Ruth Fisher
Sep 01, 2024
Easy check in and online payment options
Arrived to check in and was able to complete process via a phone call. Easy process fron start to finish.
Recommended: Yes
SMILLINGTON
Jul 31, 2024
Front desk has the best customer service
Front has the best customer service
Recommended: Yes
Win
May 25, 2024
Great
The price is great and space is clean.
Recommended: Yes
Win
May 23, 2024
Amazing
Very clean storage unit and good customer not the mention the amazing price.
Recommended: Yes
Dorothy Nelson
May 20, 2024
Great unit. Little hiccup but worked out amazing!
Everything was great! There was a slight issue but front handled it fast and then everything was great!
Recommended: Yes
Russell Harris
May 19, 2024
Overall my customer service experience was great
I would recommend prime storage to friends, family members and others on the unique encounter I had
Recommended: Yes
Tashany
May 13, 2024
Professional
Very friendly and efficient. Staff was accomodating.
Recommended: Yes
Russell harris
May 02, 2024
Good location reasonably priced friendly customer service рџ‘Њ рџ‘Ќ
Scale of one to ten great people topnotch service clean facilities what can I say I'm impressed by far
Recommended: Yes
MRR
Mar 20, 2024
Friendly
The staff here is the best. They were so friendly and showed me right to my unit. Last storage I used were not so friendly and I had to find my unit myself. Prime storage answered all of my questions and addressed all of my concerns. I think I will enjoy working with this company.
Recommended: Yes
Andrae Alexander
Oct 06, 2023
Getting storage facility was very smooth
Friendly employees very knowledgeable of what was available and prices, Getting paperwork done was quick and easy was able to move in the same day
Recommended: Yes
Cikiva peele
May 23, 2023
Good рџ‘Ќ
Great good awesome that's what's up
Recommended: Yes
William Frison
Mar 20, 2023
Be there directly
Is good the space I need thank you I'll be there in a little while to move stuff around
Recommended: Yes
Kameron Wilson
Nov 17, 2022
周慮歳
It is a decent place to store your belongings with reasonable prices
Recommended: Yes
Alfred Hughes
Nov 17, 2022
Worth the money
Good work, great service, storage units a bit small but it will do
Recommended: Yes
Moshe
Jul 09, 2022
Not for large RV
The lady in the office was VERY nice and helpful. I have a 32 ft RV and rented a 40 ft space - should be sufficient. But no - anther track was half way into my spot!! The road to the spot (and back) is quite narrow in some places, hilly with turns. The spot assigned to me was the last in a raw with other tracks. The track in the spot ahead of mine was half into my spot (he had no choice the track ahead of his was also half on his spot). I was told I could park past my spot as well. However being the last in that raw right at the turn to that area will guarantee another car/track to hit my RV. Terrible spot, terrible policy allowing vehicles to spill over to parking spots that are not theirs.
Recommended: No
Lauren Tracy
Jan 29, 2022
Pricing and contracts are very affordable and reasonable
An amazing storage unit thank you for all your help Steven professional and polite rates are great I would definitely be referring to all my friends and business associates
Recommended: Yes
Lauren Tracy
Jan 29, 2022
Most amazing manager Stephen made the experience absolutely wonderful
Not only was the manager Stephen polite professional and funny but he was also very adamant in fixing our unit who's prior owner left majority of their personal items in there so he cleaned it out as quickly as he could while other customers were there that he had to help amongst other things since it was just him working so I would say I would give barefoot definitely five stars and recommend them to anyone and everyone who needs storage units thanks again Steven.
Recommended: Yes
Amir Mirheli
Dec 28, 2021
Limited access time to the storage facility.
It would be more convenient if the access time to the faculty would be expanded.
Recommended: Yes
Amanda Gollar
Dec 23, 2021
No issues
No issues, everything exactly how it should be n great prices!
Recommended: Yes
Seth
Oct 04, 2021
Great Price!
Great price and the right amount of space I needed for my things.
Recommended: Yes
Mwanawa Houston
May 21, 2021
New customer
Overall good service. Knowledgeable customer service rep
Recommended: Yes
Lynell Williams
May 08, 2021
Great
Customer service was fast and easy. Unit was me new.
Recommended: Yes
Sajani
May 02, 2021
The customer service was excellent.
The customer service was excellent.
Recommended: Yes
Theresa stevens
Apr 29, 2021
It's perfect for my needs
great place..right price..only thing is the insurance...its inside where the likelihood of someone getting into it is very slim to none..it should be an option or the limits should like 1000 for 5$..2000 for 10$ and do on
Recommended: Yes
Shannon kellam
Apr 26, 2021
Love it
very nice people love how the people help me out
Recommended: Yes
Shannon kellam
Apr 26, 2021
love love love
That was very helpful went over and Beyond to help me find my storage space storage spaces nice and clean
Recommended: Yes
Deborah Hart
Apr 25, 2021
Wonderful
This was a wonderful experience. I want online and Reserve to space when I got there they was ready. Show me the unit came inside took about 10 minutes did the paperwork. I load my things in and I left. They were very professional very polite everything was easy everything was nice and clean. And a wonderful price also. I recommend if anybody need a storage area this is the place to go.
Recommended: Yes
E Robertson
Apr 20, 2021
Personal Attention, Convenient Solution
There are two Prime Storage installations within 3 blocks on Wilkens Ave. This is the one at Caton Ave.
I had reserved 10x10 and paid, using Spare Foot online. Stephan called immediately from Prime to say "Hi" and offer assistance. When I arrived, we talked, and I found a better fit would be a 5x5. He quickly and correctly changed my internet error into what I actually needed. He let my workers load the unit while we went to the office for this.
Pleasant, efficient, economical. I'm satisfied.
Recommended: Yes
Lenny
Apr 19, 2021
Excellent Customer Service
Excellent Service
Very Helpful
Recommended: Yes
ken weston
Mar 29, 2021
an OK place to keep my stuff
staff was helpful and responsive
Recommended: Yes
Fatmata
Feb 24, 2021
No comment
The door of the units is very very difficult to open
Recommended: Yes
Sherne Jones
Feb 02, 2021
I am very pleased to say that this place satisfies all of my needs
My experience was convenient with super fast (same day) service. Their front desk Customer service guy is outstanding, he is very professional and caring. I would definitely recommend anyone whoтАЩs looking for a storage unit company they can trust ЁЯТп
Recommended: Yes
Phyllis Stromberg
Jan 04, 2021
The guy in the office was so nice and very helpfully.
The guy in the office was very nice and very helpful. The price was was very reasonable. Hope and Pray it stays at this price .
Recommended: Yes
A Terry
Dec 16, 2020
Great location and service
Excellent professional customer service provided by Steve
Recommended: Yes
Michael
Feb 02, 2020
Everything was great until I saw the unit. It is a wood door.
The service was good and so was the deal I got.
Recommended: Yes
Eric
Aug 21, 2019
Great customer service
On site staff was very friendly and eager to satisfy my needs as a customer
Recommended: Yes
Akin
Apr 01, 2019
Yes yes
Good good good good day for y’all
Recommended: Yes
Brittany
Dec 02, 2018
Convenient
It's a good location and favorable price. Loved that the first month was $1.
Recommended: Yes
NATHAN
Nov 19, 2018
Good price and easy access.
Close to I-95. Keypad access to gated storage facility.
Recommended: Yes
Erika
Jul 14, 2017
top notch
Everyone was so nice and helpful
Recommended: Yes
