Joseph Lopes
Dec 15, 2022
Professional & friendly customer service.
Competitively priced storage units conveniently location to Rt 15.
Recommended: Yes
Evie
Aug 30, 2022
Great Place
I was happy with the price! Great location. Clean!
Recommended: Yes
James Q Martin
Jan 25, 2021
Easy move in, clean facilty
Facility was clean, finding unit was easy thanks to directions from manager. Manager was friendly and made life easy.
Recommended: Yes
Scott Mitchell
Nov 11, 2020
Experience was nothing but positive
Experience was nothing but positive. Staff was helpful in providing the right size unit for our needs.
Recommended: Yes
Kenny Cox
Mar 31, 2020
Great customer service at the frederick...
Great customer service at the frederick location off of Monacacy Blvd. Jenn was very helpful and professional.
Recommended: Yes
John Sica, Frederick, Maryland
Mar 09, 2020
Easy.
Our office need some storage space while we completed renovations. Jennifer and the whole Public Storage facility process made it easy to schedule an inspection, and sign up for a unit. You need only take it for as long as necessary. The facility is convenient and easily accessed.
Recommended: Yes
Ophel
Feb 25, 2020
This is my second unit at this...
This is my second unit at this location, and I couldn't be happier!
Recommended: Yes
Jeff Shriver
Sep 11, 2019
Very polite and helpful people
Very polite and helpful people, the facility is very
clean and secure. Will definitely recommend Public
Storage to my friends and family
Recommended: Yes
Michael Odonnell
Feb 26, 2019
Very helpful and nice facility
Very helpful and nice facility. Good price!
Recommended: Yes
Craig Timmermann
Dec 03, 2018
Great service...
Great service...
Recommended: Yes
Shelia Washington
Jul 30, 2018
Great customer service
Great customer service. Only negative is the front gate has been down for some time and it would be convenient and easier if you could drive up and not have to get out of your car to put in code.
Recommended: Yes
Christopher Parker
May 21, 2018
Great location
Great location, fair price, great customer service. The place seems very secure and is always clean too. Thanks for the superior service.
Recommended: Yes
Jessica Hrouda
Apr 13, 2018
Great experience moving into our unit...
Great experience moving into our unit today with Sam! She was courteous, knowledgable, and we were in and out in 20 minutes with keys to the property that will hold our belongings for a short period of time. Thanks again Public Storage!
Recommended: Yes
Nancy Valin
Feb 21, 2018
Samantha was so helpful and helped me...
Samantha was so helpful and helped me find the right unit at the right price. This place is clean and secure. I highly recommend this facility.
Recommended: Yes
Vicki
Jan 16, 2018
It's a typical storage place
It's a typical storage place; gated and clean. However, there was broken glass in the drive near my building, and it was still there the next day when I brought stuff to my unit.
Recommended: Yes
Christopher Adams
Oct 12, 2017
Friendly Staff, Quick and Easy Set Up
Sam was friendly and explained everything quickly and clearly. Getting set up with a storage unit was quick and easy.
Recommended: Yes
Chris Adams
Oct 12, 2017
Friendly staff. Clean facility. Easy access. Everything as you'd expect it to be! Excellent!
Recommended: Yes
Bob Haverty
Sep 28, 2017
Went in to ask questions about renting a space. Samantha was extremely informative and helpful, answering all my questions. The facilities are very clean. Definitely going to store here within the near future.
Recommended: Yes
Ashley Moore
Sep 17, 2017
I came in to rent and the property was great! Bethany was able to assist me and clarify all of my questions. Bethany made my 1st time renting storage very easy!! I look forward in doing more business with Public Storage. Thank you Bethany for all of your help.
Recommended: Yes
James Pryor
Jul 12, 2017
The facility is only a few years old so it's nice. Access hours are too limited and they lock up the carts after office hours (I'll never understand why since they're behind security doors and under video surveillance) so if you need to move anything heavy you need to plan for that.
In the "climate controlled" area, the only part of the climate that is monitored is temperature. Humidity levels are routinely over 60%, which is perfect for cultivating mold on your stored items. For small items that you want to keep mold free, you can put them in a sealed container with some damp rid, but for larger items like furniture you may be taking a risk.
The facility has a distinctive, possibly mold-related, smell (also in the climate controlled area) that sticks to items stored there. If you're sensitive to things like this, you'll want to vacuum pack anything you're storing there.
Recommended: Yes
Alfredo Giordano
Jun 07, 2017
Manager was friendly and very helpful ...
Manager was friendly and very helpful in finding the right unit for our needs.
Recommended: Yes
Ronald Hildebrand
May 24, 2017
I was very pleased with the ...
I was very pleased with the professional attitude that your staff displayed on both times I was there! Initially, when I signed for the unit that my son had reserved for me, and secondly, when I requested for a second unit in close proximity to the first unit. Christy, in particular, went out of her way to provide me with the additional unit.
Recommended: Yes
Victoria Morse
Apr 04, 2017
Overall great
Overall great. However, the security gate was broken the last two times I visited.
Recommended: Yes
tracy
Mar 28, 2017
Great service
Personal and attentive.
Recommended: Yes
Annemarie Hunter
Dec 24, 2016
So far, so good
First time renting a storage unit. New location, good price. Easy access. Clean. Very friendly and efficient service.
Recommended: Yes
Traci Novelli
Dec 13, 2016
Great customer service..
Wonderful customer service..
Recommended: Yes
Lynne P
Dec 13, 2016
wonderful experience
Christie could not have been more helpful! Easy process, no time at all to set up.
Recommended: Yes
Strijah Dews
Nov 16, 2016
Awesome
Chrissy was awesome
Recommended: Yes
Jeff
Nov 03, 2016
Great Experience
The facility was clean, well maintained and easy to navigate within the grounds. The reservation process was quick and easy.
Recommended: Yes
LHale
Oct 29, 2016
Great experience
Excellent facility, very competitive rates, and a proactive, attentive staff. They went to the trouble to call and inform me when they would be doing accessibility construction just in case I might need to access my storage space when the work would be taking place.
Recommended: Yes
John in Frederick
Oct 26, 2016
Great and quick experience
I made a reservation over the phone, so when I got tot he location all my info was set up for me. So I just looked over the unit and signed my paperwork. I was done in less than 15 minutes. The employee was nice and knowledgeable.
Recommended: Yes
DJW
Sep 21, 2016
Good service and new storage unit.
Good service and new storage unit.
Recommended: Yes
Fatina
Jun 01, 2016
Five stars isn't enough
Exceptional staff service that actually took the time to ask questions to determine what my needs were; brand new climate control facility and you don't have to purchase a lock--they're built into the door! And the cost was lower than Uhaul storage.
Recommended: Yes
