Public Storage - Schaumburg - 130 Hillcrest Blvd

Convenient

The storage facility is close to our home, so it is very convenient. My suggestion would be to personally go to the site and view the available units to pick the best one for your use. Some of the ones I saw had a steep step into the unit or was partially blocked by a post. Also check to make sure the door operates properly and light fixture works before selecting your unit.

Recommended: Yes

Excellent Service

I will recommend this location to anyone for your future storage space. Great prices and excellent service.

Recommended: Yes

The booking it oline for one price vs

The booking it oline for one price vs. the personal touch, it was a turn off.

Recommended: Yes

Hillcrest storage.

Ron was nice and helpful. Got everything I needed and an appropriate storage space.

Recommended: Yes

It's so hard to find great customer service these days and Kelly has always shown us that there are still caring people in business! She has always taken the time to listen to us and explain in great detail what we need to know. She is never without a smile on her face and is just an all around sweet person. She recently went out of her way to help fix a problem that we had and within 20 minutes was calling us to let us know she had it all taken care of! She truly is one of a kind!

Recommended: Yes

Kelly was extremely helpful and ...

Kelly was extremely helpful and understood our needs.

Recommended: Yes

Kelly was very helpful. She made sure we received the best deal paying much less than what we expected. Thanks Kelly!

Recommended: Yes

I love Kelly! She is always a pleasure and so helpful. She's been with the company for a long time and you can tell she likes what she's doing! I always walk out of the office with a smile on my face and it's because if her.

Recommended: Yes

Just moved to the neighborhood and this place was right near the highway. Seems very updated and well kept. Cons: made an appt for sat at 4pm. The email said all I had to pay was $25.($1 first month and $24 one time fee). Because of the unique locks this facility has, you are forced to buy there's. Which is an extra $22. And you cannot use this lock anywhere else except a handful of public storage. I walked out of there having to pay $69, $44 over what I was told I was paying. This was not this locations fault, but public storage company issue. Other than that I am very pleased. And the staff was very nice and made for a quick signup. I would recommend this place to others

Recommended: Yes

I've been a customer off and on for many years. Kelly has always been great to do business with. She is very friendly and always kind to my wife as well as myself. We are currently downsizing and Kelly came to check our unit to help us decide if we can fit into a smaller space. She was able to tell us different ways to put everything so we could see how our items would fit into the smaller space. She went above and beyond. She really knows what great customer service is about!

Recommended: Yes

Clean but Tiny and dark

Needs brighter lighting. Space is tiny for the cost. Service person is great! Area clean and well kept!

Recommended: Yes

Just OK

After a long winter that continues...it would be nice if the facility did anything at all to move some of the snow so people can get in their units. For what this place costs, I am unimpressed.

Recommended: Yes