Pam Freis
Jun 24, 2024
Thank you for making the process simple
Love the customer service. Thank you April for your knowledge and professionalism.
Recommended: Yes
Pam Freis
Jun 23, 2024
Process was easy
The representative (April) was extremely knowledgeable and helpful and put me at ease. This was a very stressful thing for me and the whole process was simplified And made me comfortable. Thank you.
Recommended: Yes
Betsy Kahler
Jun 07, 2023
Easy in and out and convenient
Easy to find and park but difficult to talk to someone to ask questions. The next day Nicole was there and was great help!
Recommended: Yes
James Carney
Mar 29, 2023
Yes storage
Kept my car safe from getting towed when it snow
Recommended: Yes
James Carney
Dec 16, 2022
Friendly place
Was there when I need them.. a secure place to leave my car and a good location
Recommended: Yes
Carlos
Sep 23, 2022
the attention is good , clean
good good good attention very help it general super good
Recommended: Yes
Brian
Sep 14, 2022
What?
Fine overall. A couple of spots has a lot of trash in them.
Recommended: Yes
Dawn
Aug 03, 2022
RV Camper parking
Facility is not huge, so get your spot soon! Randy was very cool and helped us immensely.
Recommended: Yes
Emily
Feb 24, 2022
Nightmare
I chose this facility sight unseen because they said I could unpack a moving pod there when I made the reservation. When my pod arrived they said I wasn't actually allowed to park it there but since it was their mistake they let me unpack it. It was kind of dark and sketchy and when I stopped by to get something I found a packet of rat poison in my unit. I moved out 2 months ago and was charged January rent by mistake. There was a change in management and he was impossible to get ahold of. After 7 messages and 2 weeks someone finally picked up the phone and agreed to refund my January rent. This was on 2/4. On 2/7 they sent my account to collections for the exact amount they refunded. I got in touch with them and they said it was a glitch they would fix it, but customer service is impossible to get in touch with and their collections department never picks up. Will never use this company again. So much stress and frustration, total lack of professionalism, and the manager literally told me to "stop giving him attitude" on the phone when I called to complain.
Recommended: No
Becca
Sep 21, 2021
Great customer service!
The employees were so helpful, ESPECIALLY Randy! He really went above and beyond to help me while I was there, totally recommending people come here!
Recommended: Yes
KAY GUSTAFSON
Mar 30, 2021
EVERY THING WAS GOOD
EVERY THING WAS GOOD I WOULD RENT AGAIN
Recommended: Yes
Michael Preble
Jan 05, 2021
Friendly service
Friendly service. Great space. Safe and secure.
Recommended: Yes
Sats
Jun 30, 2020
Excellent Services!
Excellent Services, Reasonable Pricing, Excellent Location!
Recommended: Yes
Dana Utterson
May 11, 2020
I looked on the Internet and I received...
I looked on the Internet and I received fast Service a small enough space for what I have left. I am very impressed that my first month only cost $1.00 and Insurance and lock and box tape. The amount is great. And next month is just as good.
Recommended: Yes
Mandlenikosi Nkomazana
Apr 15, 2019
I got a good reception and the lady...
I got a good reception and the lady took her time , Very nice lady
Recommended: Yes
Ronald Jacobus Jr
Nov 06, 2018
We checked out a lot of different...
We checked out a lot of different choices for storage. We felt that your staff were the most informed and friendly. Our experience so far has been excellent!
Recommended: Yes
Gail
Oct 22, 2018
People very nice even while dealing...
People very nice even while dealing with their lot being repacked and the mess getting in and out.
Recommended: Yes
James Rumler
Jun 21, 2018
Great customer service
Great customer service. I'm a repeat customer. Heather took care of me. Aside from convenient location she made processing easy. Thank you
Recommended: Yes
Julie Lawrence
Apr 04, 2018
First time use of outside storage...
Great work by the team at the location I am now at
Recommended: Yes
L. Tweed
Sep 17, 2017
Keisha, the Manager, at this Public Storage location -- went the extra mile to help make sure my recent move into the unit went as smoothly as possible. She's a pearl and Public Storage should be proud to have her as a representative. Thank you Keisha!
Recommended: Yes
joel kinkel
Sep 13, 2017
heather joahn keisha have helped me alot with my storage very good with there service thanks alot
Recommended: Yes
Wendy Amundson
Sep 02, 2017
I've always dealt with nice people there, but finally left after they kept raising their rates--it went from $56/mo to $103/mo for a small unit in the time I was there. Also, when I picked up my stuff, several of the pieces that were on the floor were water stained.
Recommended: Yes
tammy callahan
Aug 30, 2017
Keisha was the best to work with. Gave me pointers on how to put things in the storage lockers. When I ask to upgrade my locker she was more than willing to help me. Even gave me a bigger locker close to the one I already had. Any questions I had she was more than willing to answer. Will gladly do business here again!!!
Recommended: Yes
Ashley Paulson
May 15, 2017
For my first few months there was no regular property manager. There were times when NO ONE was working at the property. Both times i stood outside of the property calling the location, getting no answer. When someone would arrive or finally answer, there was never even an apology for the inconvenience. However, the new property manager, Keisha, is awesome!
Recommended: Yes
Tim Kelly
Feb 23, 2017
Great service from Patricia.
I had my key and locker in 10 minutes. We set up auto pay right away and it's very convenient
Recommended: Yes
David
Jan 11, 2017
Good Location
Good location. Easy in and easy out.
Recommended: Yes
Crystal
Sep 06, 2016
First experience with PS
Office manager was friendly and good at her job. Site was neat and clean on the inside. Process was easy and the price for the unit was reasonable, relative to other storage locations.
Recommended: Yes
Edwinscott Henry
Mar 15, 2016
Public Storage
It's convenient, straight forward storage facility. The Lyndale site is easy to locate, easy to pick up and drop off my vehicle.
Recommended: Yes
Tim C
May 07, 2014
A cozy home away from home
Needing to find a storage space while searching for a new home, I selected Public Storage's facility on Lyndale in Bloomington because of its price (low) and proximity. The on-site manager, Patricia, was very efficient and freiendly as she showed me the ropes. I haven't been disappointed in my choice. Hauling random car- and vanloads stuff has been relatively painless, the place is clean and dry and climate-controlled through the ups and downs of a Minnesota spring (meaning: a lot of downs). Thanks, Patricia
Recommended: Yes
