Alice
Oct 16, 2023
It’s ok
The property manager is rarely on site. They’re somewhat different to contact my phone. Aside from that everything was clean and was easy to use.
Recommended: No
Paula Claire
Mar 05, 2023
Great storage place
They have been so helpful and careful.
Recommended: Yes
Tim
May 19, 2022
Drove 6 hours and no one was present at 3:30pm.
Look out for the sign in fee. Your first $1 month ends up being closer to $60. Their lock is optional except that the locking configuration on the unit is unique to them...so you can't use your own lock....which costs more money. If there is a workaround, it doesn't matter because no one was there at 3:30pm to assist.
Recommended: Yes
Dave Garrett
Apr 11, 2022
Great experience!
Shirley was Was very friendly and prompt in Responding to our Internet inquiry and help great and help us get a lease and moved into the unit very fast!
Recommended: Yes
剩捨
Mar 09, 2022
Easy check in
Fast and easy check in, customer service is excellent.
Recommended: Yes
Patricia Strot and Curt Swanson
Oct 25, 2021
Public Storage
The process of renting, the unit, the entry process all very good! Haven't gotten the app set up correctly to enter from my vehicle yet...but I WILL! Thank you for making it easy!
Recommended: Yes
Cameron
Apr 23, 2021
It's a storage unit
What can one say, it is a storage unit. I do like the mobile app, with it i can open the gate from the warmth of my car.
Recommended: Yes
Joseph Sherman
Aug 29, 2020
Great Service
Great Service. No problem with pick up or turn in. Thanks!
Recommended: Yes
David Paulsen
Jul 22, 2020
clean friendly
clean friendly, love the 24/7 access
Recommended: Yes
patti
Jun 26, 2020
Clean and easy to access
Helpful staff answered all my questions
Recommended: Yes
Corine Paulson
Apr 25, 2020
Thanks for being open
Thanks for being open! I am just concerned with the back gate being open. It is somewhat locked from a car,
but annoyed can walk in there no code needed. Everything else was fine.
Recommended: Yes
卡牡
Mar 23, 2020
Super helpful staff and quick rental...
Super helpful staff and quick rental process!! Highly recommend this location!
Recommended: Yes
Darlene Teamer
Mar 17, 2020
Great place
Clean staff was very helpful ,close and convenient
Recommended: Yes
Thomas49
Sep 25, 2019
I've had no issues with Public Storage
I've had no issues with Public Storage! I would have given a five star rating to this location except that it requires you to get out of your vehicle to open the gate.
Recommended: Yes
customer
Sep 13, 2019
Very professional employees and clean...
Very professional employees and clean environment.
Recommended: Yes
Steve Peterson
Apr 30, 2019
Very pleased
Very pleased. It was east to navigate the website and when I went in person I was treated great. Rachael is who helped me and she was super helpful. Very simple process.
Recommended: Yes
Miriam Hermes
Apr 05, 2019
Excellent in all aspects!!!
Excellent in all aspects!!!
Recommended: Yes
Anya Mueller
Mar 26, 2019
No problems
We have never had any issues with this location. Have had flooding at other locations.
Recommended: Yes
M Smith
Mar 25, 2019
Overall I had a great experience
Overall I had a great experience. Rate was the best, the person who checked me in was knowledgable, kind and helpful. The one thing I did not like, was not knowing upfront about the add on fees. I made a reservation online, this should have been explained then. There is a lock fee and monthly insurance fees.
Recommended: Yes
Allison Skoglund
Jan 15, 2019
We have been super impressed with the...
We have been super impressed with the service! Stacey at the Folage location in Apple Valley, MN is phenomenal to work with and so attentive to our needs!
Recommended: Yes
Marnie
Jan 03, 2019
excellent service and facility...
excellent service and facility management
Recommended: Yes
Steve Reller
Jun 25, 2018
Great to deal with
Great to deal with
Recommended: Yes
Michel Seaboy
Jun 12, 2018
I've been with public storage for a...
I've been with public storage for a long time it was easy storage to get into it was nice everybody worked real well I enjoy everything
Recommended: Yes
Jeff Leclerc
Apr 04, 2018
Cost is a bit more than I was expecting...
Cost is a bit more than I was expecting but location is convenient for now and I feel my items are secure.
Recommended: Yes
James Koskan
Mar 26, 2018
Clean and well run
Clean and well run
Recommended: Yes
Kevin Peek
Oct 30, 2017
Exactly what I needed at the time I ...
Exactly what I needed at the time I needed it.
