Patricia Marshall
Mar 28, 2023
Customer service was outstanding!
great experience and customer service
Recommended: Yes
Susan
Jan 23, 2023
Logistics convenience
Easy online rental for dummies. Frees up time saves one less trip.
Recommended: Yes
Alexandra P
Jun 08, 2021
Great, speedy service
I was able to both fill out forms and start my rental same day. My husband and I are locally moving and expecting a baby and we were really feeling the time crunch. Tony was incredibly helpful and friendly and I felt well taken care of. Would definitely recommend this location!!
Recommended: Yes
Debra Clark
Jun 03, 2021
Nice facility
I am very happy with the facility. The staff was very courteous and professional. The site is very clean. I do however wish there were a dolly available to move heavier items to my unit.
Recommended: Yes
Dallas
Jun 29, 2020
Good place.
Parking spot boundaries and designations need to clarified.
Recommended: Yes
Monica
Apr 20, 2020
Professional Service
Very good professional service
Recommended: Yes
Valeria Stanton
Nov 03, 2019
Great service
Alan was a really cordial and helpful person. He helped us to understand the process, was very friendly and even stayed after hours just to assist us, thank you Alan. The price is reasonable and I definitely felt assisted. Will recommend to whoever looking for storage
Recommended: Yes
THOMAS
Jul 31, 2019
潇摯
Good very good. This clean closed to my house.
Recommended: Yes
Demetrius
Jul 30, 2019
Highly recommended and great prices
Manager was very helpful and the unit was clean.
Recommended: Yes
paul
Mar 02, 2019
Good price for provided space.
Parking space was long as advertised, if not quite as wide, with somewhat ill defined margins. Space for backing up trailer was sufficient if not excessive. Customer service was very good, but corporate should consider issuing staff with a metal detector to use between renters. Upon returning the first time, found one of the rear tires on my dual axle trailer completed deflated with a screw and a nail in it. Based on the location in the rear tire, and the fully inflated condition of the tires when it was parked a couple days earlier, I suspect that the hardware had been hiding in the gravel among other debris from previous renters.
Recommended: Yes
Antonio
Dec 04, 2018
20042018
Muy agradecido, por el trato que e recibido de parte de cubesmart self storage people
Gracias por su atención .
Recommended: Yes
Latasha
Aug 01, 2018
The rep was fantastic@
Great service and fast. I would recommend to family and friends.
Recommended: Yes
kris
Apr 21, 2018
Wonderful customer service. They made the process very easy!
We moved my sons furniture in without any problems!
Recommended: Yes
JOSE
Apr 18, 2018
Is one of the best places to store
Very convenient place. Good price and the customer service is great. I’m very happy with the access hours they had.
Recommended: Yes
Donna
Dec 10, 2017
Perfect Size/Great Price
I am totally satisfied with the entire move in process of my goods to my assigned storage unit. The staff were terrific to deal with and the process was effortless.
Recommended: Yes
Donna
Dec 08, 2017
Perfect Size/Great Price
The staff members were very knowledgeable, attentive to my needs and curtious, the facility was very clean and the 10X10 storage unit was the perfect size to meet my needs and for a good price.
Recommended: Yes
Linda
Sep 06, 2017
the best among relatively bad choices
CubeSmart isn't conveniently located and storage in general is relatively expensive, but CubeSmart beats their competitors prices. The lockers are clean and the management is fair.
Recommended: Yes
Stacy
Jun 12, 2017
Easy move-in
Played a bit of phone tag for confirmation, but move-in went smoothly. Staff was knowledgeable, helpful, and facility was clean and seems safe.
Recommended: Yes
Zarina
May 02, 2017
潇摯
The price , the service were good
Recommended: Yes
Karen
Feb 11, 2017
Great customer service and follow through
Called and made reservation ronsee unit. Clean facility and ladies at front desk were courteous and helpful.
Recommended: Yes
She knows who I am
Feb 03, 2017
Great units, Great Price, but.....
The units are great, the prices are amazing, but one of the workers....ЁЯШб. I was told one thing by one manager and I agreed upon the conditions of my move in. Well the day I was suppose to move in, the manager that I had the agreement with was not there to unlock my unit. So I called and didnt get an answer, I went to the front office and called and I didn't get an answer. I knocked and a lady came out of the back with a very annoyed facial expression. I explained to her the situation and she had the nastiest attitude. I didnt become aggressive with her until she became aggressive with me. Im sure she is probably the only problem there. Other than that, my move was easy, the original manager was friendly and flexible, I really appreciate her customer service.
