Prime Storage - Boston - Southampton Street

Convenient

I needed a small unit quickly. It is convenient and helped me out.

Recommended: Yes

Great location and excellent customer service

Would highly recommend this location for its service and location. As we were rushing store my daughter's belongings before heading to the airport, Akeido could not have been nicer or more helpful!

Recommended: Yes

excellent

the man at the desk was very patient and helpful

Recommended: Yes

Smooth Process and Great Service

Great service offered. Process was smooth

Recommended: Yes

Easy access, did not like the idea that the top is open to the roof.

Wish the top was covered. Afraid that my items will be dusty from the open top.

Recommended: Yes

Great Price, Questionable Facility and Location

The prices offered by this place are great and the customer service is good. However, the facility is located in a very, very bad part of town. I would not feel safe approaching on foot. Furthermore, the unit I rented was not very clean and, worse yet, had a very uneven floor that made efficient storage difficult. Nonetheless, the price was good enough that I do not regret renting here.

Recommended: Yes

Employee that helped me was super helpful.

Very happy with my love in process. Wish I didn’t have to purchase the lock.

Recommended: Yes

Great place

I like it very much especially that it has security guard available.

Recommended: Yes

Storage

They provide what they say they do. Compound is quite safe.

Recommended: Yes

The storage was pretty clean

I would suggest the storage to friends and family

Recommended: No

Very secure facility with helpful staff.

We arrived late due to traffic but staff was still open to helping us move in and providing us with all the details of the unit in a concise manner. I had a wonderful experience.

Recommended: Yes

Great

Easy. Efficient. Cesar was really helpful and friendly.

Recommended: Yes

Clean facility

I enjoyed the facility and the workers who helped me

Recommended: Yes

Great Service

Excellent customer service. Great ppl to talk too, and very informative.

Recommended: Yes

Vevy nice place

I recommend very clean secure very good customer service very polite tell me all the rules and regulations I do like him in the storage unit

Recommended: Yes

Terrific experience

The gentleman who took care of me Bernie is adorable he knows his job very well.

Recommended: Yes

Affordable Storage Unit near Downtown

Quick moving storage space. The complex was difficult to originally enter due to a gate that I did not yet have a code for, but once signing my lease the process was super easy!

Recommended: Yes

Good check in

Excellent service. Prompt check in.

Recommended: Yes

Straightforward

Great staff and it’s all that I needed for my storage needs

Recommended: Yes

Great storage facility.

Great check in Bernie was very nice an Ole. I appreciate the service. All other workers are pleasant. Thanks you Guys. Bless

Recommended: Yes

great company, unideal facility location

The facility was easy to get around and my storage unit was clean. Also, the people working there were super helpful and friendly. Once on the facility I felt it was really safe and that my stuff would be well-kept. However there were a few safety concerns regarding the surrounding area... It shouldn't be a big deal and it's no fault of the company but that did affect my rating.

Recommended: Yes

Great Service

The customer service was great!

Recommended: Yes

Great Customer Service

Manager very friendly and made the move in process very simple.

Recommended: Yes

Storage room neighborhood

As I drove to the facility I was surprised by the crowds of homeless on the sidewalks surrounding the place. It did make me second guess but once we entered the place we were fine. Storage rooms are always in les desirable areas so I continued in and once in we felt fine about the place. They were very helpful and clean.

Recommended: Yes

Overall satisfactory so far.

Took a while to get a hold of someone but once we did he was efficient and helpful.

Recommended: Yes

Storage space is the better way to put things in storage.

Bernie Sanchez has good customer skills services and I want to thank him for the storage.

Recommended: Yes

Great Service

AwesomeSauce friendly clean professional affordable

Recommended: Yes

Meets my storage needs and the service is friendly and helpful.

I have had storage at this facility for about four years (left for a short period, then came back). The staff have been friendly and helpful, welcoming me back when I came back and assisting me in making moves to various sized units in the facility. I've had no problems in the time I've been at this facility and would recommend it as a good place for personal storage.

Recommended: Yes

Great Managers

The managers who work there are very helpful and friendly! I truly appreciate Bernie and Alejandro as they are the best! Super helpful, friendly and good people. My only qualm which is not a reflection on them, but the office is closed at random times. There have been many times I have come to the office and nobody is there. I do think the price is very high for a facility that is not very clean and it's in a neighborhood with many methadone abusers. The gate has helped to make it feel much safer however it is still a sketchy neighborhood and therefore the price is too high.

Recommended: Yes

I recommended to anyone 🤩

I love the staff member they are really professional and kindness, you don't find people like that in many places anymore .

Recommended: Yes

Definitely recommend

I would definitely recommend Prime Storage. Had to move my daughter out of her dorm when the pandemic hit March 2020 and all the schools locked down. Bernie gave us great service and made everything quick and easy. Haven’t moved out yet, but no reason not to expect a smooth process when I do.

Recommended: Yes

10/10 would recommend

Overall, this facility is great! It is clean and secure. The customer service is great! The only complaint is the location and the surrounding environment (methadone mile).

Recommended: Yes

Southhampton Storage

Nice place. I like the idea of just entering code and going right in without interacting with anyone. The place is always clean and the attendant Bennie is always great and helpful if we need him.

Recommended: Yes

Since you all have been under new management, things have been great.

Overall, it has been great. Thank you.

Recommended: Yes

Convenient Location

The staff is always attentive and helpful. Its easy to get in and out of the facility so its very convenient for me.

Recommended: Yes

Secure and easy move-in

This facility is pretty standard in cleanliness and ease of access. Move-in was efficient and easy (especially with the freight elevator to my second-story unit). The facility feels very secure (between its own measures and its location next to a sherriff's station) and I'm very comfortable leaving my belongings there.

Recommended: Yes

Even during Coronavirus, still great service.

Straightforward service and flexible units for what I needed.

Recommended: Yes

Santos, the person who helped me to reservé over the phone was excellent!

Excellent service over the phone!

Recommended: Yes

Convenient, easy, and reasonably priced.

This is my second time renting a unit from Prime Storage Boston and both times I have been able to move in seamlessly. The front desk has been very helpful and friendly when answering all my questions.

Recommended: Yes

Great

The gentlemen, that took care of me at the facility was a gentleman, and answered all my question made sure all the questions was asked and he went through everything with me for that thank you

Recommended: Yes

Very friendly and efficient.

Excellent customer service. Efficient and friendly. Terms clearly explained.

Recommended: Yes

Terrific experience!

The location is convenient, the staff member who helped me was very helpful, and I am very pleased.

Recommended: Yes

Staff very friendly and helpful

Prices are high due to central location but facility is clean and staff is very professional.

Recommended: Yes

Lovely place

Good place love it good customer satisfaction

Recommended: Yes

Good service

Pretty good experience until now!

Recommended: Yes

Like the dales rep ecplainef things in detail v e ryy j appy with service

Very happy with services great environment

Recommended: Yes