CubeSmart Self Storage - MD Baltimore Pleasant St

周慮歳

Thanks for all of the assistance with the move in.

Recommended: Yes

Right off the highway convenient quick

Elevator a bit janky bc in 150 yo building but staff is nice and all the new renovations have really improved the place. Front desk staff is lively and great surprisingly

Recommended: Yes

Greatest Storage Facility

Great facility! I have worked with CubeSmart before and enjoyed their professionalism. The ONLY thing I would nitpick is that I wish it was open longer hours. The staff person is GREAT!

Recommended: Yes

Professional, helpful, and courteous

The staff made sure I was taken care of and that I had a thorough sense of the facility.

Recommended: Yes

Awesome

I love this storage unit they are very professional and caring

Recommended: Yes

Old but cheap

Scary old building. Cheap! Staff is nice.

Recommended: Yes

Easy

Had a easy process. Price is non beatable

Recommended: Yes

Great price, friendly service

I rented this unit last minute, got a great deal, customer service is excellent. Friendly and helpful staff. Convenient garage parking with loading dock. Highly recommended.

Recommended: Yes

great price

beat everyone's price. Nice and convenient location.

Recommended: Yes

Good price and service

Great service and wonderful front desk service.

Recommended: Yes

The Best in town

Convenient , in and off the downtown 83 and back on it with out any confusion, I'm definitely going to tell everyone I know , if you need space Cubsmart has just what you need..

Recommended: Yes

Very friendly customer service, secure building

I was very happy all in all with the service and the unit size!

Recommended: Yes

Great price

Service was great , thank you.

Recommended: Yes

Would definitely recommend

Great facility! Very kind employees.

Recommended: Yes

It’s cool… bad parking

Parking needs to be better… other than that it’s ok

Recommended: Yes

CubeSmart

I went to this location several times over a two week period trying to get my reservation taken care of. They didn't have internet access to input anything into their system, find available units for rent. It was very frustrating!! Their phone system, during this same time also had issues, so you couldn't call to confirm anything. The only reason I continued with the reservation was the price, which was much cheaper than any other facility with the same size unit. Parking is tight near the loading docks. Personnel working this facility are nice. From what I've seen the location is clean.

Recommended: Yes

Great customer service here.

Parking area is the only negative about this location. The beams make it hard to maneuver large vehicles into parking spots.

Recommended: Yes

Best option in the Snohomish area

Very clean and access is easy! Pricing is very reasonable as well.

Recommended: Yes

Great customer service

I am glad to find this storage. A few reasons why I am writing this review: 1. Great customer service. Kim (and another person whom I forgot his name) were very helpful, friendly, and effective. 2. It took less than 10 minutes before I get my key to my storage. 3. The price is better than other storage in the area. I recommend this storage place.

Recommended: Yes

Easy check in and friendly and helpful agents

The agents were friendly and helpful. They made check-in a friendly experience. I was doing the paper work and my movers were directed to unit and were unloading before I finished with at the office. The facility was easy to navigate and the elevator going right to the floor from the un loading dock was a breeze for my movers. The unit was easy to find, clean and had good lighting.

Recommended: Yes

Good and helpful

Great and friendly customer service made it a pleasurable check in and booking experience.

Recommended: Yes

all good!

Easy to get to from 83, good loading dock area, excellent security, clean facility, excellent price

Recommended: Yes

I recomend this to everyone

100% clean friendly price cheaper then any where else very professional.

Recommended: Yes

They are cool

Sweet it is nice and there are really reserved...

Recommended: Yes

Excellent

Your customer rep was very helpful. I needed a bigger unit because of the design of the location and what was being stored. He quickly found another unit that was efficient for my needs and I was able to place everything into my unit nicely. Thank you for putting up the light over my unit because coming over the weekend by myself would have been creepy.

Recommended: Yes

Very Convenient

Big storage unit with many options. Conveniently downtown, with parking inside building (FREE!)

Recommended: Yes

Great place

Very friendly and clean and also good cost plus love the idea of climate control so furniture won’t get molded everything need far as packin’ is in the same facility

Recommended: Yes

Will definitely recommend to family and friends

Definitely a easy process and was just right for me

Recommended: Yes

Cheap and convenient.

Lady was friendly and fast check in. Unit was affordable and clean when I moved in. Like the inside loading.

