Sandy
Jun 07, 2024
Streamline process
I rented my unit online and the process was really simple. I downloaded the app for easy access. No problems! The process was stress free. The facility is extremely clean. I received a promotion rate that was very fair. I would recommend this Public Storage.
Recommended: Yes
Jennifer Smith
Mar 02, 2023
Great work Scott
Scott does an awesome job! Thank you
Recommended: Yes
Greg Glaros
Jan 11, 2023
Nice Facility and great customer service
The gentleman that managed the property was very professional and helpful!
Recommended: Yes
Jeff Asher
Aug 11, 2022
Great customer service
My first impression is that this storage facility is well run. Kevin has been helpful every step of the way! Even offered to let me borrow his Jeep to take something out that might be too large for my car! Who does that? Just a great guy and always smiling. Prompt service. The price is only a slight issue as I haven’t rented a storage unit in years. Seems pricey, but that may not be a fair assessment.
Recommended: Yes
Linda Rice
May 28, 2022
Kevin was very helpful and facility was clean.
Clean facility and helpful staff.
Recommended: Yes
Claude D Dodson
Apr 04, 2022
Just like your star rating very good in all areas.
Never rented storage unit before, this was a very friendly greeting, very clean every where. Both gentlemen were very friendly, genuinely concerned about my experience at Public storage being an excellent one and it was. Being an X service manager for multi-franchise dealer, I know what good service is.
Thank you
Recommended: Yes
Mark Schulz
Jan 12, 2022
good experience
Very helpful, clean place, easy.
Recommended: Yes
Darla Ooley
Dec 22, 2021
Nice people
Awesome place, great pricing I would recommend this place to anyone needs storage.
Recommended: Yes
Steph
Dec 08, 2021
Customer service above and beyond
Reba was very kind and helpful in helping me with an issue I had. Excellent customer service!
Recommended: Yes
Jay Schrader
Aug 30, 2021
Bait and switch
Originally rented a unit for $31/month. 6 months later they raised the rent to $41/month. Now, not quite a year later they RAISED IT AGAIN TO $144/month - 3 1/2 TIMES WHAT I’M CURRENTLY PAYING.
CLASSIC BAIT AND SWITCH MOVE. NOT A PLACE WHERE I’D RECOMMEND.
Recommended: No
Jeni
Jun 29, 2021
Great Value
Public Storage was less expensive than the competition and the drive up units are so easy to use.
Recommended: Yes
Barbara Barkas
Jun 17, 2021
Amazing Service,Reba!’
I reserved a move in date on a
Sunday for the Same Sunday. I had an immediate phone call from Reba explaining to me how to do the online reservation and pay within 20 minutes everything was ready. Highly recommended!
Recommended: Yes
Beep Bot
Jan 24, 2021
Nice and clean
New storage, clean facilities
Recommended: Yes
Maryann Olson
Nov 03, 2020
The staff is very helpful
The staff is very helpful. The storage areas are clean, and secure. Good value for the cost. We would highly recommend Public Storage. We have downsized and happily live in a much smaller place, but need extra space for seasonal items and things we want to pass down to our grandchildren. Public Storage is perfect for us, and is nearby our new home.
Recommended: Yes
James
Jul 08, 2020
Good value for money BUT..
Overall the service provided is good for the money. Would have Rated five stars except for the fact you were obliged to pay $20 for a lock that cannot be used anywhere else I have loads of locks , combination , burglarproof etc, but the fact that when I leave the storage the lock is just $20 down the drain was not too pleasing, I would have thought That a trading system could be instigated where are you could pass your lock on to somebody else as long of course as you gave them all the keys back
Recommended: Yes
Julie Payne
Jul 07, 2020
We found the facility to be clean and...
We found the facility to be clean and the company representative to be helpful and gracious!
Recommended: Yes
James
Jul 06, 2020
Probably the best storage facilities I’ve used
Very good value, good access, very clean, m
Nice staff.. worth 5 stars ( which I rarely give!!)
Recommended: Yes
Matt
Jun 21, 2020
Easy process
Very affordable. Thank you.
Recommended: Yes
Shelly H
Jun 12, 2020
Would highly recommend
First time renting a unit so we had a lot of questions. Reba was very patient, answered all of our questions, and was very nice. She took the time to show us a unit comparable to what we were looking at. Would highly recommend.
Recommended: Yes
Taniqua Griffin
Jun 05, 2020
Best customer service
They had everything ready. It was easy to setup, they had a lock ready for me to purchase and showed me how to lock and unlock the storage. Great staff!! Highly recommended.
Recommended: Yes
Lee Felts
May 26, 2020
Rental experience was a breeze
Rental experience was a breeze. Unit was clean and ready to move in. Both reps we met were kind and attentive.
Recommended: Yes
KimE
May 14, 2020
Easy to use
Easy to use, front office lady was so helpful and sweet, units are clean, high security.
Recommended: Yes
Lisa
May 13, 2020
Quick response
I reserved my unit online which was an easy process. There was an issue with my gate code. Both the customer service rep and the onsite staff made sure it was resolved quickly.
Recommended: Yes
Jason Burroughs
May 10, 2020
Very easy process
Very easy process to book and complete transaction online and move in with lock in space. Highly recommend. Just found out a few days after booking online the price went down more than $20. Not happy about that.
Recommended: Yes
