Tim Potter
Apr 09, 2023
OK but dirty and broken off seal
The space was dry but pretty dirty with debris and a seal for the side rail of the door was completely off and laying on the ground which we figured out and put back on the rail successfully. Seems like no one from your staff checked it over after the last renter left.
Recommended: Yes
Chris Leger
Jul 04, 2022
They were very responsive to all my questions.
I looked for quite some time for storage space at a reasonable price for my camper. This facility is conveniently located and appears to be very clean and well run. Kim was very responsive to all my questions and very pleasant to deal with.
Recommended: Yes
M Levine
Jan 03, 2021
Easy transaction
The process was so easy to do. Everything was done online and the staff was available immediately via phone when I needed a few questions answered.
Recommended: Yes
Lacey
Nov 10, 2020
Super easy and convenient
I was searching non stop for a storage unit when I finally came across premier! I followed the steps to make a reservation and then called the office for further instruction. The lady I spoke with was very prompt in returning my phone call and had lots of information to give about using the unit, codes, going over the options to do paperwork in office or online and answered all the silly questions I had! ( I've never rented a storage unit before and she made me feel confident in my purchase as well as giving relief that she wasn't annoyed with my lack of knowledge.My only nit pick would be, is I wish that you could access the units 24/7, but that's just a preference. the mon-sun 5am-11pm and on holidays is very generous.
Recommended: Yes
Sejal
Jul 21, 2020
Easy check in and good pricing
Could easily enter the unit without in person interaction. They have an online payment facility, which makes checking in easier. Also got a second month storage free.
Recommended: Yes
Julia
Sep 07, 2019
very convenient
The women who was working was very friendly and was very patient with my kids.
Recommended: Yes
Sandros
Aug 08, 2019
very nice gated storage place
Very good rates and defiantly great for college kids looking for space to have there things.
Recommended: Yes
PeggyNusz
Jul 28, 2018
Repeat customer!
I have returnef to this great place because they have always been accomodating to me. I have used their outside and inside storage, almost all the sizes since I've lived in and out of this area. They have always been there for me and it was even easier this time because of their online reservations. Saved me a lot of time!
Recommended: Yes
Daniel Peters
Jul 22, 2018
Easy Self storage
I was very pleased with the efficiency in getting the storage unit. On the phone with customer service under 10 mins. Completed paperwork under 5 mins. Had a lock in hand and was ready to go. I already recommended storage unit to a friend.
Recommended: Yes
Elizabeth
Jun 09, 2018
Nice facility
Nice facility with a great manager. Unit was nice and the owner even stopped to clean the spider webs out as we were getting ready to put stuff in the unit.
Recommended: Yes
Nathan
Sep 05, 2017
Clean, affordable, easy to access!
Definitely my go to for aany future storage needs!
Recommended: Yes
Jairus
Jul 25, 2017
Very solid
Room was big enough. Was a little dirty on the inside of the unit but not too mad about that. Service was GREAT.
Recommended: Yes
William
Jul 22, 2017
"Awesome"
Very clean new facility. Easy access and exit to and from your unit. Plenty of room to manuver around property and drive up access.
Recommended: Yes
Guy
Jul 18, 2017
Easy to reserve, pleasant and prompt staff (email)
Easy to reserve, pleasant and prompt staff (email), convenient location, reasonable prices
Recommended: Yes
Todd
Apr 17, 2017
Great location, price and ease of accessibility
Clean environment, secure, easily and conveniently accessible
Recommended: Yes
Kimberly
Jan 10, 2017
Quick immediate storage
Office lady is really quiet but great at responding online.
Recommended: Yes
Randy
Sep 19, 2016
This is a good storage place
I got the unit right away and was able to move the same day which was convenient for me thank you for availability.
Recommended: Yes
Shannon
Sep 14, 2016
Fast and friendly
They got me set up within 5 minutes of arrival, and walked me through everything. I had my storage unit and was on my way quicker than I though, and the customer service was extremely friendly and efficient.
Recommended: Yes
Dorothy Bridger
Sep 01, 2016
Easy reservation
Did everything online from reserving to paying. Was great, simple and easy. Reserved and moved stuff in same day.
Recommended: Yes
Elizabeth
Aug 28, 2016
Quick and easy
Easy to book quickly! Friendly staff and good facilities.
Recommended: Yes
Mike K
Aug 24, 2016
Nice clean facility
Friendly staff. Move in was pain free. Clean unit.
Recommended: Yes
Sam
Aug 24, 2016
Best in town
Called two places in town, Premier and one just across the highway a mile or two away. Premier has longer hours, cleaner, and almost 50% cheaper!
Recommended: Yes
Danielle Matlick
Aug 15, 2016
Great so far!
I recently rented a unit through Premier storage and I am so happy with how everything is going so far. The price of my 10x10 unit is very fair and the customer service I received was great. I am very comfortable leaving my belongings with Premier for a few months!
Recommended: Yes
William
Jul 29, 2016
Not too far to save some money!
This facility's prices are less than those on average in East Lansing. This MSU student saved $30 or more on a month's rent! The staffperson was helpful and promptly replied to my questions.
Recommended: Yes
Philip A. Douglas
Jul 27, 2016
so far so good
We just moved in. The space seems about adequate for the contents of a two-bedroom apartment worth of stuff.
Recommended: Yes
