George Schilling
Feb 20, 2024
Easy online rental
Online registration and rental was easy and the app works great for gate access and payment. This contactless experience was quick and efficient.
Recommended: Yes
Jennifer
Dec 24, 2023
Out of town
We are visiting NOLA in an RV. Needed a safe place to park while we are here. It was fast easy and friendly setting that up.
Recommended: Yes
De
Aug 14, 2020
I went in to one of the storage...
I went in to one of the storage facilities and they didn't have the size I needed available with air conditioning. While I was there the woman at the front desk called the another facility down the road and put on on hold for me. It was a very quick and painless process. I appreciate them going the extra bit of effort to help out and the storage buildings are very secure with their hands off doors.
Recommended: Yes
Kirsten Obrien
Apr 18, 2020
Great service
Manager was so friendly and helpful
Recommended: Yes
John Marius
Jan 07, 2020
Very professional service by Ty.
Very professional service by Ty.
Recommended: Yes
Karen Roberts
Nov 07, 2019
Great overall experience
Clean facility. Easy registration.
Recommended: Yes
Allison
Sep 25, 2019
Good, clean storage site
Good, clean storage site. Just wish it was a bit more affordable.
Recommended: Yes
Angelina Square
May 06, 2019
Great
It was awesome
Recommended: Yes
John and Rosemary
May 04, 2019
Carrie was very helpful and positive
Carrie was very helpful and positive
Recommended: Yes
carlos
Feb 12, 2019
Very good
Muy bueno lo veo seguro limpio y da mucha comfiansa
Recommended: Yes
Bernard Eckholdt Jr
Jan 24, 2019
So Far so Good
So Far so Good
Recommended: Yes
Wanda Johnson
Sep 25, 2018
Janet called reprimanding me for not...
Janet called reprimanding me for not placing my lock on my unit. I made her aware that I was not told to immediately place the lock on the unit. I did a tour, first. Then, purchased the unit and left. I reassured Janet I would come by after work. I rush across town to find their door locked. I proceed to place the lock on the unit. Upon arriving on the 3rd floor, which is 90 degrees Fahrenheit, my unit has a lock on it. I drive back to the office to find the door still locked, while Janet is staring at me from inside with a customer. I waited to see if she was going to get up to to unlock the door. She didn't. I left. I called corporate, asked to file a complaint, stated the incident and was given the district manager, Fatina's number. I left her a voice mail. It was 5:45p.m. Called the property 3 times before 6pm central and Janet did not answer the phone. I no longer want to do business with a company with such practices. I'm appalled and personally insulted. I want a refund and apology.
Recommended: No
Lornalin Rose
Sep 08, 2018
Ashley was great.
Ashley was great.
Recommended: Yes
Michael
Aug 02, 2018
Great place to store youre things
Great place to store youre things . Clean facility and friendly staff and Ms.Jeanette rocks .
Recommended: Yes
Richard M
Jul 10, 2017
Pretty nice
Pretty nice, nice staff, clean facility, climate controlled
Recommended: Yes
Tyler Hudson
Jun 23, 2017
Thanks to Lavon Brandy and Tasha for being so helpful!
Recommended: Yes
Carolyn Miller
Apr 01, 2017
Great service at this location. Lavon was exceptionally great help! Will recommend in future to my friends!
Recommended: Yes
Kelley B
Mar 17, 2017
Fast process. Clara was very friendly and knowledgeable. Great experience!
Recommended: Yes
Sam May
Feb 05, 2017
The service here is outstanding. I was not really sure how this was going to work but with the wonderful help from Ciara I was able to rent quick and easy. The whole staff is very friendly and helpful. I am very happy I picked Public Storage for my storage nee eds.
Recommended: Yes
Sandra Morris
Dec 08, 2016
???
I Love Public Storage!!!
Recommended: Yes
CM
Oct 05, 2016
Great Service. Bad elevator System
Office staff is great and friendly. Location was perfect for me. Unfortunately my unit was indoor and on the 3rd floor, which requires the use of the elevator which means typing in a code EVERY SINGLE TIME I needed to go up the elevator. This turned what could have been a 1 hr move into a 2 hr move. I really wish they would get a better system in place for the elevators. Paying movers by the hr and being slowed down by having to use an elevator, and then using a code each time really makes things frustrating. It would be so much easier if there was like a swiping system or something.
Recommended: Yes
Teriece Reynolds
Dec 22, 2015
Great, friendly staff. Very affordable prices for size, great location, hours.
Sherri was very helpful from beginning to the end of process. Very friendly, excellent customer service. Wait time was short.
Recommended: Yes
Allen Sanders
Nov 10, 2015
Great service, hidden expense
Woman at counter was great, but the mandatory insurance cost should be part of the estimate, not a surprise when you get there.
Recommended: Yes
Michael Burdick
Mar 01, 2014
Bait and switch
I am overall happy with Public Storage, but I am a little annoyed with the billing. I have all of my personal belongings in the storage unit, and I have moved out of state until I find a permanent job. This may take me a year or so. After six months, my rate was increased by around $20 a month. I was a little annoyed that price I was offered was not guaranteed for at least a year. I called customer service, and they would not budge. Other than that, I cannot complain. The unit is nice. The people who work there are nice. All in all, I guess I am happy. Would I have gone with someone else if I knew they were going to jack up the rent in six months? Maybe
Recommended: Yes
