Public Storage - Baltimore - 820 Kent Ave

820 Kent Ave
Baltimore, MD 21228
31 reviews
E-RENTAL
Rent online, skip the counter and go straight to your space.
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$32.00 - $149.00
Available Units: Show All
5' x 5' Unit

Climate controlled, Swing door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $32.00
per month
$43.00
No CC Required
Reserve
5' x 5' Unit

Climate controlled, Roll up door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $38.00
per month
$51.00
No CC Required
Reserve
5' x 5' Unit

Climate controlled, Swing door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $41.00
per month
$54.00
No CC Required
Reserve
5' x 10' Unit

Climate controlled, Swing door, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $45.00
per month
$60.00
No CC Required
Reserve
5' x 10' Unit

Climate controlled, Roll up door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $52.00
per month
$69.00
No CC Required
Reserve
5' x 10' Unit

Climate controlled, Roll up door, Floor 1, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $58.00
per month
$78.00
No CC Required
Reserve
8' x 10' Unit

Climate controlled, Roll up door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $73.00
per month
$98.00
No CC Required
Reserve
8' x 10' Unit

Climate controlled, Roll up door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $94.00
per month
$125.00
No CC Required
Reserve
10' x 10' Unit

Climate controlled, Roll up door, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $93.00
per month
$124.00
No CC Required
Reserve
10' x 10' Unit

Climate controlled, Roll up door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $116.00
per month
$154.00
No CC Required
Reserve
10' x 15' Unit

Climate controlled, Roll up door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $105.00
per month
$140.00
No CC Required
Reserve
10' x 20' Unit

Climate controlled, Roll up door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $149.00
per month
$198.00
No CC Required
Reserve

About

Features

  • Elevator available
  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Email billing available
  • First of month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, AMEX, Mastercard, Discover)
Nearby Storage Facilities
Extra Space Storage - 0775 - Baltimore -...
6100 Rossville Boulevard Essex, MD 21221 Essex MD 21221 | 14.00 miles away
View Facility
Public Storage - Dundalk - 8800 Wise Ave
8800 Wise Ave Dundalk, MD 21222 Dundalk MD 21222 | 14.60 miles away
View Facility
Public Storage - Laurel - 14950 Bowie Ro...
14950 Bowie Road Laurel, MD 20707 Laurel MD 20707 | 14.70 miles away
View Facility
Extra Space Storage - 8546 - Cockeysvill...
11150 York Road Cockeysville, MD 21030 Cockeysville MD 21030 | 14.80 miles away
View Facility

Frequently Asked Questions

What is the average Star Rating or Review from previous customers at the Public Storage - Baltimore - 820 Kent Ave at 820 Kent Ave?
On a scale of 1-5 the Public Storage - Baltimore - 820 Kent Ave at 820 Kent Ave receives 4.5 out of 5 stars based on 31 reviews.
Does Public Storage - Baltimore - 820 Kent Ave at 820 Kent Ave offer climate Control Storage?
Yes there are 12 size options for climate control storage units at the Public Storage - Baltimore - 820 Kent Ave at 820 Kent Ave.
What is the cheapest storage unit option at the Public Storage - Baltimore - 820 Kent Ave at 820 Kent Ave?
The cheapest storage unit option is $32.00 per month. That is a month to month lease that you can discontinue at any time.
What are the hours the gate is open for access at this facility?
Gate is open Daily 6:00 AM - 9:00 PM
Is the Public Storage - Baltimore - 820 Kent Ave fenced and lighted?
Yes, the facility is fenced and gated.
Are there security cameras on site at Public Storage - Baltimore - 820 Kent Ave?
No, there are not security cameras on site.
Are there moving supplies for sale at Public Storage - Baltimore - 820 Kent Ave?
Yes, there are moving supplies available for sale at Public Storage - Baltimore - 820 Kent Ave
What type of payments are accepted at Public Storage - Baltimore - 820 Kent Ave?
Payments that are accepted are cash accepted, checks accepted, credit cards accepted (visa, amex, mastercard, discover).
Are handcarts available to assist with moving at Public Storage - Baltimore - 820 Kent Ave?
No, handcarts are not available.
Is there a military discount at Public Storage - Baltimore - 820 Kent Ave and if so how much?
No.
Is there an elevator at the Public Storage - Baltimore - 820 Kent Ave?
Yes, there is an elevator available.

Customer Reviews

4.5 out of 5 stars - based on 31 reviews
Donna White Apr 26, 2024

Great experience

I received all of my information electronically, and my pass code the day of move in. But the great part was, the counter person was the Most professional young man. He had me follow him to the units, made sure I received my information and instructions on getting into the facility. His tone was so comforting and professional. He really left a positive and lasting impression.

Recommended: Yes

John Blackwell Dec 31, 2023

Need to store some stuff until I get a bigger place

Ty and Colleen were great. Cheerful,knowledgeable and helpful

Recommended: Yes

Brian G Apr 23, 2023

They hike prices quickly so have to switch units too often.

Just like the cable company you have to always be switching to keep inexpensive pricing.

Recommended: Yes

Jamila Jan 14, 2021

No Complaints So Far

Needed new storage facility as old one was hard to access and too expensive. This new facility already seems like a step in the right direction. So far, the customer service has been quite satisfactory and respectful. I got a good deal on a unit that meets my needs, and I can easily gain access as needed. Very happy so far.

Recommended: Yes

Crystal Wells Dec 02, 2020

nice location- easy contract

NO thrilled with have to get out of my vehicle to enter/leaving the gated community. Also the open ceiling make me wonder about the security of my items.

