Nisha
Sep 19, 2023
Had mice eat through mattress and a few boxes. Slow response from company.
Mice ate through my mattress, and made a home in one of my boxes, droppings were in other boxes. Also, my stuff smelled heavily of storage. Rarely ever write reviews, but this was not a fun situation.
Recommended: No
Buari
Aug 01, 2023
The sorrounding needs better cleaning
It has adequate and ideal spaces for reasonable prices
Recommended: Yes
Bernice jones
Dec 02, 2022
Great storage facility
Very good customer service . Signed up online and everything was in order when I arrived
Recommended: Yes
Carl Knight
Oct 03, 2022
Awesome
The place is clean and close by
Recommended: Yes
Michael Teaney
Sep 01, 2022
Pricing is somewhat high
Customer service is very good. Pricing is somewhat high.
Recommended: Yes
J Sullivan
Sep 01, 2022
Good price, good experience
Have been renting a small unit here for a few months, has been been a good experience so far.
Recommended: Yes
Don M.
Aug 01, 2022
Everything was great!
Very Friendly and Helpful. Will tell my Friends.
Recommended: Yes
jhnthmssn
Aug 01, 2022
paid in advance, called to confirm no units available,no refund STAY AWAY
Even though I had paid deposit months in advance, upon calling to confirm was told "no more units available" asked about other size units "No available" Never went there - my credit card was charged anyway, I disputed all charges from there (why where there 2 ?) This survey was the only good service received
Recommended: No
Daniel Allen
Jun 14, 2022
Excellent storage option
Really good location if you're living in the d.c. area and want more competitive storage pricing for not too long of a drive in the DMV. Extremely friendly and helpful customer service. The representative took her time and worked with me through a couple of different units to find the one that suited my needs. And great access hours! Definitely recommend!
Recommended: Yes
Elizabeth Gbakie
Jun 13, 2022
Nice and clean
Good customer service.
Thanks
Recommended: Yes
Tracee Powell
May 02, 2022
Requires updates
The facility is under new management. The outside look presentable and clean - however inside had split wires in the stairwell, trash on the floor. Only one operating elevator.
The exit gate also did not work creating major issues exiting the facility. The staff were pleasant, professional and customer orientated.
Recommended: Yes
Augustine Njowusi
May 02, 2022
Customer friendly
Very nice clean storage facility with customer friendly staffs
Recommended: Yes
Lyndona Charles
Dec 01, 2021
Customer service was great.
One drawback, there should be a way to get the church worshipers to leave parking spots vacant at the entrance of the storage on Sunday's for your customers to park and move their stuff freely in/out of the storage.
Recommended: Yes
Niteroi Coe
Nov 06, 2021
I had an overall great experience.
I was provided with above and beyond ammenities and service.
Recommended: Yes
Ruby S Coley
Oct 11, 2021
Will not recommend this facility
The facility was nasty & dirty, trash inside & outside. When I got to my storage a worker was spraying the storage, and glad at the time I only had 3 items and I placed them in front where he didn’t put spray.
Recommended: No
John P Williams Sr
Aug 02, 2021
Poor customer service
I understand renovation and transferring business. The elevator was out for several days and cost me a few hundred dollars making other arrangements. No one called or emailed me.
Recommended: No
Latoya Stewart
Jul 08, 2021
Workers made sure I got everything I needed.
Customer Service was excellent, everyone that worked there was helpful and made sure I got everything I needed. I will definitely recommend in the future.
Recommended: Yes
sunsearaya morrison
Jul 01, 2021
Upgrade the bathroom
The bathroom needs a major upgrade. Customer service is great when there is someone in the office.
Recommended: Yes
Cierra Hogue
Jun 28, 2021
Good customer service
Very good and friendly very informative and made me feel welcomed
Recommended: Yes
Tiara Jackson
Jun 18, 2021
Well priced
Small but clean. Highly recommend
Recommended: Yes
Patricia Turpin
May 03, 2021
Good customer service, clean facility
Good customer service, easy access
Recommended: Yes
Ramatu Kamara
Apr 29, 2021
Great Customer service and very helpful
Staff are very polite and helpful .I will recommend anyone to them
Recommended: Yes
J Smith
Jan 06, 2021
I was very pleased with the overall service
I was very pleased with the overall service
Recommended: Yes
N. Wainwright
Jan 01, 2021
Great Customer Service
Great customer service! Stacy is amazing and great at her job!!!
Recommended: Yes
Wole Rotimi
Dec 10, 2020
Rude Staff. Dont waste your time
Rude staff member hung up on me then ignored my call when I called back. Had to physically come to the location several times for updates because manager never gets back to me. Hope new management makes some customer services changes.
Recommended: No
