Simone Williams
Aug 05, 2024
Great Facility
The whole process was smooth as softened butter. The only thing I don't like ( and I'll get use to it, is the gravel where the units are.
Recommended: Yes
William Head
Apr 01, 2024
Had to find space for my shoes
This is a great place easy to find and very clean
Recommended: Yes
Connie Parks
Feb 13, 2023
I love the online service
I have never had a problem and the manager is so nice every time we speak. So very helpful. Keep up the good work
Recommended: Yes
告
Dec 22, 2022
Moved from Memphis in My Car needed a place!
I found on Google. It’s easier to find because of Sign up High on a Pole.
They need to Unlock the Dumpster So Customer’s can Use. That’s the
Only Negative I have Found.
Recommended: Yes
Austin
Dec 06, 2022
Price great but don’t get a lot of info
Customer service great PRICE WAS GREAT and they even got me a 10x15 even cheaper but didn’t get me info on the place or times not to b inside gate after or what would happen if u go in 5 minutes before it closed was stuck inside for 1 1/2 hrs in the cold and next morning waited and hr and half because my gate code expired and they could generate another one they tried over 5 different ones
Recommended: Yes
Sheila Cowles
Oct 17, 2022
Was a great experience
The whole experience was nice. Extra Frandsen helpful staff member. Will recommend to everyone
Recommended: Yes
Matthew Tankersley
Oct 11, 2022
Excdellent service
Bobby was friendly, professional and made the process easy!
Recommended: Yes
Larry Johnson
Aug 22, 2022
convenient location
It was hard to get in touch with someone local , they kept directing us to another person but were finally able to get checked in .
Recommended: Yes
Tina Brewster
Jul 31, 2022
Thankful I Found This Facility
We couldn't find any small reasonable storage units left in Bowling Green until I came up on the number for Storage Rentals of America. It's a small facility but perfect for what we needed.
Recommended: Yes
Jeremy Whalen
May 21, 2022
10 x 15 unit
Availability was awesome and the customer service was awesome and it short notice that I gave them they had a unit for me and I had called all over town and they were the only ones that really had a unit that fit my needs.
Recommended: Yes
Jessica Wilson
May 20, 2022
Great please
Amazing customer service and very clean units.
Recommended: Yes
Kent Madison
May 20, 2022
Great service with clean ready to move in unit.
Everything about it was simple and easy.
Recommended: Yes
Gail Wilkins
Mar 07, 2022
Not Happy
Horrible customer service!!!!
Started my unit in January when y’all had the promotion 1st month free and no maintenance fees!!! I was charged $33.58, the agent couldn’t figure out why and told me that she would show it to her manager and refund my money!!! Never happened!!! Called back in feb was told to just pay the difference since I never was refunded my money!!! Now it’s March, now I am being charged a late fee and locked out!!! Everytime I call I was hung up on, was told the property manager was going to call me! Never has!!!! Customer Service is Horrible!!!! Fix your mistakes!!!!
Recommended: No
Ari
Feb 10, 2022
Very friendly. Easy to find with discount online
Easy to find when searching in Google. Good start up sales price. Pretty impressed. Except the first night I went I called twice and the manager gave me the same code both times for the entry gate and I was unable to get jn with those codes. Tried calling back while I was out sitting in front of the gate and nk answer. Literally drove all that way and packed my car full for NOTHING
Recommended: Yes
Drew Justice
Jan 09, 2022
sweeeeeeeet
oh yeaaahhhhh it’s aaawwweeeessssooooommmmeeee
Recommended: Yes
Dennis L Grimm
Dec 02, 2021
Rent at your own risk
Poorly managed. Was assigned a storage unit that had clothes and trash thrown inside the unit. It would have taken hours to clean out. Homeless living in open storage units. Entry gate was wide open no security. No manager was on the grounds to resolve the problem. Took two days and at-least three calls to corporate customer service to get someone from the site to call me back.
Recommended: No
Michael Miller
Nov 22, 2021
The employees are all helpful and nice.
