Nicole Dupree
Dec 18, 2023
Awesome move in experience
John was great. he was very informative and made the move in process go smooth.
Recommended: Yes
Ikeya moore
Aug 01, 2023
I will be using this facility again in the future if I need too.
I'm very thankful I found this facility way better than any other I've rented before.
Recommended: Yes
Anthony Edghill
Jul 29, 2023
Great facility
Loved the costumer service the young Man filling in for the regular people on July 26 was outstanding!
Recommended: Yes
KIM L waters
Sep 04, 2022
Great customer service and communication
Good experience, рџ‘Ќ рџ‘Ќ рџ‘Ќ рџ‘Ќ рџ‘Ќ
Recommended: Yes
Nolberto Alvarez
Jan 04, 2022
Cousin
Great costumer service
Help me with all questions I had
Recommended: Yes
Yvonne Russman
Nov 30, 2021
Not at all what I expected.
Customer service really seems to be a thing of the past. Dealing with most companies nowadays is an exercise in frustration. So I was really surprised and delighted when I contacted SpareFoot in my search for a storage unit near me. The first surprise is you actually reach a person without sifting through 20 minutes of an automated phone system. Whoda thought when you call a company you might actually want to talk to a person? Their representative went out of her way to search a number of storage units in the area to find me the best deal. She was also as helpful and friendly as she could possibly be. Ultimately I went with CubeSmart Self Storage at 300 Old Game Preserve Road. Once I connected with CubeSmart, they were also the nicest, most helpful people I've dealt with in a really long time. They made the process as smooth as possible and both CubeSmart and SpareFoot reached out to me afterward to make sure everything went as planned. I could not be happier (and more relieved). Thank you so much to both companies for the excellent customer service. I will definitely recommend you both in the future.
Recommended: Yes
Nancy Lloyd
Aug 05, 2019
Agent, John, was very helpful. Facility neat and clean.
Facility is neat and clean and adequately climate controlled for hot summer. The agent, John, was helpful with info on the facility, insurance, and payment options.
Recommended: Yes
Astrid
Jul 26, 2019
Very nice experience
It was a simple process and friendly staff
Recommended: Yes
Jill
Apr 03, 2019
Great clean
The manager was awesome . Very helpful and friendly
Recommended: Yes
Nicholas
Dec 13, 2018
Friendly staff, nice compared to other moving facilities I've seen
They were very up front about the month to month nature of the facility and the process they'll take with late payments and foreclosures. Talking to some others about that process, be careful if you're not sure you can make the payments. Month to month rentals make it much easier to foreclose on you.
Recommended: Yes
Michael
Mar 07, 2018
Great customer service
Bree was very friendly and informative. Definitely seemed to have my best interest in mind. Elevator floor is damaged and should be replaced, other than that the facility is great!
Recommended: Yes
Tricia
Sep 20, 2017
Fast, friendly, convenient..
This was my first time using a storage facility....and it was a great introduction! Fast, friendly, convenient, clean, and thorough.
Recommended: Yes
Jeanann
Jan 30, 2017
Great customer service and well informed
The lady I met at the storage unit walked me thru explained everything to me, and I felt that cube storage was right for me
Recommended: Yes
Jeanan
Jan 21, 2017
Great customer service
Great presentation. Everything was well explained
Recommended: Yes
Stacey
Nov 02, 2016
Great Experience!
This is a great storage location. It is very easy to get to, super clean and the team is super friendly!
Recommended: Yes
Stacey
Oct 31, 2016
Great service - very clean!
Great space, great service, very happy!
Recommended: Yes
Stacey
Oct 31, 2016
Great service - very clean!
Great space, great service, very happy!
Recommended: Yes
Stacey
Oct 29, 2016
Great Experience!
Great experience start to finish.
Recommended: Yes
David Rex
Oct 16, 2016
easy sign-up, easy location
I like this facility, the only thing that surprised me was a $12 insurance charge which was unexpected. Not 24 hours but I like knowing people can't come and go at all hours.
Recommended: Yes
Amy
Sep 03, 2016
Making a difficult experience easy.
