Randall
Mar 03, 2023
Nice staff horrible mechanics
None of the gates work but the very last exit gate, I’m a new customer and a lot of old customers seemed to be very irritated with this location and how it’s operated.
Recommended: No
Sam Stockes
Mar 03, 2023
Amber Pierre
I truly enjoyed the level of professionalism and the attention to detail from Amber. She was extremely efficient and brought me peace within this process. She answered each question in great detail and was extremely patient. She was also very knowledgeable and provided me exceptional service!!! Thank you Amber!!
Recommended: Yes
Marcus Jackson
Sep 28, 2022
Nice So Far
Loved the online move in process. Everything was seamless!
Recommended: Yes
Sherri Oakley
Aug 27, 2021
Easy access, very clean and great spacing between units.
Was very impressive at the cleanliness of the facility. The easy access into the building and the room to manuever a cart to get your belongs to your unit. The two employees I've met so far are very helpful and courteous. I have used a few other storage units before but non as impressive as this one. Would highly recommend to my friends and family.
Recommended: Yes
Reginald Mayfield
Nov 03, 2020
Love the no contact check in...just...
Love the no contact check in...just wish employees would answer phones.
Recommended: Yes
Lisa Moses
May 04, 2020
5star
5star. Excellence customer service
Recommended: Yes
Valinda Clark
Jan 11, 2020
So far so good
So far so good. I have no complaints.
Recommended: Yes
Michelle H
Aug 24, 2019
Safe and secure
Reserving my unit online was fast and easy. I had a call from public storage within minutes to confirm my appointment. Upon arrival, I was greeted with a smile and the staff was pleasant and helpful. The unit was perfect for what I needed. The place is well lit and there are carts available to help you move things to the unit. The only reason I didn't give 5 stars is that the A/C is not working well ans I paid for a climate controlled unit. Per the staff it is being worked on.
Recommended: Yes
Melvin Hayden
Jul 23, 2019
Unit was clean and convenient
Unit was clean and convenient Customer service was great
Recommended: Yes
Vivint Customer
Mar 21, 2019
Great customer service!!
Great customer service!!
Recommended: Yes
Sharon Wheeler
Mar 06, 2019
Excellent Service
I would like to thank Ms. Felicia for her excellent customer service. She turned what would had been a stressful situation into a pleasant experience. I would recommend this public storage to all my family and friends that have storage needs!
Recommended: Yes
Avis Ryan
Mar 01, 2019
Branch Ave Storage in MD
Miss Felicia was so helpful..Awesome customer service!
Recommended: Yes
Storage Unit G
Mar 01, 2019
need better ventilation units
need better ventilation units
Recommended: Yes
Anonymous
Jul 18, 2018
Very professional staff
Very good value and services for my storage needs.
Recommended: Yes
Lysandra Mandry
Apr 04, 2018
Overall the price and value are good
Overall the price and value are good. Units ceilings need work soon.
Recommended: Yes
Jamese Nolon
Apr 04, 2018
I received excellent service and would...
I received excellent service and would recommend this location to anyone.
Recommended: Yes
Chrystal Myers
Oct 23, 2017
Manager was very knowledgeable
Manager was very knowledgeable. Made me feel comfortable & secure about my belongings.
Recommended: Yes
Diana Price
Sep 21, 2017
The ladies at the front desk were very ...
The ladies at the front desk were very helpful. Thanks again ladies
Recommended: Yes
Alisha Endre
Sep 15, 2017
Donna and Jamie were great. No complaints! The store room smells wonderful btw.
Recommended: Yes
Darryl Bradley
Sep 13, 2017
When i came in Christina was very helpful she explained everthing to me also made sure this unit will work for my items. Great customer service. And i must say the property is very cleaned.
Recommended: Yes
Jackie Terrell
Sep 12, 2017
Chelsea did an outstanding job in explaining the rules of the storage. She also suggested that I purchase protection for my furniture. Overall Chelsea customer service skills were superb!
Recommended: Yes
Lowell Grier
Jul 11, 2017
The staff here Ms. Ann & Felicia are a very helpful and wonderful. I was treated like family, with all my needs met, given the correct size storage area and everything was explained to me in detail.. Ms. Ann thank you so much for all your help.. Ms. Felicia, is just too funny, thank you so much.. Thank y'all!!!!
Recommended: Yes
Felecia Michele
Jul 08, 2017
I was pleasantly greeted right away by Chelsea at Branch Ave. Public Storage today. She was very helpful and thorough in assisting me with my storage unit needs. The facility was neat, clean, and sufficient. Overall friendly environment. I really appreciate good customer service and the offer to be flexible if I needed to upgrade or downsize to another unit. Keep up the great customer service!
Recommended: Yes
Reginald Grier
Mar 28, 2017
Got me what I needed.
Great staff, clean secure location. Period.
Recommended: Yes
Jeff Jones
Dec 06, 2016
Exactly what we wanted
Felicia was a great help, and very professional. The space and access was exactly what we needed... Thanks!
Recommended: Yes
Ms Neal
Oct 05, 2016
Great Manager and Staff
I love the Clinton location. I was there sometime ago and Felicia was the best then and still is. She is always willing to go the extra mile to make sure all customers are happy and satisfy. I would love to work under her. The two young ladies that were in training and the other young lady, were so nice and polite as well!! I will continue to use this Public Storage whenever I need too. Great place and always so clean!! Thanks for everything ladies!!
Recommended: Yes
Tiffany Cleveland
Jun 29, 2016
Great customer service!
This is a clean facility and well monitored. Definitely would rent here again.
Recommended: Yes
Samuel
Sep 16, 2015
Ashanti provided Excellent Service !!!
Pleasurable experience Thanks to leasing consultant Ashanti. Even though I arrived at the facility so close to closing Ashanti was optimistic, still so willing to work with me to lease a unit, she stayed professional, accommodating, and ensured she explained step by step of the lease documents and procedures for leasing the unit. The facility was clean and well maintained. Ashanti went above and beyond to ensure she achieved 100 % client satisfaction. If you lease from this public storage ask for her it will be a pleasurable experience.
Recommended: Yes
