S West
Oct 04, 2024
Great,safe place to store!!
This place has the best customer service, clean storage space and pricing. Nate is a fantastic employee! He explained things very precisely and made for an overall great experience here!!
Recommended: Yes
S West
Oct 02, 2024
I would recommend this facility :)
I had a great experience with customer service here. They are the best!! Nick and Emma were very helpful and informative. It’s a clean building and secure. Happy here :)
Recommended: Yes
Sally West
Sep 19, 2024
Fantastic place!!
This is the best place, ever, for storage!! Customer service was spectacular! Nick, went above and beyond to make sure I was taken care of and given the best service. Very happy here :)
Recommended: Yes
Craig
Mar 20, 2024
Easy-access, clean facility
I found a reasonably-priced space with a nice online monthly rate. Move-in was very easy. I would recommend Sparefoot to anyone looking for storage options.
Recommended: Yes
Sky
Jan 12, 2024
Safe and secure
Wonderful people working there. Helped me find my storage unit.
Recommended: Yes
Ben Campbell
Nov 06, 2023
Great place
Easy to register, easy move in process. Overall great experience
Recommended: Yes
Deb
Sep 13, 2023
Great service, easy move in, clean and secure
Reservation process was very smooth and easy. Online, however the manager called immediately and offered to set up time for a visit. Eve in Eagan was great. Very helpful.
Facility is clean and feels quite secure. Bonus - easy entry and exit with the app. Hours are good.
Recommended: Yes
Jen
Apr 19, 2023
It’s getting better
The low prices are great. It has been quite dirty on the grounds and customer service had been non-existent but I met a new(?) employee/manager(?) who was very helpful and friendly and it looks like they are cleaning the place up.
Recommended: Yes
Curtis
Apr 04, 2023
Quick easy rental
Nice unit and quick to get in
Recommended: Yes
Grace
Oct 31, 2022
Great Facility Easy Access
Once the agent working the counter showed up, it was smooth sailing as far as moving in my stuff. I like the easy access
Recommended: Yes
Cassandra Steinkopf
Aug 05, 2022
Public storage makes happy customers.
Easy, efficient, and affordable. No hassle, friendly customer service. I will recommend.
Recommended: Yes
Paula Moen
Jul 23, 2022
Great service
Great Service I would recommend this place to all.
Recommended: Yes
Ashley M Reeves
Dec 09, 2021
I am very satisfied, the lady at the office she is amazing!
Awesome customer service and she worked with us to the fullest and we r satisfied with our unit.
Recommended: Yes
Allison K
Jan 07, 2021
Very smooth process
Impressive and smooth process including the contact free service
Recommended: Yes
Earl Hollimon
Dec 02, 2020
It’s the bomb
Good place to store your things
Recommended: Yes
rcflyer
Oct 24, 2020
Great friendly staff!!
Great friendly staff, great facility with options to choose from.
Recommended: Yes
Ron Jafar
May 18, 2020
The front gate was broken (Stuck in the...
The front gate was broken (Stuck in the Up Position ) the day I rented my Unit. Two days later, It was still in the up position.
Recommended: Yes
Lou Kycek
Mar 03, 2020
Super nice manager and staff
Super nice manager and staff. Happy with the price for my needs.
Very thorough with policies and billing procedure information.
Recommended: Yes
Cheryl Gough
Dec 06, 2019
Danny was the best!
Danny was the best!! Great employee.
Recommended: Yes
Robert Berre
May 29, 2019
Great service on-site after reserving...
Great service on-site after reserving online! Quick process and was moving items into the unit after about 20 minutes including looking at the unit prior.
Recommended: Yes
Christy Austad
May 14, 2019
My move from Florida has been a rough...
My move from Florida has been a rough one, but Andreas was so helpful and went above and beyond to help me get into my storage unit!!! I got the $1 deal for my first month and everything!!! I feel safe and confident keeping my things stored here.
Recommended: Yes
Jeri Hunt
Feb 11, 2019
Great people to work with.
Great people to work with.
Recommended: Yes
Bao Vang
Nov 08, 2018
I rated this place higher the 1st time...
I rated this place higher the 1st time around however I was given false information, twice & when I called to address it, the owner refused to even back up their promise. Unfortunately all my belongings are already in the storage, so I have no choice but to leave it there until my move. I will never rent there again.