Recommended: Yes

Nice place

Would use this place again clean well light

Recommended: Yes

Everything was great

The people were very professional and very courteous everything was great

Recommended: Yes

Inside parking is great!

Nothing but positive experiences. For a downtown location to have inside parking, and at this price, it's great.

Recommended: Yes

Great deal, capable staff, neat former flour mill.

Good people. Great price. Old bldg provides historic atmosphere, but no problems there. Advice: They don't pretend to be 24 hour, so it's best to make sure your schedule fits their hours, considering that morning/evening rush hours are in the same mix. Our needs and times of entry fit well, and we love the price, two freight elevators, and undercover loading/unloading.

Recommended: Yes

Great price and location

The store manager was awesome

Recommended: Yes

Very pleasant place

Clean very nice staff easy check in

Recommended: Yes

Awesome

You have to try them, you will be impressed.

Recommended: Yes

Great customer service and pricing

Great facility. Awesome customer service and pricing.

Recommended: Yes

So far it's been ok moving in. It could be better lit.

I had to speak to Allister regarding the smell on the first floor while moving in. I don't like that there is no place to put trash and that it is not properly lit.

Recommended: Yes

Low price and no fuss

The price was right and the ability to drive inside the building to load/unload/park is a downtown plus, solving weather and parking issues in a safe area. Six floors, two elevators to avoid congestion, and helpful staff. Traffic and convenient location offset each other for me, so I try to find non- rush hour times to gain advantage. Once a flour mill, the old, wooden floors add some benign bumpiness as you wheel your possessions to serve their banishment on a street called Pleasant.

Recommended: Yes

Was satisfied overall

The price was the best after looking for reasonable and affordable storage in Baltimore and close cities . I am satisfied with my experience

Recommended: No

A great value at a convenient location.

Renting an a apartment in downtown Baltimore is expensive. If you want a storage space, you have a great option because of this facility.

Recommended: Yes

Cubesmart is a ok storage place.

I looked at cubesmart storage facility and is were ok the price is ok and the location is easy to find the area isn,t bad to.

Recommended: Yes

i liked it, it is close to everything

i liked how secure it is

Recommended: Yes

Right price

I have paid higher storage prices.

Recommended: Yes

Great facility

The staff was patient and very friendly. Ample space for my stuff. The prices are the best around.

Recommended: Yes

Good service great price.

Everything great and the best pricing I have find in the region, may be I fibd the hours of operation in the office a bit short.

Recommended: Yes

Will definitely recommend!

Great storage space! Close to Hopkins campus and very accomodating.

Recommended: Yes

Excellent service

Great service fast service. Great pricing

Recommended: Yes

Gr8 pricing

The facility was clean inside the units are clean just a bad access point to enter the facility

Recommended: Yes

Easy and thorough, and great location!

The limited hours are really the only downside of this facility.

Recommended: Yes

Overall good experience

The hours and limited space for loading/unloading make this facility somewhat difficult, but you really can't beat the price. Staff were VERY thorough in explaining the terms and conditions, and even showed me multiple units so that I could decide which would work best for me and my situation. They were also EXTREMELY nice when I was running a few minutes behind. I was pleased with their customer service.

Recommended: Yes

Great customer service. Rapid in. And the space is very accessible

The space was clean and ready to move in.the space is also accessible. Great pricing and discount

Recommended: Yes

Just needs more light

Easy accessible to people renting

Recommended: Yes

Cheap

Great customer service, space could be a little cleaner though

Recommended: Yes

elevators did not work properly

people were very friendly and helpful

Recommended: No

Super efficient

It was a quick and easy process and the staff were very helpful. I would recommend this to a friend for sure.

Recommended: Yes

Decent facility for the price

Decent facility for the price

Recommended: Yes

It was fine

It wasn't the best facility and had a few problems with elevators but overall a good place for cheap storage.

Recommended: Yes

Good storage space for a good price

Easy to move in, people were helpful and friendly, seems secure, storage unit was even bigger than advertised

Recommended: Yes

Everything was fine

All went well with the move in

Recommended: Yes

Should have photos online

Small, old, holes in the floors. The elevators require a code, but doesn't allow you enough time to actually load your things onto it, before it closes on you, requiring you to re-enter the code. I booked the unit because of the cheap pricing, so you def get what you pay for.

Recommended: No

Cubesmart

My overall experience at your business was amazing, the customer service was excellent and she wasn't pushing for the sale. I will definitely tell my friends and family about Cube Storage.

