you pick the correct size. No issues at all, very satisfied with my choice.
Recommended: Yes
Heather
May 01, 2017
One improvement may save your walls!:)
The hallways are very narrow...you may want to have smaller, more narrow carts to be sure you can make the turns without hitting anything:) Tammy was awesome though and I love that you have an access to a restroom if needed...helpful when moving things to have a restroom handy! Thank you!
Recommended: Yes
Shane
Mar 05, 2017
Very nice
Nice place, clean, good hours.
Recommended: Yes
Diane
Feb 27, 2017
Very nice storage area and company
I would recommend this storage facility. Very helpful personnel and clean units.
Recommended: Yes
Rob
Aug 26, 2013
Love this place
Moving after my divorce was the most stressful thing ever but the ladies in the office in Mokena were amazing. They helped me reserve the unit, find movers and helped me get all the right boxes for my stuff. The girls reserved my unit for me and my unit/building was the cleanest I've ever seen in storage. Thanks again ladies and keep up the great work!!
Recommended: Yes
Nicole
Aug 26, 2013
I was told that I could move in at any time from 9-5 on a Saturday. I hired movers and paid them for 2 hours, everyone on my end was on time and ready to go, however when we should up at the storage unit, NO ONE was to be found. All doors were locked and there was a sign on loose leaf paper, will be back at 12:35. Now, I get that everyone is entitled to a break and/or lunch however, Saturdays are the busiest moving days especially for people who work a 12 hour day during the week. I went over on my time for the movers I hired and had to pay an extra hour for them. Then to find out through talking with other tenants renting units around mine, that they were offered 50% off for the first 3 months, I was only offered 50% off for the first month. Not happy about overall experience, and am looking for another storage facility as we speak!
Recommended: No
Paul
Aug 22, 2013
Nice place. Easy to get in and out of.
Recommended: Yes
James
Feb 05, 2013
Recommended: Yes
Rhonda
Nov 27, 2012
IT WAS GREAT!
We had used a storage unit for a few things with another company, and when we went to go and get out stuff out, it was disgusting, mice droppings everywhere, even roaches were found. BUT. at life storage, I could not believe how spotless the unit was, and it was easy excess. I would definitely use them again and recommend them to anyone that needed clean safe storage. And the manager that signed me up, was very helpful and courteous when I signed up. Very very nice place. Thanks!
Recommended: Yes
