Andrew Louis Padula
Oct 17, 2022
Awesome manager, super clean
EXCELLENT SERVICE. SUPER CLEAN FACILITY IN A SAFE LOCATION.
Recommended: Yes
Alfreda Payne
May 13, 2020
The phenomenal manager at my unit, Michele
The manager at my unit, Michele, was phenomenal. I didn't know what I wanted to do. She was patient, kind, and understanding. We talked through my situation and helped me make a sound decision on the unit that I chose.
I truly appreciate her professionalism and compassion.
Recommended: Yes
Luis Melara
Nov 01, 2019
Fantastic place to storage due to...
Fantastic place to storage due to personel, space, location, cleanness, security at great price.
Recommended: Yes
Nansanje Kirinda
Jun 28, 2019
Excellent customer service
Excellent customer service
Recommended: Yes
Kathy R
Jun 28, 2019
Pleasant and helpful staff.
The person working the front desk the day I came in seemed rule-bound when I first spoke to her. She insisted I would have to make a walking tour before signing even though I'm disabled and am very limited in my ability to walk. After she saw how hard it was for me to walk she was sympathetic and allowed less walking. That was really helpful. She was very pleasant when I returned to ask more questions after loading my unit. Overall a very good experience.
Recommended: Yes
Eli Aronoff
Jun 18, 2019
Great service
Great service. Honest people.
Recommended: Yes
Tattianna Jones
Jan 16, 2019
The service was excellent the front...
The service was excellent the front desk personal was very helpful
Recommended: Yes
Joel Ekhaus
Jan 11, 2019
You should be able to reach the keypad...
You should be able to reach the keypad to gain access / leave from your car without having to get out of the vehicle. Carts for moving heavy objects should be available at convenient locations within your facility...that is convenient to the customer vice your staff.
Recommended: Yes
Philip
Nov 05, 2018
Professional and knowledgeable
Professional and knowledgeable
Recommended: Yes
ASK
Oct 09, 2018
Nolan at the front desk is fantastic
Nolan at the front desk is fantastic. He knew everyone who came in, helped people out and was very courteous and respectful. A true example of what customer service should be!
Recommended: Yes
Judy Kramer
Jul 02, 2018
The employees of this storage unit are...
The employees of this storage unit are great and friendly. They are always willing to help you. The down point is the price is always going up.
Recommended: Yes
ladyluvher 0207
Oct 04, 2017
I have been here for years and Michele is the most receptive manager that has been here she is helpful and her customer service is superior
Recommended: Yes
Kwasi Owusu
Oct 03, 2017
michele is so helpful. from the rental to paynent ifo she is great
Recommended: Yes
Ebony Noland
Sep 26, 2017
I recommend this location to anyone looking to store. Michele is absolutely the best Ibwont go anywhere else
Recommended: Yes
jon ramey
Sep 18, 2017
Ahmani was very helpful affluent and quickly ascertained every need of mines assertively , I would like to thank her and the staff of public storage.
Recommended: Yes
Catherine Donohue
Sep 12, 2017
I would absolutely recommend this ...
I would absolutely recommend this storage facility. FABULOUS SERVICE, friendly, clean, organized and I felt the security was top notch.
Recommended: Yes
Howard Gorin
Aug 28, 2017
Michelle
Michelle, the manager, is terrific. No quibbles there. However: because she is the only person in the office and because the only time that carts are available is when she is available... you see where I'm going with this? Also: the office closes at 6:00 pm. Those of us who prefer to move items later in the day - when it's cooler - are out of luck. Second: at facility where I previously located - which I would have used again, but we've moved farther down county, so it is no longer convenient - it was possible to leave a spare key with the office in order that someone authorized to get access could come by without having to make contact with me first and I could have access if I went to the facility but forgot the key at home. (This has happened more than I would like to admit.) For these two reasons, I've given you a four-star rating, in spite of Michelle's six-star level of service.
Recommended: Yes
Maurice Harper
Jun 12, 2017
Michele was a great manager and is personable... she provided great service and got me the storage space I needed at a great price. I HIGHLY recommend this facility plus it's spacious for big trucks and trailers when moving heavy items.
Recommended: Yes
Britney Keeling
Apr 04, 2017
Awesome storage
Awesome storage brand new looking and friendly staff !
Recommended: Yes
Dino Saccani
Sep 21, 2016
Great place to store stuff!
See title of review
Recommended: Yes
Teal Hyman
Mar 15, 2016
Great So Far
Easy online reservation. Quick paper work at the facility. So far so good. I am almost finished emptying my house and have paid 1 bill so far.
Recommended: Yes
Tamika Shelton
Oct 04, 2015
Great!
Great space. Nice and clean gated security good location
Recommended: Yes
Julie
Aug 20, 2015
Good Service
Polite and courteous service
Recommended: Yes
Judith Ruttenberg
Feb 18, 2015
Very satisfied with the very helpful service.
I knew that I needed climate-controlled storage so I was an 'easy sell'. But the staff worked hard to find me a unit of the size and shape that I needed that was also right near the elevator! I appreciate their thoughtfulness since I walk with a cane.
Recommended: Yes
Ruth Robertson
Nov 16, 2014
Very good!
We have only one complaint & that was that they do not have enough trolleys. Chris helped when we first reserved our space & he was very polite & knowledgable.
Recommended: Yes
Felecia Reese
Aug 13, 2014
Convient
I was completly satsified with the storage space you provided
Recommended: Yes
Uriel Rendon
Aug 12, 2014
the staff in the silver spring location is amazing
They catered to all of my needs in a timely fashion with a no hassle process that made my stressfull process of moving jus that much easier!
Recommended: Yes
