Dennis
Apr 20, 2024
Pretty easy. Right off highway
Easy access and climate controlled.
Recommended: Yes
Beverly
Jun 12, 2019
Excellent job with a complex move.
We had Oscars do a complex move of portions of our belongings to storage while we are doing a renovation. We had marked each box or bin with contents and the order they should be loaded on the truck so that we could leave the boxes belonging to our grown children in storage and we could access anything that might be needed immediately if we found that we'd made a mistake and accidentally boxed up something that was needed while the renovation was ongoing. The movers who came to are house were great about using our system, and checking with us if they found something that was missing any markings. Everyone was very pleasant to work with. Prices were excellent compared to prior moving that we had done with other vendors. I would highly recommend them.
The only complaint I can think of is that Oscars did not allow us to purchase extra insurance coverage for items in our art collection. We had to package them up and leave them in parts of our house that were not affected by construction which I would have preferred not to do.
Recommended: Yes
Elizabeth
Mar 11, 2019
Highly recommend
The manager was friendly and efficient, and the facility is extremely clean.
Recommended: Yes
benjamin
Jul 29, 2018
Clean, friendly
Made for a good moving experience, staff is friendly and helpful, unit was clean, facility is new. Sometimes big items were a little bit of a squeeze to fit in, but otherwise a good experience.
Recommended: Yes
Ed
Mar 24, 2018
Friendly, efficient and clean
The manager was very friendly and helpful, especially when the movers showed to unload my stuff. I got a concise rundown of all the long worded agreements, plus emailed copies in full. The entire move in process was pretty quick and easy.
Recommended: Yes
James
Nov 19, 2017
Very good experience
Holly was fantastic made the move very easy top quality all around and very secure
Recommended: Yes
Amanda
Oct 09, 2017
Very helpful and timely
Clean facility. Excellent customer service. Security and great hours.
Recommended: Yes
Shanley
Apr 13, 2017
CubeSmart made storage simple
As someone who has never used self storage before, I had no idea what to expect. CUBESMART went above and beyond. Clean safe and easy, I couldn't have asked for more. The manager holly was friendly and helpful and the price is very reasonable.
Recommended: Yes
teresa parkerson
Sep 03, 2016
selling my house
Very stress out and these lady's .are the best here at cubesmart unbelievable friendly and kind made my day
Recommended: Yes
Astrid Valentin
Aug 19, 2016
Very secure and clean!
The storage space itself felt very secure and clean and I didn't feel worried leaving my stuff there over the summer. Holly Carver was also very pleasant and answered every question we had in a timely manner!
Recommended: Yes
Youn ju
Jun 11, 2016
Amazing Experience!
Staff is helpful, facilities are clean, and the place is very secure.
Recommended: Yes
Justeane
Jun 01, 2016
Love it.
Great , clean units, friendly staff.
Recommended: Yes
Susan
May 25, 2016
Very Professional
Both of the women I spoke to were very helpful. They patiently explained any details I needed to know and answered all of my questions. The facility is clean, well-lit and secure. While you have to buy their locks, the reason was satisfactorily explained. The only negative comment I have is the fact that there is a rate increase after so many months. (I don't recall the time period in which this takes place.) This is the first time I've ever heard of a storage company that automatically imposes a rate increase for an existing customer regardless of payment history.
Recommended: Yes
STEVEN
Apr 26, 2016
An excellent experience
Access is smooth & easy. The staff is very helpful. Pricing is very good and the space is clean.
Recommended: Yes
John
Apr 05, 2016
Easy, price was very good, facility is clean and secure.
Recommended: Yes
Jacob
Mar 26, 2016
Recommended: Yes
Jacob
Mar 25, 2016
Great service, excellent facility
The staff was very nice, called me a couple of times to verify my reservation and describe all the costs. When I arrived, they were very nice, professional. The entire facility is locked with codes, including different access to different floors, so the security felt sufficient for what I am storing. The facility, granted, is relatively new, but it has been kept tidy and clean. Overall, I definitely recommend this storage unit.
Recommended: Yes
Christian
Oct 07, 2015
excellent customer service!
I was shopping around for a storage facility so I stopped by. After speaking to Holly I was sold,she is super helpful,you are lucky to have such a great employee! She went above and beyond to answer all of our questions.
Recommended: Yes
Bryan
Sep 15, 2015
Nice facility. Barbara was very nice, accommodating and very helpful!
From the start Barbara did a great job overall. She wasn't pushy, just very helpful answering all questions and getting us exactly what we were looking for.
Recommended: Yes
Sangyeul
Sep 02, 2015
The staff was kind and professional.
The facility was clean and well-securitied.
