EZ Lock Self Storage - Urbana

Clean and easy.

Clean and safe. Easy move-in through kiosk.

Recommended: Yes

Great customer support!

Not far from the university! Great service. Easy entry.

Recommended: Yes

Clean and Affordable Storage

This was the first time I have ever rented a storage thatxwas this easy to mive into and that was clean and offered me a lock. I will be referring my faniky abd friends.

Recommended: Yes

Great price

Good size and great price рџ‘Ќ.Very clean and centrally located.

Recommended: Yes

Clodieat Smith First Time Online Storage Renter

After the initial shock of doing everything by phone and online it was actually a pleasant learning experience. I love it and I am renting a smaller storage for my business later this month as well. I will be telling all of my friends about this place also. Thank you

Recommended: Yes

It got easier as time went on.

At first I couldn’t work the machine, I quickly figured it out. I, also, had a hard time opening the gate for the first time. Eventually we got inside and I got to put my stuff inside. Our second time coming to put stuff in was easier. I’m glad I decided upon this storage place. Also, it’s the only one open on Sunday.

Recommended: Yes

Clean and convenient!!

Very clean place. Convenient Would definitely recommend People on the phone were very helpful Do it yourself registration is quick and easy In and out is easy at all times Light is good

Recommended: Yes

Really nice and clean live my unit

They're very nice kept really clean, and the only thing i think would or could be improved is the lighting.

Recommended: Yes

Great place

Easy cheak in nice clean place only thing I think should have improved is need some signs to find the exit especially at night

Recommended: Yes

Great people to work with

I am a new tenant so I don't have very much to go on with EZ Lock Storage yet. However, the service that I received was wonderful. I was able to look at a unit asap and speak with someone within minuets. Even though he was driving when we call he pulled over and made sure I was taken care of. They have a quick response to your concerns and questions which is a huge plus for me!!! The facility is very nice, in a good location and from what I saw it is well taken care of.

Recommended: Yes

Nice and clean , Easy to access, and very Affordable

And close to home. I would recommend this to every one.

Recommended: Yes

Fantastic if you have the right transportation!

This storage facility boasts cleanliness and excellent customer service. I had no issues with registering at the front kiosk, which was quick and clear. My only complaint about the initial registration is that the machine is very clunky and mechanical, which was uncomfortable to use for the first few minutes. Besides this, when I had a question after hours, I called and received help immediately over the phone in a clear and concise manner. I am renting a climate-controlled unit, and it was not difficult to locate due to the organization of the facility. Unloading my things was very easy because of the doors' latch systems and the dollie that is provided in the building. I would highly recommend this facility to those who are looking for affordable, clean, safe storage.

Recommended: Yes

nice place

Good looking, new facility. Was able to complete reservation online

Recommended: Yes

As adertised

This storage facility is clean, new, and most importantly easy to access whenever you want 24/7. I recently moved into a 10X10 unit and I couldn't ask for a better place to store my stuff. I was able to move in on a Sunday which is quite hard to find with most storage units, and was partially the reason I chose this location. Upon arrival I was not disappointed and was highly satisfied with my unit and the facility as a whole. I would highly recommend these storage units for anyone looking for reliable storage in the CU area.

Recommended: Yes

Easy to find, clean facility

It's clean, secure, and easy to maneuver through. No customer service to speak of, as they have a do-it-yourself kiosk.

Recommended: Yes

So glad I found this place!!

24 hour access. Easy to get in and out. You can use your own padlock. You do everything online at a kiosk, but Mike was great at answering my questions by phone. New units and very clean. You pay by month, but they prorate your first part of month. You can literally move in anytime. Free reservations to hold your unit or go in and get one. I heartily recommend this place if you need extra storage!

Recommended: Yes

Very convenient easy clean and secure space to use

Mike was very helpful for our after -hours move on a Friday night and he explained in detail about how to operate the m automated kiosk which is very user friendly and easy.to The check-in and security is fantastic and access being 24 hrs is a great benefit for late night moving in. We are very pleased with the service.

Recommended: Yes

Accessible

Easy step by step registration. Very clean facility

Recommended: Yes

Great place!

Very new and clean, efficient and easy to set up.

Recommended: Yes

Rodents and Vermin!

When I get my items back I was shocked! Some of my boxes had holes and when I check the inside, they were covered with mouse droppings and hair. I sent e-mails to the customer service department about a month ago but still no reply. Dissapointed!

Recommended: No

Fully automated and accessible.

Good price and a great location. The lights are automated along with exiting and renting a unit. There's no evidence of rodents or pest. Very clean with hand and flatbed dollies to use.

Recommended: Yes

Great service

I needed a place quick. Got a good deal online and great service thru 24hour customer kiosk on site!

Recommended: Yes

24-7 access

Every other storage facility was full and the service was not helpful but EZ lock service provided easy access to storage with their 24hr availability and great customer service

Recommended: Yes

I have no complaints

I like the automated self check n. The customer service is friendly.

Recommended: Yes

Great

Being able to go on a Sunday was number one reason we chose you.

Recommended: Yes

Exceptional customer service

I was very happy with my experience at EZ Lock Self Storage in Urbana, Illinois. This facility is new and spotless. Mike was tremendously helpful and he made renting a storage unit effortless. Exceptional customer service!

Recommended: Yes

Amazing service

Was very convenient and I liked how easy it was.

Recommended: Yes

right place right price right time

Recommended: Yes