Laura Parks
Oct 07, 2024
Painless
Very easy and quick to do and the chat lady was very helpful
Recommended: Yes
Anonymous
Apr 26, 2024
Great last minute storage facility
I called last minute looking for a unit. It was quick and easy to get it rented and was allowed to start taking my belongings there that day if I wanted.
Recommended: Yes
Theresa B
Mar 16, 2023
Great customer service!
Everything went pretty smooth. I never did get a text with my passcode but customer service and then the person who helped me at the kiosk were great!
Recommended: Yes
Miessen Jeff
Dec 13, 2022
I’m and out
Was able to do paper work and get into storage space with little effort. The storage app is not working out like it should. Could not get the code back in the 10 min time frame that it gives you. Finally got the code set up after about 8 times trying. I’m supposed to be able to open gate from the app, that part still does not work. I still can use code!
Recommended: Yes
Shantelle ford
Nov 30, 2020
Just what I needed
Easy to acquire, good space for what o needed. The employee that helped me was professional and knowledgeable
Recommended: Yes
Sarah Lou Bartolo
Apr 16, 2020
Great storage option
Good value, clean units, fantastic staff. I’m glad I chose to rent here.
Recommended: Yes
Richard Wagner
Dec 17, 2019
Great service
Great service
Recommended: Yes
Elizabeth Scurlock
Feb 13, 2019
Easy peasy lemon squeeze-
Easy peasy lemon squeeze- kind, polite, understanding, flexible, quick transaction and a bargan. Facility typical, what I expected.
Recommended: Yes
Ann Prevost
Nov 14, 2018
Lady in the office is awesome
Lady in the office is awesome. Explained everything. Great place
Recommended: Yes
TKBAM
Jul 31, 2018
GREAT SERVICE!
GREAT SERVICE!! GINA DID A GREAT JOB GETTING MY STORAGE UNIT!!
Recommended: Yes
Customer Jim Bush
May 02, 2018
Incredibly easy within 20 minutes I was...
Incredibly easy within 20 minutes I was totally done and began moving stuff in, could not have been easier fantastic experience
Recommended: Yes
Kim Webb
Apr 03, 2018
The people are nice and helpful
The people are nice and helpful. Thank you
Recommended: Yes
Eumeka Stewart
Feb 19, 2018
I was very impressed with the great...
I was very impressed with the great customer service that I received . Gina is very nice and explained everything to me and told me if I have any questions I could ask her or call her. I am very happy with the service I received.
Recommended: Yes
Judith Pickett
Aug 03, 2017
This location was very busy but Brant was handling each customer with patience. He was friendly even with the challenges presented by a malfunction with the computer. Karen showed me the unit I was interested in and answered all of my questions. I've never rented a storage unit before. Karen and Brant made the process very easy.
Recommended: Yes
Deborah Menier
May 26, 2017
I was impressed with the ease of reserving a unit at Public Storage. Per a phone call, Ruth guided me in deciding the size of the unit I would need and completing the reservation. Karen called immediately to schedule my visit to the facility. Karen and Ruth are courteous and knowledgeable. Karen explained everything I needed to know about the units and packing my things for storage. Many thanks to Karen & Ruth!
Recommended: Yes
Cindy Eaton
Mar 26, 2017
I love it there because the people are friendly and very nice and clean I would recommend going to the one at 5505 Elmwood ave .
Recommended: Yes
Joseph Wilson
Mar 26, 2017
This place was clean and really friendly people and karen help out alot
Recommended: Yes
James
Nov 23, 2016
Exactly what I need, when I needed it
Just like advertised.
Recommended: Yes
Rodger Kirkpatrick
Apr 13, 2016
My First Experience
I have used storage places in the past and was a little concerned about an older facility. I came during a rush time on a Saturday morning and was treated with respect and shown available spaces. When a defect of a door at one place occurred, I was apologized to and immediately taken to another unit. Both persons that were there on Saturday were helpful and congenial.
Recommended: Yes
James Haskell Jr
Nov 16, 2014
close and clean and reasonable
Not impressed with the rubber seal that is half off. When told to office mgr. She said nothing can ve done about that. I have rented storage facilties and have worked in the storage business. This is something that should be taken care of with daily maibtenance. Besides that. All is great
Recommended: Yes
Christina Raia
Apr 09, 2014
Could've a better experience
My move was not a great one to begin with. Transporting furniture across country (will never do that again!). The moving company was in a 18wheeler. I called the PublicStorage office to ask if driver would be able to maneuver around the aisles in the storage facility. The lady assured me semi drivers do it all the time. When the truck finally arrived (2wks after they were supposed to be here-truck broke down etc etc) they were NOT able to drive around to my unit. We had to pay the drivers additional money to carry our belongings in the rain to my unit. Very disenchanting to say the least!
Recommended: Yes