Recommended: Yes
Stephen
Aug 27, 2015
Customer service was exceptional, facility is clean and very secure, ease of access and use is very good
Recommended: Yes
Rafael
Aug 26, 2015
Secure, easy access, good customer service
Recommended: Yes
Susanna
Aug 02, 2015
This place is great!
The lady who helped us was friendly, helpful and kind. The place is as advertised: convenient and good value for the money (cheaper than places closer to Boston). Nice spacious, secure place, with air conditioned storage spaces.
Recommended: Yes
Paula
Jul 30, 2015
Recommended: Yes
Sabrina
Jul 13, 2015
Very Happy
Love this storage facility and the great customer service. They were very accommodating and helped me even though I needed a storage within a couple of days. They had a great discount and the monthly rent was the cheapest I had found. Definitely we recommend and use them again.
Recommended: Yes
Domenic
Jun 29, 2015
I am happy i found you!
It is a very nice and clean facilty and I will recommwnd to anyone I know that needs storage
Recommended: Yes
Nathan
Jun 22, 2015
Outstanding storage facility just north of Boston
This is a great storage facility with outstanding customer service. Although there are what seem to be some hidden fees, you just have to ask at the beginning so that you know what to expect.
Recommended: Yes
Abuline
May 06, 2015
This is my first time using any storage to store my valuables and I can say I'm very satisfied with my experience at this storage.
Recommended: Yes
Scott
May 05, 2015
Defiantly Recommend!
The facility is rather new so it is very clean, The location is wonderful and the staff was very friendly and helpful.
Recommended: Yes
Saurabh
Apr 29, 2015
Recommended: Yes
Jodie Carroll
Nov 09, 2014
Kristin was amazing!
Kristin was the individual that helped us and she was amazing!! This is my first time using a storage unit and she made it very easy! Kristin was very professional efficient! She deserves a raise.
Recommended: Yes
Lucille
Nov 06, 2014
Very nice experience, overall a very good choice. Thank you, Lucille
Recommended: Yes
Richard
Oct 03, 2014
Knowledgeable, helpful staff. Well maintained facility. Told what the rent-raise schedule would be up front!
Good experience.
Recommended: Yes
Lisa
Jul 01, 2014
Super helpful and friendly employee and a secure, safe, clean facility. Couldn't ask for more.
Recommended: Yes
Cynthia
Jun 27, 2014
Overall good experience. I showed up late in the day and was worried that I would not be able to get my unit. But the guy (Nate?) was very helpful and friendly and he stayed after office hours to make sure I had/knew everything I needed. The availability of dollies was awesome too! I'm very glad I picked this storage facility!
Recommended: Yes
Janet Guenther
Jun 16, 2014
VERY HAPPY
I dealt with Nate, who was the best person that I had met in trying to locate a storage facility. He laid out everything price wise, made himself available for any questions that I might have, had the quickest call back ever from my inquiry. I would recommend Cube Smart to anyone. Your prices were better than the others and your customer service sealed the deal.
Recommended: Yes
Paul
Jun 10, 2014
Good location and facility for a low price with a very helpful agent.
The facility is well kept, has easy access and good security. Online reservation were very straightforward and easy. The final reservation, review of facility and handling of paperwork was made easier. Although I suggest calling the facility agent directly ahead of time so you have all the proper supporting paperwork (license, insurance waiver etc....). The agent is very friendly and helpful and this will make this go smoother and quicker.
Recommended: Yes
Paul
Jun 10, 2014
Good location and facility for a low price with a very helpful agent.
The facility is well kept, has easy access and good security. Online reservation were very straightforward and easy. The final reservation, review of facility and handling of paperwork was made easier. Although I suggest calling the facility agent directly ahead of time so you have all the proper supporting paperwork (license, insurance waiver etc....). The agent is very friendly and helpful and this will make this go smoother and quicker.
Recommended: Yes
Terry
Jun 04, 2014
Great place. Nate is a very good agent
Signed up on line - easy - got a call back quickly - visit and paperwork was quick and easy. Agent - Nate was very courteous and knowledgeable. Last but not least - a good value for the room.
Recommended: Yes
Warren
May 26, 2014
Nate was very helpful on a very busy day.
Looks like a nice company to do business with.
Recommended: Yes
Laura
Mar 05, 2014
Great!
Recommended: Yes
Nicholas
Feb 04, 2014
Very helpful, did not have to wait on arrival to fill out paperwork, was able to have my friend move in while I was completing the paperwork. Orderly Fast helpful staff.
Recommended: Yes
Jonathan
Dec 03, 2013
The service was very good but I was upset because nobody had told me that I was required to buy Cube Smart insurance. Strikes me that it's unfair additional price that should be built into the fee. It's misleading and honestly, if I didn't have my truck packed - having left another facility - I would have gone elsewhere. I felt hostage to the insurance.
Recommended: Yes
態敬
Oct 15, 2013
Recommended: Yes