The employees are nice and helpful, but the computers were down and we had difficulty getting the contract set up. I still don't know if their system has my actual space number listed. The gate at the entrance to the facility doesn't close or lock. We had to change spaces, because the first one couldn't lock.
Recommended: Yes
Marlo Hackett
Oct 18, 2021
Very helpful
Fast and easy and very helpful in a time of need
Recommended: Yes
Bryan Wickman
Oct 13, 2021
Basically its great
Have difficulty opening the door all way as it gets stuck ....not sure what the issue is....
Recommended: Yes
Tracy Kinney
Aug 02, 2021
The unit works for what we need.
I just wish it wasn't as far out of town.
Recommended: Yes
Will Fields
Jul 28, 2021
You get want you pay for.
First time ever needing a storage unit. The manager was friendly and helpful. But call ahead she runs to facility . So it's appointment only thing. That's about the only inconvenience.
Recommended: Yes
Brittany Cooper
Jul 04, 2021
Easy access clean unit!
Unit was way to access and clean! Staff was very friendly and easy to rent from. They had the unit ready even though I started moving my stuff after the office had closed. Thank you Storage Rentals of America! You made today a lot easier for me.
Recommended: Yes
James Coppage
May 30, 2021
Check in went well
Check in went well. Excellent customer service.
Recommended: Yes
Kimkisha Mcghee
Apr 29, 2020
Relocation Detail
I just relocated here two days ago and needed a unit while we get settled in. My customer service experience was phenomenal! I would definitely recommend this facility to anyone needing a dependable and reasonably priced storage unit.
Recommended: Yes
Linda
Jan 01, 2020
Very Good
Quick, good customer service, and low price
Recommended: Yes
Julie R.
May 06, 2019
Awesome
Great facility super helpful not pushy and very accommodating customer service!!!!
Recommended: Yes
Candi Raymer
May 03, 2019
Needed small unit and found this on online that was within my budget
I was looking for a certain size at a budgeted price and found this one.. I wasn’t happy to hear I would have to drive to a neighboring county to do paperwork but when I spoke to the main woman, she offered to come to my area,. She was very delightful to work with and very helpful.. she made sure I understood everything abt how it worked w the company.. the unit is close to my home so that’s a plus too. Cleanliness was average.. I would recommend this company to a friend.
Recommended: Yes
Kathy
Apr 08, 2018
Easy to sign up
It was easy to sign up, but they were very rude and short with me when I called back to ask questions. I spoke to two different women, so I think it must be the atmosphere of the entire office. They were very reasonable questions nothing weird, like how do I pay my payments and is there an office on site, but both were very rude and condescending as if I should just already know the answer and as if I were bothering them.
Recommended: Yes
Rebecca
Feb 13, 2018
Great storage space
Good pricing convenient location very happy with the storage space
Recommended: Yes
ANGELA
May 04, 2017
Stayed late to wait for me!
Cody was very helpful abs helped me decide on the right size unit for my stuff abd my budget!
Recommended: Yes
kathy
May 17, 2016
Basic but cheap
We were there at 9 when they open, but the man wasn't there for 40 minutes to rent us the unit. We were pressed for time. If it wasnt so cheap we would've left. He apologized and said he had to go to the bank.
The 5x10 unit we were assigned initially had a lock on it so we had to go back to the office and get a different unit. That unit, we discovered later, after a rain, gets pooled water outside of it because there is a drainpipe right next to it. We got soaked loadimg stuff into it. I am afraid it'll flood into the unit. But now we are back home with our WKU student and can't check on it. The office was closed or we would've moved to a dry unit.
Recommended: Yes
debby
May 14, 2016
Meets the needs for a summer storafe
The facility is only 4 miles from campus but feels farther. It is an older facility but is cheap and secure so for a summer college storage it is great.
Recommended: Yes
Kimberly
Apr 07, 2016
Over all it was very nice storage units at an amazing price. As far as security, being a woman I wish there was an onsite office for the times that I had to go there alone. Cameras are great but are not going to prevent very much.
Recommended: Yes
ashley
Mar 27, 2016
New Storage Units
In a nice neighborhood and very accessible.
Recommended: Yes
