Sabrina
Oct 31, 2024
Nate was amazing and he is very responsive.
I needed storage because I have more things than I do storage at home so I decided to get a unit. Nate was very knowledgeable and helpful. Also, when David called to see if I had any questions, he was also very helpful.
Recommended: Yes
Paula Chaussey
Aug 20, 2024
Great place to rent with really helpful management
Property manager was very helpful in securing a unit for us and the entire rental process was contactless. Very nice people and clean, secure property.
Recommended: Yes
Jackie Morgan
Oct 01, 2023
Easy
Great customer service. David was extremely helpful, kind, and courteous
Recommended: Yes
Ernie Etheridge
Jul 22, 2023
easy to do business with
manager was very good at explain the entire process from doing paperwork to putting the AP on my phone and how to use it.
Recommended: Yes
Sridevi
May 09, 2023
Customer friendly
Person named David in office helped us , since it’s our first time he explained clearly how things work.
Overall good experience!
Would recommend to others!
Recommended: Yes
Wieslaw G
Nov 20, 2022
Fast, efficient and courteous
All good, great service . Easy and efficient.
Recommended: Yes
Vyctoria Brooks
Sep 28, 2022
Great storage unit.
Great storage unit. I like it a lot.
Recommended: Yes
julie
Nov 11, 2020
Excellent staff and customer service
The process couldn't have been more smooth. The ladies in the office were extremely helpful and patient.
Recommended: Yes
Michael
May 31, 2020
Good service.
Good service. Reasonable price
Recommended: Yes
Amanda
Apr 21, 2020
Great place for storage
I had an easy time moving in and the facility is very clean!
Recommended: Yes
Paula Krupa
Apr 01, 2020
Excellent customer service!
Excellent customer service!! Very helpful and answered all our questions!
Recommended: Yes
Michael Mccarthey
Jan 07, 2020
Great experience with Amber
Great experience with Amber. Friendly great customer focus and numerous choices to select our needs.
Recommended: Yes
敌ㅥ㌲
Nov 19, 2019
Personnel in office and on phone ...
Personnel in office and on phone (Amber and Janine) both great , professional, responsive and problem solving. Facility: could use some fresh paint and address moisture leak in ceiling. Otherwise no issues
Recommended: Yes
Barry Riskedal
Sep 26, 2019
Stopped in to put some things in my...
Stopped in to put some things in my unit today and the office was locked! I could not get the cart to help me move my things. the sign indicated they would be closed at 1:30... but this was 1:00. I did locate a manager who was doing some cleaning on the 2nd floor and got the cart, but it took a lot more effort and time than I expected.
Recommended: Yes
Maria Lazaro
Apr 29, 2019
Everyone was great and explained to the...great experience
Everyone was great and explained to the details of everything
Recommended: Yes
Vincent A. Fischer
Apr 25, 2019
Very helpful
Very helpful. Explained all my options. Made things easy.
Recommended: Yes
Mohammed Chowdhury
Jun 13, 2018
Very happy to received professional...
Very happy to received professional services provided by Lily
Recommended: Yes
Dalia Wisniewski
Apr 16, 2018
Clean
Clean, friendly staff, and no problems
Recommended: Yes
Dr. Bruce Spitzer
Aug 28, 2017
This storage facility is great! The manager, Amber, is a gem, always willing to help out. I'd highly recommend Public Storage on LaSalle in Naperville!
Recommended: Yes
Brian Dziewinski
Jul 21, 2017
Amber was just outstanding! Dedicated and kind, Amber, really takes the time to locate and, find a unit that fits your needs. customer service skills are and understanding of ones situations is just beyond exceptional. Thanks for everything!!!!!!!
Recommended: Yes
Gary Briones
Jul 04, 2017
The storage facility is well maintained. Location is easily accessible. Staff provides excellent service and very knowledgeable.
Recommended: Yes
Perry Croft
Jun 02, 2017
The storage attendant Amber was so helpful & patient with me I couldn't decide what size space I would need to accommodate my needs so she let me look at other sizes so that I could determine what will work for me
Recommended: Yes
Vinodh Akula
Apr 25, 2017
Too much marketing for selling good ...
Too much marketing for selling good over sharing details or real information.
Recommended: Yes
Audrey Leseiko
Apr 23, 2017
The store attendant was helpful and gave useful information. She also explained the difference between having a unit on the first floor verses the second floor. She was friendly and upbeat.
Recommended: Yes
Lynn Johnson
Apr 09, 2017
Had a good experience
Had a good experience. Friendly staff. Only drawback is limited carts to move "stuff" from car to unit. Carts unavailable if office is closed
Recommended: Yes
David Epperson
May 01, 2015
Great experience
They worked with us to get us what we needed.
Recommended: Yes
Latiya Smith
Jan 16, 2015
I enjoy it
i absolutely love my storage space it's just what I need
Recommended: Yes
Amy Sutton
Feb 13, 2014
Quick, easy and painless
Worked with Twain at the Naperville location. Super helpful and made process easy. No issues yet!
Recommended: Yes
