Jeffrey E Wilkerson
Aug 05, 2023
Unbelievable customer service
Simply the best example of professionalism
Recommended: Yes
Georgia Sharp
May 06, 2022
Carrie was very informative and helpful!
The storage facility is very nice and convenient!
Recommended: Yes
Garfield
Aug 30, 2018
Good. No problem.
Everything was great.. No complaints
Recommended: Yes
Isaac
Jul 30, 2018
The staff at Fort Knox Self Storage were pleasant, supportive and courteous
I truly lucked out when I stumbled upon Fort Knox Self Storage. In all my years I have never rented a storage space before. But as I transition once again in life, I needed a place to store the majority of my belongings. I called a number of storage facilities but decided to pursue this one as pricing and location seemed to fit my needs. Boy am I glad that I did! Looking for a storage facility that is accessible while being fairly inconspicuous? Look no further. This is the one. I am very satisfied with my decision.
Recommended: Yes
Justin
Jul 22, 2018
Rented unit
Friendly staff and affordable rates
Recommended: Yes
scott morrison
Apr 03, 2018
Do NOT Use this place!!!!
There is no one there to assist you and the garage they rented me is almost impossible to pull open and the latch wont close for me to lock it!!! No climate control and no service as Jason isnt here and no one asnwers the pjhone!!! I have not been able to get in to my unit as I cant lock it. NO one answers the phone and its 1 pm in the afternoon so no one is there !!
Recommended: No
Kris
Nov 23, 2017
Good location
Over all good location , size not bad .
Recommended: Yes
Kris
Nov 23, 2017
OK. Could be cleaner
Clerk was great, only drawback was the unit was not cleaned from the previous Tennant. Screws and nails everywhere along with miscellaneous detritus.
Recommended: Yes
Sarah
Nov 01, 2016
Moved in 10/29
It could have been cleaner, but that girl who I spoke with was very helpful.
Recommended: Yes
LAWRENCE
Mar 30, 2016
good experience
Unit had dirt and accumulated leaves, overhead door hard to pull up & down, locking mechanism rusted and difficult to use
Recommended: Yes
Zipora
Mar 16, 2016
Very friendly and great customer service.
Recommended: Yes
Luis
Jul 27, 2015
It was good. Customer service was great.
Recommended: Yes
敬業慮
Jul 08, 2015
The staff was very helpful and made me feel welcome
They were so professional and nice and made my move easy
Recommended: Yes
Robert
May 29, 2015
Dylan was awesome to deal with. Great person. Thank you, Dylan.
Recommended: Yes
Joey
Apr 27, 2015
Manager went out of her way to find me the right unit to fit our situation.
Recommended: Yes
Jason
Apr 17, 2015
It was ok the guy at the desk was anice fellow not sure what to say it's a storage unit not a brand new car it's average overall nothing bad nothing great
Recommended: Yes
Michael
Mar 23, 2015
Kara was outstanding.
Recommended: Yes
Mark
Mar 19, 2015
Was seen and shown a unit immediately. Very helpful and easy.
Recommended: Yes
Jennifer
Mar 19, 2015
Great job.
Recommended: Yes
Stephanie
Mar 16, 2015
The property manager (Dylan) was excellent. He took time out of his personal day to help me make a payment when the kiosk would not work for me.
Recommended: Yes
Janice
Mar 16, 2015
Recommended: Yes
Shawn
Mar 14, 2015
Rented a unit 2 months ago for a move and all the staff were very helpful. (Even helped me get a hold of the rental truck from the other site.) Will recommend.
Recommended: Yes
Shawn
Feb 17, 2015
Great customer service. Very polite and friendly.
Recommended: Yes
Shawn
Jan 26, 2015
Recommended: Yes
Chris
May 25, 2014
Quick and simple.
Recommended: Yes
Karen
Jun 04, 2013
The woman that helped us went above and beyond what was expected when we discovered we had miscalculated the size of the unit required. She rolled up her sleeves without even asking and if it had not been for her, we would have had a serious dilemma. Oh, and did I tell you that the temperature was in the mid 90's? She deserves and gets our highest praise.
Recommended: Yes
Bernadette
Apr 10, 2013
easy process
I was relocating from another state and needed to store items when the office wasn't open. Michael took care of the paperwork via phone and email, which was a great help. The price was a good bit higher than what I was used to in other places, but seems to be average for this area. The site is secure and in a convenient location.
Recommended: Yes
jerome
Feb 28, 2013
great service...
whenever i called for assistance, michael martin is always a great help. he politely take my payment over the phone and answer all my questions...
Recommended: Yes
jerry
Feb 22, 2013
i rented a promo unit, now im hearing that when it goes up, the price is going to jump to the regular price. mind you, there is no mention of this when u sigh up. i was told that when when the monthly price goes up it would be by 5 to 8 % now im just watching to see what happens
Recommended: Yes
Bob Berberich
Feb 20, 2013
Great conditions & staff
A++++ Perfect in every way, helpful staff & great building
Recommended: Yes