Public Storage - Fridley - 5350 Industrial Blvd

Good experience

My experience was very good. The girl in the office was very friendly and polite. I needed some stuff to put under my tires and she try to help me. Sweetie hart.

Recommended: Yes

Awesome

Very very very very clean great customer service and help with filling out forms

Recommended: Yes

The lady that helped excellent service & very polite

I didnтАЩt know to make a appointment and showed up almost closing time the young lady that helped me explained about appointments but she still helped me out, she rented me a storage unit explained everything and showed me where my unit was she went well above and beyond sorry I canтАЩt remember her name but she deserves a raise or employee of the month something oh and couldnтАЩt believe how clean the place is the grounds and office I really was amazed. ЁЯдЧ Thanks definitely would recommend this place

Recommended: Yes

Overall good

Overall good. We filled out the paperwork and paid online. We received a welcome text with the gate code. We went to check in with the office and the lady couldn't find our account. We showed her the text with the number of our space. She said OK to move in.

Recommended: Yes

Awesome!

Good experience. Staff at this location was awesome.

Recommended: Yes

Great Storage Facility

Friendly staff, fair price and clean unit.

Recommended: Yes

Well run facility

I chose this facility for storing my RV for the summer months. It's clean, organized and fairly priced. But the best feature is that it is well run. Kylee, the manager was exceptional to work with. She is very professional and was genuinely interested in finding me the best solution to meet my needs.

Recommended: Yes

Nice!!!!

I must say that I had a grate experience & Awesome customer service got there and realized I needed a bigger unit but I didn't want to upgrade because I thought it would be to much to switch everything but little Do I know it was a few seconds and I was moving into my upgraded unit so I must say that was a relief because we all know about how stressful moving day could be so the less things you got to do the better it is!!!! THANKS FOR THE AWESOME EXPERIENCE!!!!ЁЯШБЁЯШБЁЯШБ

Recommended: Yes

5/5 Experience!

Super easy to reserve online, there was a lock waiting for me in the unit, and it’s very secure. I wish there was a map or more signs identifying where to go, but that’s my only complaint.

Recommended: Yes

Great place to store your stuff

The place is super clean and the staff are really friendly and helpful. I rented my space starting at the beginning of the pandemic, and they were doing the proper distancing and protocols to keep staff and customers safe. Letha is super kind and goes beyond the expected to help make the process easy and clear. And their pricing is really great, especially if you catch them on a sale/discount. For the temperature controlled storage there is a car port and also parking spots, and you can pull up in the car port and bring your stuff right inside the front door from there. Incredibly simple process.

Recommended: Yes

Great storage facility!

Friendly staff and clean facility

Recommended: Yes

Easy to navigate site online

Friendly staff. Easy check in process. All went extremely smooth.

Recommended: Yes

Have a great manager, very helpful.....Recommend Fridley location

The guy that helped me was very helpful and very understanding and listened to what I needed and provided exactly what I needed. I would recommend Fridley location to anyone who asks and have already told a few people bout my experience there

Recommended: Yes

Awesome experience

Awesome experience; well educated staff, personalities plus, extremely helpful, facility clean and well maintained.

Recommended: No

Overall a great location

Overall a great location. There are some signs of wear that could be addressed, like the front gate. Makes me question a little bit the security of the facility. Thankfully they have some security cameras.

Recommended: Yes

Cheap prices.....

Cheap prices...... Got the right size unit I needed.... Great staff!

Recommended: Yes

Customer service was great

Customer service was great. But you guys fooled me with the 1 dollar move in fee

Recommended: Yes

Fast friendly knowledgeable and very...

Fast friendly knowledgeable and very convenient.

Recommended: Yes

I enjoyed doing business with this...

I enjoyed doing business with this company. The agent was very friendly and gave me the information I needed to get into a storage unit with out any problems.

Recommended: Yes

Very curtious and helpful but was told...

Very curtious and helpful but was told i had to buy one of your locks and I've seen many peoples own locks on ..i could of saved 19.00 dollars ..other wise great place

Recommended: Yes

it s dirty in the tunals

it s dirty in the tunals

Recommended: Yes

Great location ' Friendly Staff' very ...

Great location ' Friendly Staff' very secure

Recommended: Yes

I have been using this public storage for one year and I love it. Sharnell is incredible helpful and friendly. I feel very safe storing all my stuff here.

Recommended: Yes

Sharnell was very helpful with getting the proper storage size I needed. Very nice person with excellent customer service skills.

Recommended: Yes

Sharnell is amazing. Not only did she make sure I had the right sized unit but also made sure I had the right supplies. She provided some of the best customer service I have ever received. I would recommend this location to anyone looking for storage and work with Sharnell because she made this process and experience as seamless as possible.

Recommended: Yes

The staff was very friendly

The staff was very friendly, helpful and knowledgeable about the size of the storage space I should rent, bubbles I should buy to keep my furniture from getting damp and boxes to store breakable items and artwork. Additionally, the $1.00 first month rental, very affordable monthly rent, and convenient gate hours makes this location's space an excellent bargain for people, particularly if one's using the storage facility for an extended period of time.

Recommended: Yes

Great customer service!

Great customer service!

Recommended: Yes

Sharnell

Sharnell was very pleasant & professional.

Recommended: Yes

Best Customer servive.

Veey helpful as a returning customer.

Recommended: Yes

Great friendly thorough service

What a joy the front desk manager was!

Recommended: Yes

Excellent service

Great representatives and very well secured

Recommended: Yes

Solid and dependable

We were a walk-in asking questions and ended up customers. The service rep was knowledgable and friendly, and guided us to the right product. Secure access and clean facilities makes us confident that our belongings are stored well.

Recommended: Yes

Outstanding Customer Service!

This is our second experience utilizing the services of Public Storage located on Foliage in Apple Valley. The first experience far exceeded our expectations in terms of amazing customer service from the on-site representative, overall ease of renting, the online payment option, and the cleanliness and security features of the property. We returned three years later and were thrilled to work with the same representative! I hope all of Public Storage's properties are managed with the same level of care and service that she provides, however I'm betting she's truly a stand-out employee!

Recommended: Yes

qaulity customer service, clean facility

Your personnel, both over the phone and in person, are knowledgeable, friendly, courteous and on-point. The unit I rented is clean, well maintained and ideal for my needs. Please thank your staff for all of the help in my decision making process. A smile in a voice over the phone and in person is a real day brightener.

Recommended: Yes