katie
Jan 25, 2023
thank you
It was clean and quiet. I am glad they took after me last minute
Recommended: Yes
Natalie
Mar 20, 2022
Moving Closer
Drew was so helpful and thoughtful took the time to talk to me about the Malden/Medford area. Very clean facility and convenience is key! They have carts inside and elevators for ease as well as a store with extra packing supplies
Recommended: Yes
Erin
May 02, 2020
Great place with kind staff
Staff was very helpful. Move in was easy.
Recommended: Yes
Sandra
Nov 20, 2018
Would recommend to anyone looking for storage space
Tom, who helped me register, show me the facility stepped me through the process. He was professional and explained every detail of renting a unit. I would highly recommend this facility to anyone looking for storage space.
Recommended: Yes
Stephanie
Aug 28, 2018
easy
Clean place & good service. I would recommend this place to a friend.
Recommended: Yes
Jennifer
Aug 07, 2018
Great expansion of my closet
I have been debating on getting additional storage space; but was always hesitant about getting one. I was concerned about cleanliness, safety and accessibility. Well CubeSmart was able to solve those concerns for me! I’m loving it right now.
Recommended: Yes
Amy Joyce
Jul 01, 2018
Helpful and clean
Great experience with Wendy. Thank you.
Recommended: Yes
Catherine
Nov 24, 2017
Great experience
Service is great here! Wendy was very thorough, giving me a tour and all the information on moving in and out. Facility is clean and secure.
Recommended: Yes
Catherine
Nov 22, 2017
Great customer service and easy move in
I had reserved a space here and upon arriving, mentioned to Wendy that I may need a larger space and she was so helpful in explaining all of the options, giving me a tour and answering all my questions. I ended up getting all moved in that day with no issues and had a great experience. The property is clean and feels very secure, even when I was there well after dark moving things in by myself. I highly recommend...and make sure you let Wendy help you. Fantastic service so far!!
Recommended: Yes
Paul
Sep 02, 2017
Left with a sense of security and cleanliness.
Overall well run storage facility. Glad I found it.
Recommended: Yes
Roger
Jun 26, 2016
Fantastic Service and Belongings felt secure
This was the first time I've ever used a storage facility. The staff was very friendly and helpful in explaining how the facility worked. The facility seemed safe and secure and easy to access to customers. The price was a bit high but everything else considered I would easily recommend this facility to friends and family!
Recommended: Yes
Cliff
Feb 08, 2016
The people helpful and friendly
The place is easy to get to, it's easy to move stuff in your cube, there is carts to make it easy
Recommended: Yes
Carla
Jan 10, 2016
Kristen was very helpful
Kristen at the Malden location was very helpful, friendly, and straight to the point loved that.
Recommended: Yes
Brittany
Dec 13, 2015
Recommended: Yes
Maria kalil
Dec 07, 2015
Great place to put your stuff
very good place. whenever i need will be on the smart cube to put my stuffs
Recommended: Yes
Mary
Oct 08, 2015
Clean and safe facility
Very pleased with how easy the check in process was, helpful staff!
Recommended: Yes
Christine
Sep 09, 2015
Moving my Mom
Kristen and Joe took great care of me during this trying phase of my life. Very appreciative.
Recommended: Yes
Elonna
Sep 08, 2015
Recommended: Yes
kenneth
Aug 19, 2015
Smooth
I was greeted from the minute I walked in the door. I do not have my paperwork on me , but I would like to recognize the woman and man that assisted me during a very stressful time.I have to thank both of them by name for there professionalism,and attitude. I would recommend cube smart if you like your belongings stored in a safe environment.
Thanks again Kenny
Recommended: Yes
Madeline
May 23, 2015
My experience was easy and staff was very helpful.
When I arrived five minutes before closing, staff stayed late to help me register and load in. Everything went smoothly and move in was done within half an hour. Thanks!
Recommended: Yes
Kenneth
May 14, 2015
Recommended: Yes
Thomas
May 13, 2015
The move in was a breeze!
Joe was very friendly and helped me get set up with everything, and after that, moving in was a breeze!