Recommended: Yes
Bryan
Aug 08, 2016
Our experience
Great and quick service! We were able to finalize our rental and utilize our storage space within minutes.
Recommended: Yes
Lisa
Aug 07, 2016
Excellent Facility!
From the beginning contacts to the day we moved the items into storage, everything went perfectly. Customer service, security, and cleanliness exceeded my expectations. Thank you for a making this transition smooth and efficient. As a Realtor, I will be able to recommend to all my clients needing storage.
Recommended: Yes
Kirsten
May 18, 2016
Price lowered
I would have liked the price to be competitive to the areas storage units.
Recommended: Yes
Evan
May 03, 2016
Easy access, clean space
General manager is very friendly, helpful, and the units and premises are clean and accessible. Can't ask for much more than that.
Recommended: Yes
Alan Feldman
Dec 31, 2015
Wonderful service and facility.
Recommended: Yes
glenda
Sep 09, 2015
Looking forward to a good experience
I was looking for the $1 first month fee for rent but it was not offered.
Recommended: No
kim
Aug 05, 2015
great
Easy check-in. If you don't want insurance make sure you bring proof of yours. Somewhat confusing and third party insurance so employees not sure about cancelling.
Recommended: Yes
Evan
Aug 01, 2015
The move in manager was friendly, helpful, and knowledgeable about the facility. The unit itself was clean, the area was easily accessible and the climate controls were perfect.
Recommended: Yes
Vicki
Jul 30, 2015
Recommended: Yes
Terrance
Jun 24, 2015
Very fast and pleseant
Recommended: Yes
Sayed
Dec 19, 2014
Was ! Fast service ! Good customer service !
Recommended: Yes
Andrew
Jun 09, 2014
Great value and great customer service. Accessible hours and additional provisons (free moving truck and on site carts) help to make the process smooth.
Recommended: Yes
Crystal
Jan 14, 2014
Jade was extremely helpful and professional from the beginning - when I first inquired about a storage unit - and up to the end when reviewing the lease. Property is in excellent condition. We were very pleased overall.
Recommended: Yes
April
Jul 08, 2013
Great faciltiy! Great staff!
Recommended: Yes
Brandy
Jun 13, 2013
Quick process and I feel my belongs are secure
Recommended: Yes
Brian Merrell
Feb 19, 2013
Clean and convenient
While I did spend longer on paperwork than anticipated -- there were computer problems that day, and I had to leave and come back -- the facility is in excellent condition. Note that you will be required to sign up for mandatory insurance, which adds to the cost of the rental. It was a minimal cost, but this does add to the price of the rental.
Recommended: Yes
Chrystal
Feb 05, 2013
After considering numerous storage facilities, I was pleased with the service and value.
Recommended: Yes
Linda
Oct 12, 2012
smiles galore
I don't need to go into detail why I have storage but it was not a happy reason. It just warms my spirit each time I stop in the office or see one of the managers on the property. They are always happy! Lol... They make me smile and will let u vent if needed. They are alway helpful... Jade is new and nice but the manager Ky is my favorite. Thanks!
Recommended: Yes
Mary
Sep 11, 2012
Recommended: Yes
Jr.
Jun 22, 2012
Had me at hello...
I NEEDED a storage unit yesterday and got caught in traffic and checking prices. They close at 6pm on weekdays, I pulled up at 6:10pm... hoping to not be too late. And even though the door was locked, when Ky saw me walking up, she opended the door. And i didnt get that "ur my last customer ur making me stay late...ugh" attitude. She greeted me with a smile and took time to rent to me.
Recommended: Yes
david
Jun 22, 2012
they need to a better deal with the truck usages ---the time line is not good and they wont allow you to drive on their insurance nor do they allow you to purchase insurance for the truck. did not use the units do to this reason----not everyone has car insurance if they dont own a car duh
Recommended: Yes
Kathy Scopelliti
Dec 11, 2010
Shanee Hill- Horton was an excellent representative of your company. She was cheerful, helpful, courteous and informative. U-Store-It is fortunate to have her as a member of your team.!! unit #735
Recommended: Yes
Neeraj Arora
Dec 11, 2010
Good customer service at front desk
Recommended: Yes
Michelle Lyles
Dec 11, 2010
I think that this is a great place to store items. They are really nice.
Recommended: Yes
