Debra Bynum
Feb 27, 2024
Storage Unit
The unit is very clean. I am satisfied with my unit. The price was a little higher than I thought. It said a different price on the advertising.
Recommended: Yes
Deborah
Feb 27, 2024
Customer Service
Shannon was wonderful! I couldn't figure out how to do an online check-in. She helped me so much. I appreciate a live person being in facility.
Recommended: Yes
Cindy Marchuck
Jan 29, 2024
Clean unit and easy to drive up and put your items into the unit.
Very impressed with the property manager and the cleanliness of the unit. All the lanes into each area of the units are blacktopped making accessibility very easy. Each unit also has a light inside which is a wonderful option.
Recommended: Yes
Jennifer
Dec 28, 2022
Good option for Storage
The stuff is friendly and helpful. The final cost did end up being more than anticipated but the space is clean and the area feels safe.
Recommended: Yes
I W
Dec 07, 2022
Good enough
it was sufficient. not amazing but not terrible.
Recommended: Yes
June
Oct 30, 2022
Love that they offer a cart on wheels
Also love that they have an elevator
Recommended: Yes
Vieanna
Jun 09, 2020
Public Storage quick, clean, convenient, and courteous. ЁЯШО
Everything went well. The representative that called to confirm my unit was great. She was very knowledgeable about the sizes of the units and was able to help me upgrade to a larger unit and a first floor space as well. And she did it quickly and with a smile. She gets 5/5 stars from me and makes public storage brand my only choice for the any future storage needed.
Recommended: Yes
Arrice
May 04, 2020
clean, secure & affordable
Kari was very helpful. elevators were in great location with easy access. security was great too.
Recommended: Yes
Peter
Feb 14, 2020
Fast, friendly service!
Very friendly and fast service, facility seems secure and well kept
Recommended: Yes
Michele Trappe
Mar 06, 2019
Have never used a storage facility...
Have never used a storage facility before. Kari made it easy. Explained everything in a manner I could easily understand. Helped me decide what unit was best for me without being pushy. Check in and move in day went smoothly. Hopefully all continues to go well in the coming months.
Recommended: Yes
Sabrina Ali
Feb 27, 2019
Reserving a space was easy online
Reserving a space was easy online, the representative at the site was friendly and helpful, and the sites are all very clean and well-maintained. I feel confident my things are safe here and would recommend to anyone looking to store! I also got a great deal compared to other places.
Recommended: Yes
Mike Elhajj
Feb 19, 2019
Fantastic
Great and fast service. Spacious and clean storage. I will use them again.
Recommended: Yes
David Orner
Jan 07, 2019
Convenient
Convenient, clean and secure.
Recommended: Yes
Don Brasseur
Dec 03, 2018
The person was a lot of help
The person was a lot of help
Recommended: Yes
Shirley Swanson
Nov 02, 2018
It was so nice to deal with someone...
It was so nice to deal with someone that was willing to give me assistance. Jean was wonderful. She made the time available and did an excellent job of explaining everything from what size I needed and what supplies were necessary. Thank you ever so much.
Recommended: Yes
Ryan Letcher
Oct 11, 2018
Reservation process was very smooth
Reservation process was very smooth. I got a great price for a large unit! Unfortunately, there were a few small hidden fees but not enough to make me want to back out at the price. The code to the gate, the way the lock works, access hours, etc were all spelled out for me easily and thoroughly.
Recommended: Yes
Kelly Milner
Aug 16, 2018
Karie was wonderful!
Karie was wonderful!
Recommended: Yes
John Green
Dec 18, 2017
A class operation
After shopping for a storage facility I found Public Storage near to my home and am glad I did. The prices were very competitive and the location was convenient. The facility was spotless and the Property Manager couldn't have been more helpful. The registration process was quick and any questions or concerns I may of had were answered.
Recommended: Yes
cristal Gomez
Sep 07, 2017
Great costumer service. Pam explain everything really good very professional . I really recommend this place for your next storage place
Recommended: Yes
Te'Vaughna Byrd
Aug 23, 2017
I needed help with a situation and I was very satisfied with the help that was given to me! I spoke on the phone with a gentleman named Germaine and he was very helpful. I recommend everyone go here.
Recommended: Yes
Shannon Lafferty
Aug 17, 2017
Pam was extremely helpful and very friendly she explained everything with very good detail and made my visit quick and easy. I would recommend this place for any of your storage needs.
Recommended: Yes
George Congdon
Jul 08, 2017
I was quite pleased with how well my recent storage unit rental went. The facility manager, Pam, was outstanding to work with. She was extremely helpful and highly knowledgeable about the facility, rental processes, etc. I was in a bind due to a reservation goof up at another facility. Pam fit me in for a same day appointment to look at available units. While I was there the exact size/type of unit that I needed became available. Pam steered me through their website so I could quickly reserve the unit, lock in a good rate, and set a start date. Later, I requested to pull ahead the start date and that was accommodated as well. My only small gripe was that there was no advance notice about the property insurance requirement. I was initially forced to purchase Public Storage's insurance, and then to cancel it and get a refund I had to return with proof of my own insurance. Had I known about the insurance requirement, I would have brought my proof to the initial contract signing....not a big deal.
Recommended: Yes
Michael Tinkham
May 24, 2017
Pam was quite pleasant and concerned ...
Pam was quite pleasant and concerned that I was satisfied with the amount of storage space available in the unit I rented.
Recommended: Yes
Debbie Behnke
Mar 26, 2017
I had the pleasure of working with the manager Pam. She was very professional, knowledgeable, friendly & patient with me. I had NO clue about renting a storage unit and Pam explained everything in detail and showed me what all of the units looked like & she definitely went above and beyond to help me. I have told everyone that I know about how great Public Storage is mainly because of how Pam treated me. Pam is the reason I chose Public Storage. You can see that Pam really enjoys & loves her job, especially working with the public. Thank you Pam from the bottom of my heart!??
Recommended: Yes
Brandon Barker
Oct 11, 2016
everything needed in one place
was helped right away, all questions answered, easy explanations, able to view locker before renting, would reccomend to everyone.
Recommended: Yes
Herman Holly CEO Instock-supply Inc.
May 04, 2016
Pam was great
Pam was simply amazing, professional in speech and attire. She made the whole experience very pleasant. She thoroughly explained everything and make sure I had all of my questions answered.
Recommended: Yes
CDahl
Apr 03, 2015
Great Place
I just need somewhere to store my items for a short amount of time and Craig from the Westland Storage facility found me the best deal in my area so that I didn't have to pay an arm and a leg. When I arrived at the storage facility on Haggerty road Amy was very helpful and informative about everything that I was getting. I would definitely recommend Public Storage to my friends and family.
Recommended: Yes
Raj Prakash
Aug 13, 2014
Outstanding facility; exceptional service.
Outstanding facility; exceptional service.
Recommended: Yes
