Mandy Koziol
Aug 09, 2024
Friendly, helpful and good price
I recommend this storage company
Recommended: Yes
Charles Gavin
May 30, 2024
Poor customer service after application.
I was assigned a unit that was not compatible with my needs. Even though I indicated I needed boat storage, I was assigned a unit that was not accessible for a boat on a trailer. The lady on the premises Monday, 5/27 was very willing to make a unit switch but did not seem to be familiar with the computer system. The additional administrative charge due to the change of units should not have been charged to me, as the assignment was done without regard to my expressed needs. Two days later, the on-line access through the application on my phone would not work. The system displayed the message that the gate could not be found. I called the local facility and left a message but have not received a return call to date. Very dissatisfied with this storage facility customer service.
Recommended: No
Christian Essex
Mar 20, 2024
Easy to find easy to move in.
Found the storage before it opened. Downloaded the app and opened the gate at 6 am and proceeded to unload.
Recommended: Yes
Susan Elliott
Mar 12, 2023
maybe a virtual tour might be better.
The storage is clean. It’s a much older facility and the lot needs pot holes fixed all over it. The pricing could be better. The office staff was amazing and helpful.
Recommended: Yes
Garrett Brown
Aug 15, 2022
Great space, Great access, Easy to get to!
Great space, Great access, Easy to get to!
Recommended: Yes
Rogers
Apr 30, 2022
Quick Response
Great prices and speedy customer service!
Recommended: Yes
Gerald Baggett
Jan 21, 2022
Very helpful
Staff very helpful they went out of their way to make things easy. enjoyed the interaction.
Recommended: Yes
Greg Friesen
Sep 27, 2021
Great people
Manager was super fantastic and Abby who had started that day was amazing. They both made me feel great.
Recommended: Yes
Wesley Kendall
Feb 23, 2021
Good price, friendly manager
The pricing was great for what I got, and the manager was super helpful.
Recommended: Yes
Kenneth king
Dec 14, 2020
Great customer service
Lindsey was great. She made my move in experience great and easy.
Recommended: Yes
Don
Jun 19, 2020
Nice facility!
No issues! Amanda did an excellent job!
Recommended: Yes
Emilee
Jun 07, 2020
You have to carry their manditory insurance at an additional $15 a month!.
The day I moved in I was NOT told or even in the description that I had to carry their mandatory insurance. I already have rental insurance and that raised a 5×10 from $44 to $59 plus tax. As I was already packed and need the stoage locked ASAP, I was really unhappy. Kinda misleading.
Recommended: No
Ann M Kittleson
May 15, 2020
The office lady was awesome
The office lady was awesome. I signed up online, and she called me less than 5 min later. Very clean and well kept facility. Recommend public storage to every one.
Recommended: Yes
Carlos Chavez
Nov 19, 2019
it was fast informative and I was very...
it was fast informative and I was very satisfied.
Recommended: Yes
Evelyn
Sep 17, 2019
The storage manager was extremely kind...
The storage manager was extremely kind and so helpful. She let me know when she is available in her office if I need any sort of help. She even know some of the other storage unit holders that she has helped before as she gave me a tour of the property and my unit.
Recommended: Yes
Sydney D
Jul 01, 2019
Great Customer Service
Lindsey made sure my move-in process was easy and painless. She also made sure I had everything I needed to protect my items!
Recommended: Yes
Christine S.
May 13, 2019
Very efficient
Very efficient. Very courteous associate helped us in all ways.
Recommended: Yes
Dave Summers
Dec 05, 2018
Just glad to be back at Public storage
Just glad to be back at Public storage. I've utilized other companies and I have to admit for value and security I'm again glad to be back
Recommended: Yes
Alexis Reid
Sep 06, 2018
We had an awesome move-in with help...
We had an awesome move-in with help from Frances at the Merriam, KS Public Storage. She is amazing. She really went above and beyond to make sure we had a good move-in. She gave us lots of tips about things we hadn't thought about for our storage, and gave us an awesome unit close to the gate. We love her!!
Recommended: Yes
Tenisha Perkins
Aug 01, 2018
Friendly staff
Friendly staff. Helped me with everything I needed.
Recommended: Yes
Richard Meiners
Mar 26, 2018
Great price on a huge storage unit
Great price on a huge storage unit, attendant is friendly and always helpful.
Recommended: Yes
Kari Falconer
Sep 08, 2017
Office staff was incredibly friendly
Office staff was incredibly friendly. Property was clean. My only issue is that the surface of the parking lot/roads is incredibly uneven and hilly which made our unload very tedious.
Recommended: Yes
Ashley Hord
Jun 01, 2017
Second time renting with them. Great overall service, as well as clean, affordable units. Highly recommend!
Recommended: Yes
Teresa Jensen
May 29, 2017
Lady was very helpful
Lady was very helpful. Very easy to get everything done and start moving into the storage unit.
Recommended: Yes
John Haid
May 18, 2017
Was helping a friend clean out a unit there and the manager was very helpful and professional would recommend to anyone
Recommended: Yes
Patricia H Schubert
Mar 16, 2017
I had a locker at this location for 21 years and 9 months. When they replaced the doors and lock style, they notified me so I could be present. When I did finally move everything to my house in Eudora, Kansas, I found items I thought were lost or long gone. I was very satisfied with the management at this location.
Recommended: Yes
Janetta Hernandez
Jan 25, 2017
Great service
Ashley was wonderful! The best experience of customer service that I've had anywhere recently. I would highly recommend this place to friends, family and co-workers.
Recommended: Yes
nigga plz
Jan 21, 2017
Great experience... Ashley makes the difference, excellent customer service. Clean and comfortable atmosphere. I highly recommend this location to anyone needing a storage unit. Thank you Ashley, and God Bless.
Recommended: Yes
Mark Andersen
Oct 29, 2016
I rented a unit for the past 2 months at this location and it was very satisfactory. The unit and the entire facility were very clean. The property was well lit at night, and is surrounded by high end car dealerships and other businesses that lend to a reputable neighborhood. The premises were secure, and I felt like my belongings were safe. Dennis the property manager is very personable and professional -- makes you aware of the extras that are available, but isn't pushy or overbearing. And he keeps a close eye on the place. The price and value were best in class for the area. If I need a storage unit in this area again, this Public Storage facility is at the top of my list.
Recommended: Yes
Ashley Havel
May 03, 2016
Customer Service and accessibility
Great service and easy to access!
Recommended: Yes
Stella
Sep 01, 2015
best customer service
Marissa was wonderful! Great smile and lots of personality! I chose this place because of her.
Recommended: Yes
Patricia Munoz
May 13, 2015
Five Stars
I have nothing but good things to say about my experience with Public Storage. Everyone I have been in contact with have all been a great help to me. I would recommend Public Storage to everyone!!
Recommended: Yes
