Claudia
May 23, 2024
Online reservation
Quick and easy got in everything was settled within minutes moved in immediately.
Recommended: Yes
Crimson King
May 16, 2024
How many times are you going to send this survey to me?
This is like the third or fourth time that I'm answering this.
Yes, everything is great. Service is great. Facilities are great.
Recommended: Yes
Crimson King
May 14, 2024
Great service. Clean and safe facilities.
Assuming that they don't raise my rent after 30 days, I'll continue to use their storage facilities.
Recommended: Yes
Barbara
Aug 06, 2023
Good experience
The door to the internal units needs to be fixed.
Recommended: Yes
E B Dicks
Oct 19, 2022
Excellent experience
Exactly suited our needs. Very courteous manager.
Recommended: Yes
Erik Belfiore
Sep 19, 2022
Move-in went smoothly
everything went as smoothly as expected.
Recommended: Yes
Angela Fountain
May 11, 2020
Great Deal and Convenient.
Convenient, clean, secure, easy to access and good price/deals for the amount of space.
Recommended: Yes
Miguel Henriquez
Mar 13, 2019
The manager was amazing
The manager was amazing, she had great customer service skill
Recommended: Yes
Ebenezer Okunrinboye
Sep 04, 2018
The environment is quiet
The environment is quiet, the attendant is friendly and moving of consignment is very easy. the security is good also.
Recommended: Yes
Mauricio Montano
Jan 22, 2018
Great experience and enjoyable place to ...
Great experience and enjoyable place to store my belongings. Very secure environment
Recommended: Yes
Khali Isreal
Oct 06, 2017
Great storage spot. Tim N was professional and helpful. Unit was spotless with cart in there waiting for me to use.
Recommended: Yes
Virgil Ocampo
Sep 14, 2017
I just rented a space from public storage location #27244 and I was very impressed with the level of care and quality service that was provided. If you need any assistance, be sure to call the manager, Tim N. He made sure to cover any questions or concerns I had and was always looking for the best way he could look out for the customer as well. I even observed him going above and beyond, taking care of the other customers and dealing with both another location and customer service. Yet although he was busy, he greeted me to acknowledge that I was there. It was clear to see that if you rent from this location, you'll be well taken care of.
Recommended: Yes
Stephen Mac
Aug 24, 2017
Facility: clean, no trash in hallways or on outside lot, interiors not dirty or dusty, seems secure and safe.
Personnel: Manger Tim is very professional and friendly, going out of his way to be helpful, not a sit-behind-the-desk person. I have only met Tim but both Tim and John are proactive on communicating which is very reassuring. Definitely recommend.
Renting a 10x10 unit for 7 months
Recommended: Yes
Bernard Shaw
Jul 30, 2017
If you want your storage needs actually taken care of , come to this location and speak with Tim N! He will walk you through all the options, and really help you pick the perfect unit for your storage needs. He showed us multiple units to compare what we actually needed. It's good that even something as boring as helping people find storage units can be done with so much energy. Thank you!
Recommended: Yes
Pamela Falla
Oct 11, 2016
Excelent facility, prices, service are great.
I recomend this storage location. Is clean, secure and the prices are very competitive. So far i had a great experience.
Recommended: Yes
Terrance Ewing
May 03, 2016
Not bad not bad at all
Stay open later have more people to help make process faster n easier it was to long
Recommended: Yes
Merle Vendemmia
Apr 05, 2015
GREAT PLACE TO STORE YOUR STUFF!!!!!
I now have three units at the Public Storage facility on Gude Drive in Rockville, MD. Penny was the first person I dealt with there and she was wonderful. She also helped me with my third unit recently. She is SO nice and always very professional. I was happy to see her again! Bobby helped me with my second storage unit. Bobby is no longer there, but let me tell you....he was also great to work with and as nice as he could be! Recently met Devona...also super nice!!! I highly recommend this particular Public Storage not only because of the great service at the office, but the temperature controlled units are nice and clean!!! I feel very confident having my belongings stored there. Thanks to all!!!!!
Recommended: Yes
Cyndi C.
Feb 27, 2014
Great Customer Service!
I needed short-term storage for my move from VA to MD, the folks I dealt with at Public Storage were friendly and provided excellent customer service, The unit was clean - my only complaint is that the inside bins have a special lock / key that you have no choice but to purchase from them and you can not use it anywhere else once you are done with the unit.
Recommended: Yes
