Alphonse Patneaude
Oct 28, 2023
Service rep was friendly, resourceful, and expeditious.
Small tear in the ceiling insulation, which I repaired with duct tape. Fluid drainage stain on the floor from adjacent storage. Otherwise, the facility is secure and easily accessible.
Recommended: Yes
Janet Bauman
Oct 12, 2023
As expected.
Clean grounds, clean unit. Construction in the area made it a bit more difficult to access.
Customer service was good, a little run around. Employee called in so nobody was at the office for my 10 am appt, went back and got everything situated.
Recommended: Yes
mike Ewing
Nov 30, 2021
great customer service
very easy rental experience. friendly staff
Recommended: Yes
Kelsey
Nov 10, 2021
Easy and quick to rent and move into.
Easy and quick to rent and move into. clean facility. Helpful customer service.
Recommended: Yes
Jim Mitchell
Aug 18, 2021
Facility needed some clean up.
Property attendant was excellent.
Recommended: Yes
Derek
Mar 26, 2021
Wow! A+++
Amazing and wonderful security!
Recommended: Yes
D Walls
Mar 06, 2021
okayokay
The facility is okay but I think the gate access should be later than 9 pm.
Recommended: No
Carmella
Apr 13, 2020
Very close the KU, easy for students to move into.
I’m in California and my son goes to school at KU. The manager helped my son with the size of unit, packing supplies and a lock. It was a one stop shop. It made it very easy for my son do move his dorm items into the storage facility. I will definitely use them next year as well.
Recommended: Yes
Erica Mancilla
Mar 09, 2020
So far so good been there a wk
So far so good been there a wk
Recommended: Yes
Dario Fosca
Feb 26, 2020
Tina, the customer service agent was wonderful and prompt.
Happy!Service was great and my storage contract was explained thoroughly.
Recommended: Yes
Areale Hanks
Sep 11, 2019
Fast
Fast, friendly and informative customer service. I really valued the humanitarian approach Rebecca incorporated into completing transactions. I also appreciated the culture and people of Lawrence, they were very helpful in guiding me in the right direction to get things accomplished.
Recommended: Yes
Jaron Asher
Sep 11, 2019
Dustin was great to work with and...
Dustin was great to work with and helped me determine what size unit I would need.
Recommended: Yes
Amy Dirks
Aug 20, 2019
Great
Easy and convenient.
Recommended: Yes
James Sizelove
Jul 09, 2019
Perfect app!
Perfect app!
Recommended: Yes
customer
Jun 23, 2019
Close location
Close location, friendly manager, good rate.
Recommended: Yes
JERRY EVANS
Apr 23, 2019
This is a very good place to use for...
This is a very good place to use for storage and I would recommend it to family and friends.
Recommended: Yes
Rhonda Bruce
Nov 07, 2018
The personnel was very nice and helpful...
The personnel was very nice and helpful and most of all cheerful appearing to really like her job. The gate code worked well and didn't cause me any grief. I didn't see any problem at all.
Recommended: Yes
Dario Fosca
Oct 29, 2018
Speedy service
I would have given a five , but they make you buy their type of lock. I didn't like that. Otherwise, nice staff.
Recommended: Yes
Sophia Little
Sep 21, 2018
Great customer service and awesome...
Great customer service and awesome first month rent special.
Recommended: Yes
John Klaesner
Jul 24, 2018
5 stars
helpful and nice
Recommended: Yes
Rachel Johnson
May 24, 2017
Tina is the most helpful
Tina is the most helpful, amazing woman I have ever been blessed to meet!
Recommended: Yes
Bill Swift
Apr 18, 2017
Staff is great
Staff is great, polite, friendly and professional. The units are clean and in good condition. The prices are a bit steep, but that's because the market is in high demand. A good place to go.
Recommended: Yes
Nancy Rae
Apr 18, 2017
I had a great experience at Public Storage. The Property Manager Rebecca was most helpful and knowledgeable about what size of storage I would be needing. Unfortunately, she didn't have any available units but I have a clear understanding on the cost and the promotions they have. Thank you, Rebecca!
Recommended: Yes
PopularMinecraftPlayer MR
Apr 15, 2017
I was at Public Storage last Saturday, 4/8. Rebecca got me the exact storage unit we were needing. Rebecca's spunky and up beat charm was very pleasant to work with. If anyone is looking for a storage unit, I would highly recommend Public Storage, and if possible, to go while Rebecca is working (very helpful). Rebecca, even helped me with the boxes we still needed and the damp check. Thanks again for all the help, Rebecca. 5 starts for making a complicated process simple.
Recommended: Yes
Ryan Hodapp
Apr 12, 2017
I have been renting from them now for 3 months and they have been great. Both Tina and Rebecca have been prompt in returning my calls with questions and have done everything they can to help. Lots of folks complaining about rental prices going up, but that's just supply and demand in a college town especially this time of the year.
Recommended: Yes
Jesse
Oct 25, 2016
Great service!
Everyone was super nice, renting was quick and easy, and the premises seemed extremely secure. Would recommend!
Recommended: Yes
Taletha Lehmann
Jun 07, 2016
No issues at all
Great people and good storage.
Recommended: Yes
David Holroyd
Feb 15, 2015
A review of Kandace at my Public Storage
The location at 23rd and Haskell in Lawrence has served me well in the past and is doing so now. The manager was courteous and very thorough in explaining the contract. I recommend this Public Storage to everyone in Lawrence. It earns 5 stars! David
Recommended: Yes
Roberta Shepherd
Nov 16, 2014
well kept
My experience with public stirage has been good. Im glad to know my property is safe and the facility is well kept.
Recommended: Yes
Teresa Rodgers
Sep 16, 2014
Needed extra space!
Had a great experience by the 2 girls in the office in Lawrence,Ks. My only concern or frustration as it may be, is that the storage shed I rented was not big enough so I needed a larger size. I figured that since I had already done the application fee and the $1.00 special for the month that I would not have to do another application. But that was not the case. And for that reason, I was really upset especially since I was moving and on a tight financial schedule. In the future, it would be wise if you could make sure the storage was the right size or waive the second application fee.
Recommended: Yes