Recommended: Yes
Margaret
May 13, 2015
friendly staff
Don't go alone as some units are isolated and lighting is inadequate.
Recommended: Yes
Alicia
May 12, 2015
Good self-storage experience overall
Convenient hours, clean, appears secure. Only negatives are: only 4 bays for cars to back into; and, only 1 elevator. Solid 4 stars.
Recommended: Yes
Kyle
May 01, 2015
Another great summer storage
Everyone working was super helpful, and the facility was very easy to use. This is the second year in a row I have gotten a great deal from CubeSmart, so the pricing is unbeatable for the space.
Recommended: Yes
Mason
May 12, 2014
Recommended: Yes
Ann Steinbach
May 06, 2014
We're downsizing!
We're downsizing and although we've parted with many treasures there were some things that we're not ready to let go of. We were very satisfied with the experience at this facility. The young woman who registered us was extremely efficient. The whole experience was much smoother that I expected it to be.
Recommended: Yes
Debbie
Apr 30, 2014
Employees were efficient and helpful. All in all a very good experience. Would recommend this facility to friends.
Recommended: Yes
MS
Feb 18, 2014
Clean facility, good prices
Great facility. The place feels new, hallways are well lit, staff super friendly. Despite there being snow and ice outside, the hallways were nice and clean. Moving in was easy thanks to the loading dock and hand carts. Overall, I felt the prices were good given that the units are climate controlled. Dont forget to bring your proof of insurance to avoid paying their insurance rates.
Recommended: Yes
Jocelyn Sierra
Feb 15, 2014
VERY GOOD!
I rented a 5'x5 controlled climate unit. It went very well thanks to the manager, who guided me through the process before hand.
Recommended: Yes
Aliza
Feb 13, 2014
Recommended: Yes
JOCELYN
Feb 06, 2014
Very good!
Recommended: Yes
Mimi
Feb 03, 2014
Cube Smart in Medford: Easy, clean, & bright!
If you are looking for a safe, friendly, easy-access storage facility, you've found it here at Cube Smart in Medford. The staff was incredibly helpful and responsive. The parking was easy and the load-in was a breeze. The facility itself was spotless -- freshly swept/mopped hallways, clean empty cubes, bright overhead lights, even pleasant music piped in, and a comfortable temperature throughout. The only note I'd have is for more storage carts -- we had to wait to get access to one of the six available hand carts, since any given move-in might use up one or two at a time.
Recommended: Yes
Elizabeth
Aug 29, 2013
We set up quickly, and were happy with the service. The staff followed up when we sent an email. Our unit was clean and it was easy to use a cart and elevator to move our belongings. The climate control is nice, and the hours are wonderful for our busy schedule.
Recommended: Yes
Jessie
Jul 09, 2013
Business
Recommended: Yes
Anil
Jun 09, 2013
Very good storage facility with friendly staff and extremely good promotions
I had a very good experience with CubeSmart. The facility is well maintained, easily accessed and secure.
It also has longer access hours than most places nearby, which is an added bonus. The layout is very intuitive, and moving carts are well placed to make the move an easy (even close to enjoyable) process.
Recommended: Yes
Yi Jun
Jun 04, 2013
Recommended: Yes
Nancy Lutz Jensen
Jun 03, 2013
Made moving to storage VERY easy!
The staff were very courteous and helpful. The facility is very safe and clean. Many carts to help with ease of moving items. Climate controlled is very nice. A very good experience for our first time using a storage facility.
Recommended: Yes
Sam
May 09, 2013
Good overall; though office hours could be better
Recommended: Yes
Curtis
Mar 24, 2013
great staff and facility
Very positive and helpful staff members, with an efficient introduction to a very clean and well organized facility.
Recommended: Yes
Robert
Aug 14, 2012
So far, it is meeting our needs very sufficiently
Recommended: Yes
M.T.
Jul 20, 2012
Excellent experience
I never used a storage facility before and I was very satisfied. We moved on a Tuesday and there were numerous carts available for my three helpers and myself to move my belongings from a 24 foot truck to my 10X15 ft. storage unit on the
4th floor. The air conditioning was great on a very hot day and the lighting is very good in the unit.
Recommended: Yes
