Louise Elias
Mar 04, 2023
Roz was very helpful explaining everything.
The facility is very clean, well maintained. Good security with coded entry and personal locks for units. Not hard to find on Pacella Drive.
Roz is lovely, friendly and helpful.
Recommended: Yes
Claude.D
Aug 05, 2022
A for rating.
Place are very clean and very pleasant, location great over all.
Recommended: Yes
Cyiera Roberto
Jan 12, 2022
Great lot and amazing customer service
The lot is spacious and the storage units are actually indoor, which is a huge benefit, not just for weather but security. The customer service was top notch.
Recommended: Yes
Bruno p
Oct 29, 2021
Great service, just no backup power systems
Fantastic customer service. The lady in the front was really great finding everything and getting all lined up ready for me to move in.
Only bad remark would be that they do not have a fail system/backup battery. I had a flight on the day of the storm and all my equipment was stuck inside and no one to help or assist me. Phone was down, no employee, no emails to give customers update. Because of that, I had to take my flight and move on to option #2 and spend more money renting camera equipment.
So all in all, thats the only reason I wouldn’t give this establishment a full 5 stars.
Recommended: Yes
Jesse Taylor
Oct 21, 2021
Did not tell me my car got hit while parked here
My car was hit while parked here and I was not informed. I found it when I checked on the car and the manager said they could not help me
Recommended: No
剩捨
Oct 17, 2021
Misleading unit descriptions
Watch out when renting based on the description - I rented a 7½' x 13' Unit 1st Floor, Climate Controlled, Outdoor Access unit and when I got there it was a corner unit, the door opened and it was a literal triangle. There is no outdoor access, outdoor access just means you walk into the building from outside. There is a whole separate building that has outside access
I had to pay more money to get a comparable unit size, even though I reserved this over 2 months ago at a cheaper rate.
They were accommodating and showed me other units but to sell a triangle as a square for storage really soured my experience.
If you take (a)7.5 x (b)13 x (C)13 for a triangle you get
element value
height h 7.6118873088326
angle A 72.079786860608
angle B 35.840426278785
angle C 72.079786860608
area S 49.477267507412
approx 50 Square Ft
vs
7.5 x 13 rectangle
Square Footage = 97.5 ft2
Recommended: Yes
Nancy Shearer
Oct 10, 2021
Good customer service!
Nice facility! Reasonable pricing!!
Recommended: Yes
Becky Huntington
Oct 08, 2021
New and clean and dry. Easy process
On line reservations were easy. In person move in was just as seamless
Recommended: Yes
tammy lawler
Sep 17, 2021
Excellent customer service
Excellent customer service for both the telephone reservation and at the facility.
Very professional and helpful
Recommended: Yes
Linda
Sep 07, 2021
Great place
Great place very nice staff clean and indoor spaces
Recommended: Yes
Ed
Aug 26, 2021
Good-
Quick and easy- what else can I say
Recommended: Yes
Michael Sasso
Aug 07, 2021
Very clean
Great facility, very clean and front desk help was very nice during check in
Recommended: Yes
Claude
Jul 28, 2021
The building it very clean.
I like the service,it very convenient for me.
Recommended: Yes
Charles
Jul 03, 2021
Clean and professional storage
Very clean and well maintained, with very helpful staff
Recommended: Yes
Casandra B
Jul 02, 2021
Accommodating and Friendly
Ros was very accommodating and friendly, she made sure we had the best unit available.
Recommended: Yes
Marlon s.
Jun 28, 2021
Great!!!
Great experience quick and easy
Recommended: Yes
Edward young
Sep 03, 2020
Great safe place for storage,
Tony is super nice and easy to talk to. Nice and clean safe place how to store your things. Fair prices as well! Five stars in my opinion
Recommended: Yes
Adam
Jul 11, 2020
clean, efficient, good price, location
great price, friendly staff- clean
Recommended: Yes
Sugey M Montes
Mar 23, 2020
Employees were very nice and helped with all my storage needs.
I was very pleased with their attention to detail and support.
Recommended: Yes
Peter B
Nov 23, 2019
Customer Service is Tops
Roz is fantastic and will help you get settled with whatever your storage needs are.
Recommended: Yes
Ayo
Oct 30, 2019
Love my storage space and this facility
One of the first things I have to say about this is the customer service. I love how efficient they were in explaining to me what I needed to know. Roz, was a great help to me. She even took the time to walk me through and showed me the sizes that suited me.
Recommended: Yes
David
Aug 29, 2019
Overal very pleasant experience.
Roz is a terific customer service rep.
Love doi g business with her.
Recommended: Yes
Tyrra
Jun 22, 2019
Great experience
Very clean and friendly staff
Recommended: Yes
Gail
Oct 04, 2016
I am totally satisfied!
Clean, customer sensitive, accommodating, generally a well run facility
Recommended: Yes
c del moral
Dec 07, 2015
great staff but small elevator small cart so stay off 2nd floor
The manger couldn't be more helpful and friendly. Such a pleasure. But moving in was horrible. The carts are so small even small dresser doesn't fit resulting in many more trips (and time). But one couldn't use a larger cart because there was only one single elevator. Getting large furniture like a couch was a bear. Awful time - dread moving out!
Recommended: No
Susan Valentino
Nov 07, 2015
I don't know what you want here.
Roz is very helpful and a friendly.
Recommended: Yes
Crystal
Nov 04, 2015
Recommended: Yes
Lorraine
Sep 18, 2015
Moving from old storage unit.
Like the location and cleanliness of Spare foot.
Recommended: Yes
Dennis
Sep 13, 2015
A very nice place to store your items
Customer service was great the man that helped me was very helpful ,very nice ,knew his stuff ....only thing I found was price for unit was a little pricey and how much I had to pay in advance to get a free month ... ""BUT OVER ALL GREAT""
Recommended: Yes
Mary
Aug 17, 2015
Recommended: Yes
Meghan
Jun 16, 2015
Would recommend
The woman at the front desk was new and not ready to be on her own yet so I spent about an hour registering my space, a process that should've easily been done in under 5 mins. But,she was VERY apologetic and what she lacked in competency she made up for in friendliness. The facility itself is brand new and very nice.
Recommended: Yes
