Dwayne Kanne
Sep 17, 2024
excellent
not sure how to turn on light inside the storage unit
Recommended: Yes
Jenny Reick
Oct 19, 2023
They helped with all move in issues
The code did not come via text on move in day, but the next day they gave me the code in person. There are no markings for the spots in my area, maybe they will put that in next spring.
Recommended: Yes
Philip Kihlstadius
Feb 14, 2022
Crowded and condensed space, but clean and simple
Because of the nature of the facility, all of the units are crammed in pretty good. The elevator could be bigger, but the carts available on-site were a big help.
Recommended: Yes
B
Feb 07, 2022
Office staff is rude
Office staff very rude. Also, what is the point of contactless check-in if yo have to go into the office anyway to get a map to find space?
Recommended: Yes
Sarah
Jan 14, 2022
Online transaction for move in
Went perfectly and totally contact less
Recommended: Yes
jeff mulfinger
Dec 06, 2021
good job
Good job, parking my rv there.
Recommended: Yes
Violet
Oct 11, 2021
Awesome customer service
Zoe was amazing. She was very patient with me and was extremely informative and thorough. She made the whole process so easy. Really happy I got the space that I wanted and to have such great customer service I couldn't be happier with my rental.
Recommended: Yes
Patricia Tollefson
Apr 05, 2021
Great experience with reserving the space!
Great sales person! She worked with us to find the right space for our camper trailer!
Recommended: Yes
Carrie Lewis
Dec 09, 2020
Very clean, great prices and friendly staff!
Carol at the front desk was awesome! Very friendly and super helpful!!!!
Recommended: Yes
traveler1
Dec 09, 2020
Staff was friendly and the facility was...
Staff was friendly and the facility was in excellent condition.
Recommended: Yes
Katie Croxdale
Jun 03, 2020
Fantastic Service!
Really nice person who got me in and out of signing in quickly. Following COVID standards very well and efficiently.
Recommended: Yes
Timothy
May 23, 2020
Easy check. Great facility
Everything you need. Good price. Nice people. Clean, secure and safe.
Recommended: Yes
Beverly Viken
Apr 21, 2020
Excellent service
Excellent service, clean and safe facility. We are very much satisfied. Large storage unit, handy supplies and good hours!
Recommended: Yes
Kim L
Apr 17, 2020
Good responsive service at a nice facility.
First, utilizing Spare Foot was a great way to locate a quality storage facility, close by and for a good price. Second, the local response was excellent once I booked through Spare Foot. Third, when I arrived at the facility, the staff was pleasant and helpful and sensitive to Covid-19 concerns. I had absolutely not problems parking my camper and getting all the final details settled.
Recommended: Yes
Chris
Mar 23, 2020
Secure, Clean and Affordable
Clean facility, easy access. Secure.
Recommended: Yes
E Miller
Dec 24, 2019
My new rental
Zoe Ann was very helpful with my rental !
Thank you!
Recommended: Yes
Richard Fischer
Nov 11, 2019
In general I'm pleased with my units
In general I'm pleased with my units, and the personal at Edina Public Storage... Not happy, with the price of the unit I had for three years at Eden Prairie Public Storage which is why I left. I was promised an reduction in price, and then the area Mgr at the time reneged.
Recommended: Yes
Michael F.
Jun 11, 2019
Jaclyn was helpful at every step
Jaclyn was helpful at every step, from the initial inquiry through the first visit to rent the space and store our first van load. Nice facility, good hours.
Recommended: Yes
Ryan Horning
Apr 25, 2019
Treated Well but price clarity is poor.
I was treated well and the units seem good for the use i need. The reason for a 3 star rating is price. Throughout the process the $1 monthly rate turned to a $25 admin fee then into an additional $20 for a lock and $11 for insurance. These things I was not happy about because it felt like a bait and switch. And i didn't like the fact that I could have brought in my own lock to avoid buying an overpriced lock from Public Storage, and was never informed about this.
Recommended: Yes
Ross K.
Mar 25, 2019
The facilities are clean and appear...
The facilities are clean and appear safe. Also, the manager, Janice is super personable and helpful.
Recommended: Yes
Patty Gourley
Nov 29, 2018
Great Facility! Great Staff!
I have never rented a storage unit before and needed one rather quickly. The facility is clean, secure and well lit. The staff has been great and they were able to help us in deciding how big of a unit we would need and also gave us helpful hints when filling up the unit. We have been there close to a dozen times in the last 2 weeks and have had a great experience every time.
Recommended: Yes