Recommended: Yes
Carmen Vega
Sep 03, 2017
Wow!!! Service is amazing. I asked Stacey lf she could call me if I could get our space before the date I have reserved it and she did it. That is called amazing customer service.
Recommended: Yes
Jari Lea Mehr
Aug 28, 2017
What an amazing place! Stacey runs a tight ship. Public Storage is a clean (spotless), well kept business, with obvious security.
It is GREAT to know that when I close and lock the door, my precious belongings are safe...from any vandals or virmin...or any other feared situation.
The smiling and friendly service is always consistent, (even during a busy time)It leaves me with a great deal of customer satisfaction. I could never ask for a better facility and staff.
Recommended: Yes
Ben P
Aug 28, 2017
Not too expensive month to month
Not too expensive month to month, but require an expensive insurance plan. Unit needed to be swept and cleaned when initially moved in. Good costumer service.
Recommended: Yes
Nicole Vadnais
Aug 15, 2017
Stacey was amazing to work with that this location! Made our reservation online (which showed the prices and the deals going on right away), we were contacted within an hour to confirm our appointment and reservation. Showed up on site and was greeted by Stacey who took us around the lot and confirmed our storage needs with us. She was so helpful in all aspects of our move and even rode by a few times on her cart to say hi when we were loading and unloading. We ended up needing an additional storage unit for our stuff and Stacey was able to get us the unit right next to the first one! Nice facility, very clean, great updates to the lighting and landscaping. Exactly what we needed for our short term stay. Would and will definitely use this facility in the future.
Recommended: Yes
Lawrence Erickson
Aug 10, 2017
very helpful.
very helpful.. easy process to get set up and running
Recommended: Yes
Jon Overholser
Aug 07, 2017
Stacey is just about the most pleasant person to ever work with! Have done business for years with her and, like a fine wine, she gets even sweeter every year!
Recommended: Yes
Seungmo Sung
Jun 01, 2017
I will miss Stacey. She is they nicest person I ever met. She went out of her way to save me money after I moved out of my storage unit past the deadline. Thank you so much! I hope public storage appreciates how valuable you are!
Recommended: Yes
Juanita Zollman
Apr 05, 2017
Super easy to reserve online and the ...
Super easy to reserve online and the location im at the Gal was super helpful and Nice every time I stop !!
Recommended: Yes
Rafael Segura
Feb 02, 2017
very nice
Thank you very much for all the help they get
Recommended: Yes
John Deangelo
Jan 04, 2017
Excellent Customer Service
The staff is very professional and courteous.
Recommended: Yes
Patrick Brown
Oct 26, 2016
Help was awesome. Took care of my needs
They really know what they are doing. There to help and suggest just what you need and don't try to upsale.
Recommended: Yes
Frankie Marcell
Jul 12, 2016
Excellent service
There wasn't a unit at the first place I went so the lady showed me that the other Public Storage had an open unit. I drove over to the other place and she had called her ahead of time (in 2 minutes) and Stacey was expecting me and showed me the unit and I signed up for it. She was friendly and answered my questions. I came in another day and another woman was there and was great too.
Recommended: Yes
Ellen Wolff
May 31, 2016
Service
Needed a list minute storage option and they were extremely helpful in getting us set up.
Recommended: Yes
Dale Frisch
Nov 19, 2015
Storage
Great Place, Stacy is Excellent would recommend to anyone
Recommended: Yes
Stephanie P
Jul 22, 2015
Great experience, especially Stacy!
I don't think I've received better service at any other business - which is a weird thing to say about a storage facility. I mean, go in, get key, sign stuff, right? Stacy (Stacey?) was so professional and really made me feel like she had my best interest at heart. I'm so impressed with how she made feel taken care of. In fact, the reason I had to get a unit is not a fun one, but I left there in a great mood. She is the definition of quality customer service. Thank you!
Recommended: Yes
Jeff Washinger
Jul 14, 2015
Honest, forthright and helpful.
Was shopping for a long term storage locker needed right away. The sales associate was friendly and honest with regard to costs, units available, etc and even encouraged me to shop around a bit before committing, which I did. And although I could have gotten smaller unit at a cheaper price, her honesty and willingness to help me in any way she could brought me back to Public Storage. My unit is very close to my office and I have ease of access anytime I need it.
Recommended: Yes
Lisa Queen
Nov 16, 2014
Stacy was the best, very efficient, full of great ideas and super friendly!
From the first phone call confirming our move in day Stacy was so nice and so friendly. The check-in process was quick and easy. Stacy had a number of great ideas to make this process simple. Thanks Stacy....you are truly the best in the business!
Recommended: Yes
