Jack Vanerian
Sep 18, 2024
I would recommend them
They were very helpful. I appreciated the service
Recommended: Yes
Rashmi Bhatia
Jul 23, 2024
Great customer service.
Great customer service and very helpful agents.
Recommended: Yes
Katie
Apr 27, 2024
Great service.
Great service. Would use this company again.
Recommended: Yes
Tyrone Murray
Aug 06, 2023
Excellent
Great rates safe and trustworthy
Recommended: Yes
LaTisha Taylor
Feb 17, 2023
Perfect storage
It was very quick and easy to reserve my storage unit online. Customer Service was great. They explained everything well and answered all of my questions. Also decent pricing per unit. I would recommend renting a storage unit from Prime Storage.
Recommended: Yes
Zach Sisson
Jan 29, 2023
Fellow veteran at the desk very friendly and accommodating
This facility is well rated online with good reason. Quick easy paperwork, quick explanation of facility, unit location, directions to and from the parking lot. I will be recommending this storage facility to all my friends
Recommended: Yes
Cathie Thomas
Oct 18, 2022
#1 Storage Facility
Great Experience overall! Will use this facility for all my storage needs!
Recommended: Yes
Mike Quillinan
Sep 17, 2022
Very Convenient
Agent very helpful and friendly
Recommended: Yes
Brian
Mar 28, 2022
Close to home. The space we need.
Needed to take care of an estate and needed space to process an amazing number of books, albums, and movies. We were able to get what we needed, close to home, and close to the highway that we traveled to and from the estate.
Thank you.
Recommended: Yes
Gerald pool
Mar 02, 2022
Clean place great service
Awesome place to put my personal belongings
Recommended: Yes
Lateisha Colebrooke
Mar 02, 2022
Excellent overall service
Excellent customer service. Trina went above and beyond to make I was taking care of. She made use feel welcomed.
Recommended: Yes
Betty Mapes
Mar 24, 2021
Beware of the price jumping quickly!!!
I rented a unit in December, 2019 for $87 per month. Less than a year later, I received notice that effective the next month, November, 2020, the price was increasing to $114 per month. That is an increase of 31% in less than one year. Of course, it happened just going into winter (and during a pandemic) so moving locations was not really a choice for me. I called to complain about the increase, but was told there was nothing they could do locally to change it. I plan to look for other options this summer.
Beware of your cost jumping a lot unexpectedly!!!
Recommended: No
Nancy
Mar 24, 2021
Friendly, professional employees
We needed storage quickly on a Saturday. I had little hope of finding anything, but lo and behold, I found Prime Storage, was able to rent the size I needed, and move my items right away. The employees were very kind, helpful, and I had no problems whatsoever. They even auto debit our monthly rental charges, a plus for me! So glad I found them.
Recommended: Yes
Robert Loepp
Mar 24, 2021
Customer Service Exceptional
After a competing storage company failed to deliver a usable outdoor storage space I contacted Spencer, Prime Storage Manager. He had the space cleared of 18 inches of snow and allowed our car to be stored. Excellent customer service, good value.
Recommended: Yes
Amy
Mar 24, 2021
Constant increases for long time customers
Constant increase in rates ever since prime storage took over. It's almost doubled since I've started renting the unit. No loyalty to king time renters
Recommended: Yes
Nicole
Mar 24, 2021
Review
The lights in my unit have not worked for the last year. This impacts my ability to access my belongings and causes a concern for safety....especially when it gets dark earlier in the day. I also see prices that are much cheaper than my monthly rate.
Recommended: Yes
Claudia Carney
Feb 06, 2021
Fast friendly service. Fair price.
Spenser helped me get my storage unit the size I needed. He was very knowledgeable of the facility and doing the paperwork. He was great to deal with. Would definitely recommend.
Recommended: Yes
Jenny Pakula
Jul 25, 2020
Great move in experience!
Easy, friendly staff, perfect for our needs!
Recommended: Yes
Elise
Feb 25, 2020
Close to home, nice units and a big pot hole at the entrance
Close to home. Icy conditions around the entrance to my unit followed by getting soaked from the runoff from the roof. But not bad, because the space dry and secure.
Recommended: Yes
Missy
Jul 15, 2019
I would recommend renting a storage unit from Prime Storage!
It was very quick and easy to reserve my storage unit online. Customer Service was great. They explained everything well and answered all of my questions. Also decent pricing per unit. I would recommend renting a storage unit from Prime Storage.
Recommended: Yes
Jessica
Jun 24, 2019
Very good people and service
Great Experience ...the building was very clean the outside was to.
Recommended: Yes
Jessica
Jun 22, 2019
Did not get my 25% off of my unit not happy with price
Given wrong quote......................
Recommended: Yes
Marina price
Jan 04, 2019
Great people
I absolutely love them they let u kno right away if something is wrong
Recommended: Yes
Marina price
Jan 02, 2019
Went in got great fast customer service
They have the best and most fast customer service and the greatest prices.the people are great and the storage is squeaky clean the girl c jay is amazing and super helpful
Recommended: Yes