Recommended: No
Scott Bridges
Sep 21, 2018
David was professional and courteous
David was professional and courteous! He made me feel like I was storing my belongings in a friends garage rather than a public storage facility. After my appointment with David I am very confident everything will go well with my experience with Public storage! And if I have any issues I am confident I can call David and he will address immediately!
Recommended: Yes
Amber Drill
Sep 15, 2018
Dave was very friendly and very...
Dave was very friendly and very helpful! I was in and out of there, getting it all set up in a much shorter time than expected. He made sure I knew about other options... Such as damp check etc. If definitely recommend this place... Especially if DAVE is working! THANK YOU SO MUCH!
Recommended: Yes
Andrew Howard
Aug 29, 2018
I needed to place belongings in a safe...
I needed to place belongings in a safe place and Public Storage saved the day. Affordable price, friendly service and ample space in a well cared for facilities.
Recommended: Yes
Tara Dejong
Apr 20, 2018
We were there Tuesday after snow on...
We were there Tuesday after snow on Saturday and Sunday. The main roads were clear, but the covered unloading space had not been cleared and was sheer ice from the melting and re-freeze.
Recommended: Yes
Amanda Dokka
Dec 11, 2017
This place is wonderful
This place is wonderful. I called and talked to someone a few times and asked lots of questions. They were both very knowledgeable and even asked me questions so they could help me. Also I asked for a weird request and they were all to willing to help me out. This place is by far the best one I have ever used.
Recommended: Yes
Beth Fetzer
Aug 15, 2017
Wow! What incredible service from Amber! I purchased over $100 in merchandise and everything was perfect for what I needed!
Recommended: Yes
Roarr Keeley
Jul 17, 2017
Latasha was very friendly and helpful. The storage unit was perfect to suit our needs. Thanks so much for all of your help!
Recommended: Yes
Shane Akerson
Jun 27, 2017
The staff are very friendly, professional and know their stuff. It is easy to get your stuff in and out of this facility. Cant beat the deals they have anywhere. I would highly recommend this facility.
Recommended: Yes
Elisa Harrer
Jun 27, 2017
Absolutely love Sheila she is the best manager would highly recommend this location for storage if you are in need of storage.
Recommended: Yes
Adam Kramer
Mar 30, 2017
I have rented multiple storage units throughout the Twin Cities and Sheila has by far provided the best customer service and care for my personal belongings! I highly recommend this location!
Recommended: Yes
Barbara Demay
Jan 10, 2017
Awesome
The young woman made it very easy to setup my unit.
Recommended: Yes
Customer
Jun 07, 2016
Easy and efficient
Needed storage quickly and Public Storage came through for us!
Recommended: Yes
Jeanne
Oct 16, 2015
good value
The location was so convenient and the property manager very helpful.
Recommended: Yes
Kelli
Jul 14, 2015
I guess you pay for convenience.
This Public Storage location was extremely convenient to my future apartment, so I went with them. Online reservation is convenient, but you still have to contact them personally by phone or in-person to confirm the unit and rental payment. They will not hold/reserve the unit longer than a couple of days if you don't answer their calls during business hours right away. Which was difficult when I was working 2 jobs. However, even with a 50% Off 1st Month's Rent, I left the office paying $167 for my first month for a 5x10 unit. I was beyond disappointed with that, especially when a bill for the second month was only $145 flat. They charge you administrative fees, require you to pay for their insurance (whether minimum or maximum), and also tack on $20 for the lock. Why offer a discount, when they hardly apply to your rental at all? If this rental wasn't needed somewhat last-minute, I would have shopped around for a more affordable alternative. I also wouldn't believe the "Pay $1 for 1st Month" advertisements, based on my situation with the 50% Off discount. The office staff was very nice, and the units themselves need some outside maintenance.
Recommended: Yes
Gretchen Williams
Dec 16, 2014
Great site, and great service!
I was so impressed by the staff. I was called shortly after I reserved a unit online. The woman was pleasant and gave me all the info I needed. When I came in to sign papers and see the unit I was greeted by the same woman (sorry, I don't remember her name). She was wonderful and took all the time needed to answer my questions. Very satisfied!!!
Recommended: Yes
David Burke
May 07, 2014
I found a home for my junk
This is the best concept since sliced bread. I cleaned out all my storage closets in our one bedroom apartment, and now I can keep it somewhere else. Thank you Public Storage. In all actuality, I am appreciative of added space at home and the convenience of being able to go to the storage place when I need to.
Recommended: Yes
