Public Storage - Westford - 277 Littleton Road

It was a very easy transaction to rent a unit.

this company does a very good job at making it easy to rent a space.

Recommended: Yes

潇摯

Recommended for people looking for cheaper and secured storage

Recommended: Yes

Just what a storage space should be

No frills, just clean secure storage at a reasonable cost.

Recommended: Yes

Very good experience with the woman at the desk and moving in.

The rental experience was a bit confusing because I rented a unit on-line and when I saw it realized I did not need such a large unit. The woman at the desk helped me get it all straightened out. The move in was easy because carts were available to transport my items from the UHaul to the unit and the elevator was also always available. The storage unit was very clean as was the building. Having to get out of the car to put in entry and exit codes is not greatly convenient but not horrible either. Overall, I like this storage facility and would recommend it. (I already had another unit rented here.)

Recommended: Yes

Good for price

The light doesn’t work in my unit

Recommended: Yes

there weren't any push carts making the...

there weren't any push carts making the packing unpacking very difficult and time consuming

Recommended: Yes

Easy sign up and access

Compared prices of places around and this waanthe best. Decent price for the size i got..where other places were double the price for a smaller size!!

Recommended: Yes

Have rented a storage unit on two...

Have rented a storage unit on two separate occasions and each time the service was excellent. Great location

Recommended: Yes

Renting a storage unit is simple.

Renting a storage unit is simple. The prices are the lowest in the area. Access is fine. Wish there were more carts per unit. Light switches are hard to see. Staff Is extremely professional, friendly, helpful,.

Recommended: Yes

Affordable monthly cost, despite the insurance

Storage monthly cost was affordable, but mandatory storage insurance increases the monthly cost.

Recommended: Yes

Excellent experience

Excellent experience, clean and safe.

Recommended: Yes

Sandy was wonderful. Answered all questions and was extremely helpful and courteous. Would recommend this business to anyone.

Recommended: Yes

Sandy is a wonderful customer service rep. She was very helpful and very informative and I would recommend her to anyone to come to Public Storage

Recommended: Yes

Demi was amazing, very knowledgeable. She answered all my questions without hesitation. Public Storage is very clean and well lit. I found myself a new storage place! Thanks Demi!

Recommended: Yes

The storage units are very clean and well-maintained, access is convenient (even for units on upper floors), and the employees I dealt with (Sandy and Bob) were courteous, professional, helpful, and friendly.

Recommended: Yes

great experience!!!

great experience!!!

Recommended: Yes

Sandy offered a wonderful and helpful experience setting up the storage unit. Prompt and no issues! Would recommend for anyone in need of storage in the Westford area.

Recommended: Yes

Great experience.

The attendant we had help get our storage bin and contract in place was a peach of a person. There was a pretty long line of folks she was helping and she did an awesome job. My only complaint was the fence was broken on one of the sides and there was a huge pile of refuse overflowing a small trash bin. Everything else was great. Thank you for great service!

Recommended: Yes

Customer service! GREAT!

Bob was wonderful he worked around my work schedule so I can still get my storage after 5 because they don't rent storage after 5pm. He explain everything in full detail so I understand what am getting into lol. The area westford MA is very quiet and safe, the site is also very clean. I highly recommend this storage facility.

Recommended: Yes

Great service.

Very professional & courteous! Explained everything in detail.

Recommended: Yes

Needs improvement!

The facility is convenient and competitively priced however, the facility has maintenance neglect. One example is; the handle to open and close my unit is so corroded that if I am not careful I can cut my hand. There is also insulation hanging from the ceiling of my unit, along with the garage door weather stripping missing in the third-middle of the door.

Recommended: Yes

Fantastic Service

I needed a place to store my belongings with short notice and was in touch with the call center which the gentleman over the phone was super nice and made an appointment for me right away. The property manager contacted me just before my appt. and was very helpful in deciding what size storage unit I needed with my belongings and showed me two different units to choose from. I was impressed to find a freight elevator and carts to accommodate transporting my things. The security is awesome and the property manager and "Bob" went over and beyond helping me figure out things as far as locks and provided me with boxes that were stronger and better than home depot. Thanks Public Storage for being there and saving time and money when we needed you. I plan on telling all my friends who to go to when in need of storage space and excellent service. Scott Acton (Massachusetts)

Recommended: Yes

Units and service

I was able to reserve a unit only without a credit card or any invasive account building which was great. Bob, in Westford, was able to find my online reservation right away, double checked to see if there were any other units better or closer to entry for me. All in all a very easy, quick, informed set up and introduction to storage units (my first), was loading boxes same day too! Thanks!

Recommended: Yes