Public Storage - Apple Valley - 15075 Foliage Ave

It’s ok

The property manager is rarely on site. They’re somewhat different to contact my phone. Aside from that everything was clean and was easy to use.

Recommended: No

Great storage place

They have been so helpful and careful.

Recommended: Yes

Drove 6 hours and no one was present at 3:30pm.

Look out for the sign in fee. Your first $1 month ends up being closer to $60. Their lock is optional except that the locking configuration on the unit is unique to them...so you can't use your own lock....which costs more money. If there is a workaround, it doesn't matter because no one was there at 3:30pm to assist.

Recommended: Yes

Great experience!

Shirley was Was very friendly and prompt in Responding to our Internet inquiry and help great and help us get a lease and moved into the unit very fast!

Recommended: Yes

Easy check in

Fast and easy check in, customer service is excellent.

Recommended: Yes

Public Storage

The process of renting, the unit, the entry process all very good! Haven't gotten the app set up correctly to enter from my vehicle yet...but I WILL! Thank you for making it easy!

Recommended: Yes

It's a storage unit

What can one say, it is a storage unit. I do like the mobile app, with it i can open the gate from the warmth of my car.

Recommended: Yes

Great Service

Great Service. No problem with pick up or turn in. Thanks!

Recommended: Yes

clean friendly

clean friendly, love the 24/7 access

Recommended: Yes

Clean and easy to access

Helpful staff answered all my questions

Recommended: Yes

Thanks for being open

Thanks for being open! I am just concerned with the back gate being open. It is somewhat locked from a car, but annoyed can walk in there no code needed. Everything else was fine.

Recommended: Yes

Super helpful staff and quick rental...

Super helpful staff and quick rental process!! Highly recommend this location!

Recommended: Yes

Great place

Clean staff was very helpful ,close and convenient

Recommended: Yes

I've had no issues with Public Storage

I've had no issues with Public Storage! I would have given a five star rating to this location except that it requires you to get out of your vehicle to open the gate.

Recommended: Yes

Very professional employees and clean...

Very professional employees and clean environment.

Recommended: Yes

Very pleased

Very pleased. It was east to navigate the website and when I went in person I was treated great. Rachael is who helped me and she was super helpful. Very simple process.

Recommended: Yes

Excellent in all aspects!!!

Excellent in all aspects!!!

Recommended: Yes

No problems

We have never had any issues with this location. Have had flooding at other locations.

Recommended: Yes

Overall I had a great experience

Overall I had a great experience. Rate was the best, the person who checked me in was knowledgable, kind and helpful. The one thing I did not like, was not knowing upfront about the add on fees. I made a reservation online, this should have been explained then. There is a lock fee and monthly insurance fees.

Recommended: Yes

We have been super impressed with the...

We have been super impressed with the service! Stacey at the Folage location in Apple Valley, MN is phenomenal to work with and so attentive to our needs!

Recommended: Yes

excellent service and facility...

excellent service and facility management

Recommended: Yes

Great to deal with

Great to deal with

Recommended: Yes

I've been with public storage for a...

I've been with public storage for a long time it was easy storage to get into it was nice everybody worked real well I enjoy everything

Recommended: Yes

Cost is a bit more than I was expecting...

Cost is a bit more than I was expecting but location is convenient for now and I feel my items are secure.

Recommended: Yes

Clean and well run

Clean and well run

Recommended: Yes

Exactly what I needed at the time I ...

Exactly what I needed at the time I needed it.

Recommended: Yes

Wow!!! Service is amazing. I asked Stacey lf she could call me if I could get our space before the date I have reserved it and she did it. That is called amazing customer service.

Recommended: Yes

What an amazing place! Stacey runs a tight ship. Public Storage is a clean (spotless), well kept business, with obvious security. It is GREAT to know that when I close and lock the door, my precious belongings are safe...from any vandals or virmin...or any other feared situation. The smiling and friendly service is always consistent, (even during a busy time)It leaves me with a great deal of customer satisfaction. I could never ask for a better facility and staff.

Recommended: Yes

Not too expensive month to month

Not too expensive month to month, but require an expensive insurance plan. Unit needed to be swept and cleaned when initially moved in. Good costumer service.

Recommended: Yes

Stacey was amazing to work with that this location! Made our reservation online (which showed the prices and the deals going on right away), we were contacted within an hour to confirm our appointment and reservation. Showed up on site and was greeted by Stacey who took us around the lot and confirmed our storage needs with us. She was so helpful in all aspects of our move and even rode by a few times on her cart to say hi when we were loading and unloading. We ended up needing an additional storage unit for our stuff and Stacey was able to get us the unit right next to the first one! Nice facility, very clean, great updates to the lighting and landscaping. Exactly what we needed for our short term stay. Would and will definitely use this facility in the future.

Recommended: Yes

very helpful.

very helpful.. easy process to get set up and running

Recommended: Yes

Stacey is just about the most pleasant person to ever work with! Have done business for years with her and, like a fine wine, she gets even sweeter every year!

Recommended: Yes

I will miss Stacey. She is they nicest person I ever met. She went out of her way to save me money after I moved out of my storage unit past the deadline. Thank you so much! I hope public storage appreciates how valuable you are!

Recommended: Yes

Super easy to reserve online and the ...

Super easy to reserve online and the location im at the Gal was super helpful and Nice every time I stop !!

Recommended: Yes

very nice

Thank you very much for all the help they get

Recommended: Yes

Excellent Customer Service

The staff is very professional and courteous.

Recommended: Yes

Help was awesome. Took care of my needs

They really know what they are doing. There to help and suggest just what you need and don't try to upsale.

Recommended: Yes

Excellent service

There wasn't a unit at the first place I went so the lady showed me that the other Public Storage had an open unit. I drove over to the other place and she had called her ahead of time (in 2 minutes) and Stacey was expecting me and showed me the unit and I signed up for it. She was friendly and answered my questions. I came in another day and another woman was there and was great too.

Recommended: Yes

Service

Needed a list minute storage option and they were extremely helpful in getting us set up.

Recommended: Yes

Storage

Great Place, Stacy is Excellent would recommend to anyone

Recommended: Yes

Great experience, especially Stacy!

I don't think I've received better service at any other business - which is a weird thing to say about a storage facility. I mean, go in, get key, sign stuff, right? Stacy (Stacey?) was so professional and really made me feel like she had my best interest at heart. I'm so impressed with how she made feel taken care of. In fact, the reason I had to get a unit is not a fun one, but I left there in a great mood. She is the definition of quality customer service. Thank you!

Recommended: Yes

Honest, forthright and helpful.

Was shopping for a long term storage locker needed right away. The sales associate was friendly and honest with regard to costs, units available, etc and even encouraged me to shop around a bit before committing, which I did. And although I could have gotten smaller unit at a cheaper price, her honesty and willingness to help me in any way she could brought me back to Public Storage. My unit is very close to my office and I have ease of access anytime I need it.

Recommended: Yes

Stacy was the best, very efficient, full of great ideas and super friendly!

From the first phone call confirming our move in day Stacy was so nice and so friendly. The check-in process was quick and easy. Stacy had a number of great ideas to make this process simple. Thanks Stacy....you are truly the best in the business!

Recommended: Yes