Deciding to put my life into a storage unit was very difficult. Finding a reasonably priced unit was somewhat easier. Moving into the unit, though, just couldn't have been easier. Everyone made everything so simple; I wish life could be like that. *sigh*
Recommended: Yes
Emma Boers
Aug 30, 2016
Very clean and well lit facility. Best price in area.
Very happy with rental. Clean, and good customer service.
Recommended: Yes
Gail
Aug 11, 2016
Excel
Clean and secure.... excellent storage facility
Recommended: Yes
Nina
Aug 03, 2016
Nice facility
Good Customer Service
Clean facility
Reasonable prices
Good location
Recommended: Yes
Doninique abedi
Jul 16, 2016
Would not recommend
They are misleading. The units are not what was expected. Lousy customer service.
Recommended: No
jose
Apr 11, 2016
Everything is nive
All is security in this store and clean
Recommended: Yes
Tom
Apr 08, 2016
The agent who booked our storage was terrific, the unit is perfect, and we've enjoyed easy access.
Recommended: Yes
Elizabeth
Mar 31, 2016
Great all around experience
First storage unit I've ever rented and have had a great experience with CubeSmart so far. Clean, well secured facility, helpful staff, good pricing. No complaints after my first month, happy I found this place.
Recommended: Yes
Paul
Mar 22, 2016
Clean and well organized
Recommended: Yes
Cynthia
Mar 20, 2016
Recommended: Yes
jose
Mar 20, 2016
excellent service
I love this service and I am very sure to recommend someone
Recommended: Yes
Chenae
Feb 22, 2016
Great price, no gimmicks
I was just very happy to get a cheaper deal than the $100 I was previously paying for a 5x5 unit. The guy at the front desk was very kind and made sure there were no gimmicks involved for such a cheap price.
Recommended: Yes
Christy
Feb 18, 2016
Recommended: Yes
Christy
Feb 13, 2016
very clean and secure
Manager Elrod was very friendly and professional. Just began storage and feel confident I chose the right place. Before deciding I visited Public Storage but Cubesmart is cleaner and staff was so much better at customer service.
Recommended: Yes
桓牡湯
Feb 09, 2016
Storage
Very neat and clean, security access feel safe, friendly manager(s), would recommend to friends about this cubesmart.
Recommended: Yes
Alfredo
Feb 04, 2016
Great service.
Customer attention at its best.
Recommended: Yes
Julie O'Brien
Jan 28, 2016
Very easy to get set up!
I rented the unit online and filled out most of the paperwork online. When I arrived, the staff went out of their way to give me a unit that is easy to access. Everything was clean, safe and so very easy! I moved in using the carts they provided. The price is the best I found among the local storage units. Overall, I am very pleased!
Recommended: Yes
Tara
Jan 11, 2016
I highly recommend CubeSmart!
I needed to rent a storage unit on short notice. I reserved a unit online and moved my belongings in the same night! The manager was very helpful and I was able to buy moving supplies onsite. There was plenty of parking and many moving carts available. I was very happy with CubeSmart!
Recommended: Yes
Cristina
Nov 16, 2015
Easy and smooth transition.
Recommended: Yes
Oleksandr
Oct 29, 2015
It was easy
Thanks. It was easy and. The storage is clean, the personal is friendly and professional.
Recommended: Yes
Kriss
Oct 16, 2015
Excellent Service & Very Good Price
Using the internet, it was very easy to locate the storage facility, and reserve the storage unit size that met my needs (climate controlled and near my home). I received several email confirmations about my reservation and move in date – almost too many. When I arrived at the storage facility the customer service was excellent. I was provided an excellent tour of the facility, with an explanation of their security features, including security coded after-hours access. While on the tour I also learned about their pricing structure, billing, late fees, and ultimate unit auctions for deadbeats. The facility is fairly new, well maintained, clean, and has easy access to your storage unit. One thing that I learned on the tour and is NOT mentioned on their website, is that the online discounted rate only lasts for 6 months. But, 6 months is better than nothing and their full rates after the 6 month period is still a little cheaper that their competitors. All-in-all, I would recommend this storage facility based on my initial experience.
Recommended: Yes
呃
Sep 16, 2015
Convenient and clean
Place is kept clean. It is convenient to access. Climate controlled.
Recommended: Yes
Stephanie
Sep 09, 2015
Great manager!
Recommended: Yes