Recommended: Yes

Claudia deLeon Sep 18, 2020

Overall the storage facility is fine

Overall the storage facility is fine. Its secured but the fact that the carts are locked is ridiculous. You have to get back in the car and drive to the office to request a key. So that means if you go to your unit before or after hours, you cant get a cart! Its ridiculous!

Recommended: Yes

Denise Skidmore Taylor Jun 09, 2020

Moving in with relative, lost job in pandemic cant pay my rent at my apt!

Everything involved in getting unit from online reservation and payment to puuting my lock on went amazingly well. HASSLE FREE!

Recommended: Yes

Lesvia May 17, 2020

Fast service, and convenient.

It’s in a good location, seems that they take security seriously which makes me feel confortable.

Recommended: Yes

Debbie May 12, 2020

The hours work for me.

The hours work for me.

Recommended: Yes

Jasmyne Mar 31, 2020

Great facility

The employees were friendly, professional, and very accommodating!

Recommended: Yes

Mark Jan 14, 2020

The facility is very clean

The facility is very clean. Oh my questions were answered the staff is very friendly and everything was explained completely. Rob is the manager and he will take care of you.

Recommended: Yes

Luis Dec 20, 2019

Awesome team very welcoming and professional

Nothing but great customer service from the team. Rob showed great leadership skills as he helped throughout the whole process. Both team members there were awesome support. Very patient and understanding. The team will make sure you get what you need instead of trying to just push you into a unit for a mark up price. They are very honest amd understanding to all as i seen them interact with other customers. Great team and i hope you guys continue thriving in your success.

Recommended: Yes

Robert Dec 17, 2019

The customer service exceeded my...

The customer service exceeded my expectations as did your website and on-line capabilities. The facilities met my expectations.

Recommended: Yes

Sharron Jernigan Dec 12, 2019

I had an awesome experience

I had an awesome experience. The facility manager was very nice and helpful.

Recommended: Yes

Patrice Greenperry Jul 03, 2019

Awesome!

Nikki was awesome!

Recommended: Yes

Antionette Jackson Jun 24, 2019

First impression is always the last...

First impression is always the last impression...the Storage representative was awesome.Very informative, helpful, and caring...It's that customer service that keeps customers coming back.. Beautiful lady....The one that took my storage application

Recommended: Yes

Jeff Paulson Mar 26, 2019

They did a great job!

They did a great job!

Recommended: Yes

Kimberly Holifield Oct 25, 2018

Elevator broke which made moving a...

Elevator broke which made moving a little difficult and the lack of avail carts

Recommended: Yes

Shawnta Clark Apr 17, 2018

The staff is awesome

The staff is awesome. They were very helpful.

Recommended: Yes

Deborah Jan 05, 2018

Everything went well

Everything went well. We were taken care of promptly.

Recommended: Yes

Sharon Brown Sep 18, 2017

My experience at Public Storage at Security and Catonsville was very professional. The staff was very helpful, pleasant and patient. I rented a few storages and haven't had any problems. I'm very satisfied and would recommend Public Storage to another person.

Recommended: Yes

Sandra Tay-Kwamya Aug 21, 2017

Keith, the property manager who assisted me, was very pleasant and helpful.

Recommended: Yes

e brown Jul 06, 2017

This particular site has the most helpful staff. They are very willing to assist. I tip my hat and give my appreciation to the manager Keith. He has the most patient demeanor when being asked a multitude of questions. I come to the site to pay my bill in store and I notice everyone gets the same attention. This gentleman really knows customer service. I had questions regarding a rental increase which I just couldn't understand. I questioned having to keep the insurance which he made me understand was required. After the explanation he advised me of another option,to contact my insurance company to see if there is a clause for coverage of a rental unit. PERFECT!!!! He didn't let me leave unhappy and with an option that may benefit me. I really appreciate him. I was addressed and treated like I mattered. Thank you Keith

Recommended: Yes

Dan Reese Jun 18, 2017

Ashley took care of me, helping explain all the various options and even helped me think of things I didnt even think about. great service.

Recommended: Yes

brandon simms Jun 07, 2017

The staff was very friendly and made my renting process quick and simple. They helped me find the storage unit that perfectly fit my needs. The building and the grounds were clean.

Recommended: Yes

Janice Bright Apr 05, 2017

very helpful and friendly staff

very helpful and friendly staff. they worked with me and the service was very very good.

Recommended: Yes

Ashley Jacinto Aug 24, 2016

Great experience!

We were road weary and in kind of a hurry when we showed up to Public Storage on Kent Ave in Catonsville, MD. Cassandra was efficient, friendly, wuick and funny! She answered all of our questions, and even drove over with us to show us the space and where the carts were. Very wonderful lady!

Recommended: Yes

M. Sr. Jul 03, 2016

Hospitable

Clean, safe and reasonable in pricing.

Recommended: Yes

Charles Dorsey Jr Mar 15, 2016

Great storage at Great prices

I feel good about storing my valuables and I got a good price.

Recommended: Yes

Deborah Crawford Jan 06, 2016

Fantastic

When I reserved this space I had no ideas of how big it was. After I started my moved, I didn't know how much I collected over the years. I like the inside storage units better than the instead of the outside storage mainly due to bad weather. This is my first time dealing with Public Storage.

Recommended: Yes

Robyn Mills Mar 17, 2015

The staff at this location is great and helpful

Move in went smooth and everyone seems to be pleasant and helpful.

Recommended: Yes

Powered by SpareFoot