Recommended: Yes

Good price

Staff was friendly. Great value and nice location.

Recommended: Yes

Great

Great price mlove that i got the first month free.

Recommended: Yes

Excellent customer service

Professional Staff, Easy instruction to follow to unload your items.

Recommended: Yes

Great place..Very nice staff!!!

Everyone has been great! Good customer service & friendly..

Recommended: Yes

Very big place

The manager was knowledgeable

Recommended: Yes

Ideal storage

If you're looking for low cost storage this is the place. You are limited to the hours of operation of the facility but the price of the units make up for any inconvenience.

Recommended: Yes

Best price around

Great price, good service, unit was clean but it is an older building so you can tell it's a little run down

Recommended: Yes

Easy move-in

Easy move-in, clean facility, economic pricing.

Recommended: Yes

my experience at CubeSmart was great

my experience at cubesmart storage was great, the customer service is excellent, the building was very clean and I was able to get the right amount of space at an affordable price.

Recommended: Yes

Great

Excellent customer service. Staff was very helpful

Recommended: Yes

Front desk customer service awesome, especially Sue -- over the top!

Front desk customer service top-drawer and accommodating. Large move-in "pressed the envelope" but Sue went over the top to accommodate our move-in. Facility has vintage wood floors in the storage rooms, excellent ground level lift to the elevator level, and good access to the storage areas, once you learn the sequence of entering codes and pushing elevator buttons! I would highly recommend the Baltimore facility for price, great customer service, and good storage facilities. So glad I move here from other more "sterile" locations. This has character!

Recommended: Yes

Excellent customer servive !! An a good price ..

I would use this place if i needed it.! An recommend to another person in need..

Recommended: Yes

A little dirty, but it'll work

Very helpful at the desk. A little trouble getting my access code to work twice, but everything worked out in the end.

Recommended: Yes

I had a good overall experience

Mr rich really helped me. There wasn't a question I couldn't ask. He made this transition run smoothly

Recommended: Yes

Pleased

Pleased with price, security, and customer service.

Recommended: Yes

Beautiful old style architecture. Wooden floors, manager, RICH, keeps this place spotless. Looking forward to a pleasant experience. Would recommend this establishment highly.

Recommended: Yes

Easy to navigate

I was very happy with the pricing and customer service

Recommended: Yes

I like it

It was clean an its run professional

Recommended: Yes

Knowledgeable friendly courteous staff good pricing great location overall a very nice place.

Recommended: Yes

I like where it is located

It could be accessible but I like its location

Recommended: Yes

Best price available

Nice manager, cheapest price. Facility not the cleanest but you're storing stuff there, not living there.

Recommended: Yes

reasonable

Very reasonable place to rent storage and covenant in downtown Baltimore

Recommended: Yes

The guy who help me with paperworks and how to use the code is an excellent worker and a cool guy

Recommended: Yes

Customer service was great, Rich appears on top of his game and pretty knowledgeable about the business but he is the only staff at the facility. The hours open for business pretty much ok

Recommended: Yes

Recommended: Yes

I relocated to Maryland and needed to store my items. Price is reasonable but service was lacking. The manager Rich was inconsiderate and slow with paperwork which caused my move-in to take longer than expected. Then he fussed about how long it took to move in after hours which he said was ok at first. How can you rush a customer to move in without furniture dollies available. He held auction same day and many customers were moving recently purchased items out which left no dollies available to use. I will keep my items there for a few months but will not recommend due to lack of professionalism by manager/owner.

Recommended: Yes

Ok

Recommended: Yes

Mr. Rich takes care of his property well. Calls you with all updates of your unit. Great space for prices! Moving equipment available. Very happy with the value I've received and will refer this facility to anyone

Recommended: Yes

The facility is very close to places that I do my business with. The hours fit right in with my busy schedule.

Recommended: Yes

Friendly staff and very accessible

Recommended: Yes

The manager Rich is outstanding. Very personable and helpful.

Recommended: Yes

It was very nice. Thank you.

Recommended: Yes

Recommended: Yes

I was not happy about putting my things in storage, but Mr. Rich made me feel better about it

Recommended: Yes

Fort Knox Storage

Manager found my new locker quickly, paper work was fast and complete, online price was very good, storage area was clean and easy to get to, move in dolly provided.

Recommended: Yes